ProVisX vs. Talespin Comparison Chart

FrontFace is a powerful, on premise Digital Signage & Kiosk Software product (no SaaS), which allows you to easily setup flexible and very reliable interactive kiosk terminals, touchscreen frontends as well as non-interactive public displays and digital signage applications, advertising or information displays, self-service kiosks, etc. FrontFace can display any kind of media format, no matter whether you want to display text, pictures, photos, PDFs, videos, news ticker tapes or even entire Web pages (HTML5). But really the best news is that you can use ANY Windows application that is capable of printing for producing high quality HD content for your display. Use PowerPoint, Word, Excel, etc. to create content for your playlists. Stick to the tools you are used to without having to invest in learning how to use a new, complex design application! Content management is super-easy with FrontFace. No programming skills are needed!

Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences.

Sendbird's chat, voice, and video APIs power conversations and communities in hundreds of the most innovative apps and products. Sendbird’s feature-rich platform, and pre-fab UI components make developers more productive. We take care of a ton of operational complexity under the hood, so you can power a rich chat service, and life-like voice, and video experiences, and not worry about features, edge cases, reliability, or scale.

Sogolytics is an experience management platform that enables companies to collect, analyze, and utilize customer and employee data to fuel business growth. Organizations across industries leverage Sogolytics to monitor interactions at all customer and employee touchpoints. Best-in-class reporting provides real-time, actionable insights to predict and mitigate potential issues. SogoCX enhances every aspect of an organization's customer experience. This means: improved conversion rates, streamlined data management, and understanding customers to drive return on investment. With SogoCX, organizations leverage touch points to measure key metrics such as NPS, CSAT, and CES. SogoEX is an employee experience management software for organizations to gather and utilize data to increase engagement and minimize turnover. The platform was designed to allow HR and leadership to drive organizational change through real-time feedback collection, employee engagement, and an exchange of ideas.

Greenhouse is the leading hiring software for growing companies. Thousands of the most successful companies, like DoorDash, Betterment, Wayfair and DocuSign, use Greenhouse to optimize all aspects of their hiring and onboarding. With our powerful hiring approach, complete suite of software and services, and large integration ecosystem, your company will be ready to hire for what's next. Greenhouse Recruiting drives engaging candidate interactions at every touchpoint, eliminates administrative burden and keeps everyone on the hiring team engaged. Greenhouse also leads the industry in diversity, equity and inclusion (DE&I) tools, helping to mitigate bias and create a fairer hiring process. Greenhouse customers see an average of 85% company-wide engagement, a 27% improvement in average time to hire and a 31% reduction in average cost per hire.

Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.

Create a scalable voice experience with the API that connects millions globally. With Twilio Voice, you can build unique phone call experiences with one API, to create, receive, control and monitor calls with just a few lines of code. Create an engaging voice experience that you can quickly scale and modify with a wide array of customization options and resources, like our Voice SDK. Then, add on features like Interactive Voice Response (IVR), recording transcriptions, and speech recognition to create an experience that your customers will appreciate. Whether you're looking to set up global conferencing or alerts & notifications, Twilio has the support you need for building with Voice. Find docs, code samples, helper libraries, and developer tools such as Twilio Runtime and our visual workflow builder, Studio.

Engage is a pre-built, intelligent, cloud contact center platform that transforms customer service. Built for for Amazon Connect and powered by AWS, Engage combines voice and digital communication channels to improve operational efficiency and deliver valuable insights, Engage uses Generative AI to enhance customer service interactions and create personalized experiences that cater to the changing needs of businesses and their customers. Engage is a Contact Center as a Service (CCaaS), meaning we take care of all updates and improvements with no hardware or expensive agent licenses. Our consumption-based pricing caters to businesses of all sizes. Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat.

Create engaging interactive signage software solutions on any large-scale touchscreen, table, kiosk, stele or videowall. Combine and customize ready-to-use multitouch apps easily and integrate your own content and designs, with a minimum of time and cost, without any programming involved! Provide amazing interactive experiences for customers at the point of sale, engaging infotainment for museums, hotels or public spaces - as well as collaborative teamwork and exiting corporate communication. The world’s first B2B app platform for professional touchscreen systems: Online app marketplace, AppSuite CMS software, cloud system management, touchscreen object recognition technology and excessive service and helpdesk area. Compared to simple html point and click applications, all apps are based on eyefactive’s multiple awarded software technology to provide true multi-touch and multi-user experiences, with ultra-fast performance on any touchscreen system.

Jiminny helps teams improve performance and maximize revenue through conversation intelligence. Jiminny records, transcribes and analyzes conversations, giving you valuable go-to-market insights and full visibility into every deal. Every customer conversation is critical to the success of your business and the revenue you can achieve. Because deals are won or lost in individual moments. It’s more than just call recording. Harness customer interactions with AI to generate actionable insights on what is and isn’t happening. And see your business targets become a reality.