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About

Productsup frees brands, retailers, service providers, and marketplaces from commerce anarchy. The Productsup product-to-consumer (P2C) platform processes over two trillion products a month, empowering long-term business success as the only global, strategic, scalable platform managing all product-to-consumer information value chains across any platform, any channel, any technology. Founded in 2010 and headquartered in Berlin, Productsup has grown to over 250 employees spread out across offices worldwide and works with over 900 brands, including IKEA, Sephora, Beiersdorf, Redbubble, and ALDI. The Productsup P2C platform enables companies to successfully exert effective control over every aspect of their global product information value chains by aggregating, enhancing, contextualizing, and distributing product content across more than 2,500 marketing and retail channels.

About

Deliver the product experience today's consumers demand with Salsify, a top-rated product experience management (PXM) platform trusted by leading brands. Salsify brings together the power of product content management, a broad commerce ecosystem, and actionable insights into a single solution. Thus, empowering brands to provide exceptional shopping experiences to customers across every touchpoint. The world's leading brand manufacturers, such as Coca Cola, Bosch, and gsk, rely on Salsify for their product experience management needs.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises looking to master commerce anarchy and use an all-in-one solution for managing product information value chains and product content data across all digital channels.

Audience

Businesses of all sizes in the CPG, health and beauty, home goods, medical supplies, industrial supplies, toys, hobbies and crafts, retail, and baby categories.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 2.5 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Centralized dashboard to manage product content across channels, Automated syndication of product data to different marketplaces.
  • Salsify has the ability, like any PIM, to store all essential product information in one centralized area. Product specs, copy, and assets are all located in one area and it is easy to generate a report for retailers and distributors to share this information. Salsify is integrated with our e-commerce site as well, which makes updating product info and assets simpler. Theoretically.

Cons

  • Setup & onboarding process complex & time consuming. lack of DAM capabilities for media management.
  • Salsify does not have the ability to store our information in a very intuitive way. We have to rely heavily on parent-variant structures which makes storing product information and assets tricky for users and it makes interpreting shared information more confusing for retailers/distributors/etc. On top of that, Salsify has not had great support. I participated in a full 8 hour training course, and it was such an insane waste of time. I felt for the person leading the class because he clearly had no idea what he was doing. Many of the pre-recorded videos meant to help onboard users and administrators are simply really LONG recordings of previously held live courses. These videos are very hard to digest and are not a good reference if you are looking to brush up on a particular subject. My personal interactions with Salsify staff has been limited, but I've only heard bad things from my colleges who work with them. I worked closely with our internal IT team while Salsify was being set up, and we regularly had to compromise on functionality despite the fact that we were told these needed functions would be supported when we were being sold the product.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Productsup
Founded: 2010
Germany
productsup.com

Company Information

Salsify
Founded: 2012
United States
www.salsify.com

Alternatives

Alternatives

Akeneo PIM

Akeneo PIM

Akeneo
Inriver PIM

Inriver PIM

Inriver

Categories

Categories

Catalog Management Features

Catalog Creation Supported
Content Library Supported
Content Management Supported
Cross Selling Functionality Not Supported
Custom Product Attributes Supported
Customizable Catalogs Not Supported
Desktop Publishing Not Supported
Pricing Management Not Supported
Product Comparison Not Supported
Search Supported

Channel Management Features

Campaign Management Not Supported
Channel Analytics Supported
Incentive Management Not Supported
Inventory Control Not Supported
Lead Management Not Supported
Opportunity Management Not Supported
Order Management Supported
Partner Management Supported
Product Management Not Supported
Reseller Management Supported

PIM Features

Content Syndication Supported
Data Modeling Supported
Data Quality Control Supported
Digital Asset Management Not Supported
Documentation Management Not Supported
Master Record Management Supported
Version Control Not Supported

Product Data Management Features

Bill of Material Management Not Supported
Document Management Not Supported
Formula Management Not Supported
Product Analytics Supported
Product Lifecycle Management Not Supported
Testing Management Not Supported
Version Control Not Supported

eCommerce Features

Catalog Management Supported
Channel Management Supported
CRM Not Supported
Customer Accounts Not Supported
Data Security Not Supported
Email Marketing Not Supported
Inventory Management Supported
Kitting Not Supported
Loyalty Program Not Supported
Mobile Access Not Supported
Multi-Store Management Supported
Order Management Supported
Product Configurator Supported
Promotions Management Not Supported
Returns Management Not Supported
Reviews Management Not Supported
SEO Management Not Supported
Shopping Cart Not Supported
Templates Not Supported

Inventory Management Features

Alerts/Notifications Not Supported
Barcoding / RFID Not Supported
Forecasting Not Supported
Inventory Optimization Not Supported
Kitting Not Supported
Manufacturing Inventory Management Not Supported
Mobile Access Not Supported
Multi-Channel Management Supported
Product Identification Not Supported
Reorder Management Not Supported
Reporting/Analytics Not Supported
Retail Inventory Management Supported
Supplier Management Not Supported
Warehouse Management Not Supported

Multi-Channel eCommerce Features

Catalog Management Supported
Channel Management Supported
Data Synchronization Supported
Email Marketing Not Supported
Inventory Management Supported
Marketplace Integration Supported
Mobile Commerce Not Supported
Order Management Supported
Promotions Management Supported
Returns Management Not Supported
SEO Management Not Supported
Shopping Cart Not Supported
Social Commerce Supported

Retail Management Features

Commission Management Not Supported
CRM Not Supported
eCommerce Supported
Email Marketing Not Supported
Employee Management Not Supported
Loyalty Program Not Supported
Mail Order Not Supported
Merchandise Management Not Supported
Multi-Location Not Supported
Order Management Supported
Purchase Order Management Not Supported
Reporting/Analytics Supported
Returns Management Not Supported

Social Selling Features

Automated Publishing Supported
Compliance Management Not Supported
Content Discovery Not Supported
Content Management Supported
Employee Advocacy Not Supported
Gamification Not Supported
Lead Engagement Not Supported
Performance Metrics Not Supported
Pre-Approved Content Library Not Supported
Single Sign On Not Supported
Social Media Monitoring Not Supported

Catalog Management Features

Catalog Creation Supported
Content Library Supported
Content Management Supported
Cross Selling Functionality Supported
Custom Product Attributes Supported
Customizable Catalogs Supported
Desktop Publishing Not Supported
Pricing Management Supported
Product Comparison Not Supported
Search Supported

Channel Management Features

Campaign Management Not Supported
Channel Analytics Supported
Incentive Management Not Supported
Inventory Control Not Supported
Lead Management Not Supported
Opportunity Management Not Supported
Order Management Not Supported
Partner Management Not Supported
Product Management Supported
Reseller Management Supported

PIM Features

Content Syndication Supported
Data Modeling Supported
Data Quality Control Supported
Digital Asset Management Supported
Documentation Management Not Supported
Master Record Management Supported
Version Control Not Supported

Product Data Management Features

Bill of Material Management Not Supported
Document Management Supported
Formula Management Supported
Product Analytics Not Supported
Product Lifecycle Management Supported
Testing Management Not Supported
Version Control Supported

eCommerce Features

Catalog Management Supported
Channel Management Supported
CRM Supported
Customer Accounts Not Supported
Data Security Supported
Email Marketing Not Supported
Inventory Management Supported
Kitting Supported
Loyalty Program Not Supported
Mobile Access Supported
Multi-Store Management Supported
Order Management Not Supported
Product Configurator Not Supported
Promotions Management Not Supported
Returns Management Not Supported
Reviews Management Supported
SEO Management Supported
Shopping Cart Not Supported
Templates Supported

Digital Asset Management Features

Asset Categorization Supported
Asset Library Supported
Asset Sharing Supported
Brand Control Not Supported
Customizable Branding Supported
File Conversion Not Supported
Metadata Management Supported
Mobile App Not Supported
Reporting/Analytics Supported
Search Within Document Not Supported
Search/Filter Supported
Version Control Not Supported
Watermarking Supported
Workflow Management Supported

Product Management Features

Collaboration Not Supported
Feedback Collection Supported
Idea Management Not Supported
Milestone Tracking Not Supported
Prioritization Not Supported
Product Roadmapping Not Supported
Release Management Supported
Requirements Management Not Supported
Resource Management Supported
Workflow Management Supported

Integrations

Acquia DAM (Widen) Supported
Walmart Supported
Aprimo Not Supported
BigCommerce Supported
Bynder Not Supported
Cdiscount Supported
Describely Not Supported
Exenta Not Supported
HubSoft Not Supported
Keepeek Not Supported
LemonStand Supported
Magento Supported
OpenCart Supported
SAP Business One Supported
SAP Store Supported
Salesforce Agentforce Commerce Supported
Shopify Supported
TikTok Shop Supported
Titan CMS Not Supported
X Ads (Twitter Ads) Supported

Integrations

Acquia DAM (Widen) Supported
Walmart Supported
Aprimo Supported
BigCommerce Not Supported
Bynder Supported
Cdiscount Not Supported
Describely Supported
Exenta Supported
HubSoft Supported
Keepeek Supported
LemonStand Not Supported
Magento Not Supported
OpenCart Not Supported
SAP Business One Not Supported
SAP Store Not Supported
Salesforce Agentforce Commerce Not Supported
Shopify Not Supported
TikTok Shop Not Supported
Titan CMS Supported
X Ads (Twitter Ads) Not Supported
Claim Productsup and update features and information
Claim Productsup and update features and information
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Claim Salsify and update features and information