Porchlight vs. RolChat Comparison


Porchlight 1001 ToolBox	RolChat Shifton Inc	+	+
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About Porchlight is a website live-chat and customer-support workspace for teams that handle visitor questions. It combines an embeddable 5.6 KB widget, a shared Front Desk for team conversations, and Lamplighter AI, which answers from a team-maintained Guidebook, cites its sources, and hands off to a person when needed. Visitors can see whether a human agent is available, AI-only support is active, or the team is away. Other features include a help center, live visitor activity, A/B-tested welcome messages, and a hosted chat page with QR codes. The widget can be installed on WordPress, React, Next.js, Google Tag Manager, or standard HTML sites. Every plan includes unlimited agents, and users can start without a payment card.	About RolChat is a browser-based customer support workspace that brings website live chat, email, messaging channels and tickets into a shared team inbox. Agents can view customer profiles, conversation history and order context alongside incoming requests, while CRM tools manage contacts and leads. The platform also includes a website knowledge base, visitor tracking, automation rules and reports covering response times and team workload. Optional AI features can draft replies, summarize conversations, translate messages and classify customer intent using provider accounts and API keys connected by the customer. RolChat offers a multilingual interface and chat widget, along with mobile and desktop apps. Plans are billed per company and combine support channels, customer management and team workflows for small and growing support organizations, including ecommerce and SaaS teams.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Not Supported Android Supported Chromebook Not Supported
Audience Businesses with websites that need live chat and customer support.	Audience Small and mid-sized support teams, online shops, SaaS companies and agencies
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos No images available	Screenshots and Videos No images available
Pricing $0 The free plan includes one website and 100 AI replies per month. Pro is $19/workspace/month, and Business is $79/workspace/month. Annual billing is available and includes two months free. Additional AI replies and calling are available as add-ons. Free Version Supported Free Trial Not Supported	Pricing $19/company/month Lite is $19 per company per month for up to 3 agents and 1 site, or $190 per year. There is no permanent free plan, and paid plans include a 30-day free trial. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information 1001 ToolBox Pakistan porchlight.1001toolbox.com	Company Information Shifton Inc Founded: 2019 United States rolchat.com
Alternatives GhostChat The Chat Widget LLC	Alternatives No Alternatives
KonnectBot
HelpCrunch 3.0 out of 5 stars
LiveChat LiveChat Software 4.9 out of 5 stars
Rake View All	View All
Categories Live Chat Supported	Categories Live Chat Supported

Integrations Anthropic Not Supported DeepSeek Not Supported Facebook Messenger Not Supported Gemini Not Supported HubSpot CRM Not Supported Instagram Not Supported LINE Not Supported MiniMax Not Supported OpenAI Not Supported Qwen Not Supported Salesforce Not Supported Segment Not Supported Telegram Not Supported Viber Not Supported WhatsApp Not Supported Zapier Not Supported Show More Integrations	Integrations Anthropic Supported DeepSeek Supported Facebook Messenger Supported Gemini Supported HubSpot CRM Supported Instagram Supported LINE Supported MiniMax Supported OpenAI Supported Qwen Supported Salesforce Supported Segment Supported Telegram Supported Viber Supported WhatsApp Supported Zapier Supported Show More Integrations View All 16 Integrations
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