ProDiscoveryPuzzleData
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ScalePad Cognition360ScalePad
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Related Products
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About
ProDiscovery is an essential analysis tool in the digital transformation era, enabling customized analysis for each customer through dashboards, free analysis using puzzles, support for multi-user and cloud services, big data processing and web-based solutions, and drill-down analysis with powerful filter functions. Comprehensive review of analysis via dashboard. 30 analytical visualization tools (puzzles) for a wide variety of analyses. Specific data downloaded for further analysis from other BI tools. Process comparison using the Conformance Check function available. Drill-down analysis using 6 powerful filters available. Full filtering within dashboards and individual analysis puzzle filter applications available. NameUser based Individual users can analyze independently. Dashboard sharing allows users to share data analysis results. Enables cloud services for public or private cloud environments.
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About
ScalePad Cognition360 transforms ConnectWise PSA ticket data into powerful, predictive business intelligence designed specifically for managed service providers. It offers over 130 interactive, drill‑down reports and benchmarks that surface root‑cause insights related to profitability, technician efficiency, ticket dynamics, project performance, agreement renewals, and more. By offloading reporting to a dedicated data warehouse, Cognition360 minimizes impact on production systems while enabling historical trend analysis and “what‑if” forecasting. Built-in machine learning and AI provide predictive analytics, allowing MSP executives and vCIOs to identify capacity constraints, hidden cost drivers, client-level profitability, and operational bottlenecks, often resulting in a 10–15 % increase in profitability. Integration is seamless for ConnectWise Manage users, requiring minimal setup and leveraging existing Power BI licenses for accessible report visualization.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses interested in an analysis tool solution that enables customized analysis for each customer through dashboards
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Audience
MSP leadership teams seeking a solution providing data-driven insights and predictive analytics to optimize operations and profitability
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$449 per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationPuzzleData
Korea
www.puzzledata.com/prodiscovery_eng/
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Company InformationScalePad
Founded: 2015
Canada
www.scalepad.com/cognition360/
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Categories |
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Integrations
ConnectWise PSA
Not Supported
Microsoft Power BI
Not Supported
ScalePad
Not Supported
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Integrations
ConnectWise PSA
Supported
Microsoft Power BI
Supported
ScalePad
Supported
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