Polygon POS

Polygon POS

Redcat
Silverware
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About

Polygon POS has the flexibility to improve efficiency for your staff and improve customer experience. Give your customers the same loyalty experience across all touchpoints. Provide more options and information to your customers. Order now and pay later for table and online ordering. Polygon POS’ central management enables fast, efficient service at the front of house, with full reporting at the back office. It can be run locally or in the cloud, with built-in redundancy for reliability. Polygon POS is a reliable and easy to use point of sale system which contains all the functionality required to provide fast, efficient and accurate service operation at the front-of-house, and full management control at the back-of-house.

About

Silverware is an enterprise-grade hospitality platform built for hotels, resorts, and complex multi-venue operations. For more than 30 years, Silverware has powered high-end hospitality environments where uptime, integration depth, and operational flexibility are critical. The platform includes Point of Sale, GuestX, Scan & Pay, Online Ordering, and Mobile Technology for front-of-house operations, with Heartbeat Dashboard and Admin Center providing enterprise visibility and control. Integrated capabilities such as Silverware Pay, CRM & Loyalty, Self-Serve Kiosks, and Kitchen Display System support payments, guest engagement, and high-volume service workflows. With deep PMS integrations, unified guest profiles, multi-revenue-center management, real-time reporting, and 170+ integration partners, Silverware powers over 20,000 venues across 35+ countries, helping hospitality operators reduce complexity, protect revenue, and deliver consistent guest experiences at scale.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Franchises and restaurants in need of a solution to customer experience

Audience

Silverware is built for hotel, resort, and multi-venue hospitality operators who need enterprise-grade control, deep integrations, and always-on reliability to run complex operations at scale.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Polygon POS Screenshot 1 Polygon POS Screenshot 1 View more images or videos

Screenshots and Videos

Play Video Silverware: Advanced Hospitality Technology Silverware: GuestX Silverware: Mobile Device Silverware: Mobile App Silverware: Heartbeat Analytics Dashboard Silverware: Fixed POS View more images or videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$49.00/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.1 / 5
ease 4.4 / 5
features 4.2 / 5
design 4.0 / 5
support 4.0 / 5

Pros from Real Users

Pros

  • They always explain in full things that I need to know about the system. They always make me feel welcome when I make the call. They are always kind when speaking to me.
  • I called multiple times as I needed some assistance with some setting our Silverware system, the waiting time on a line was not long, they fixed my issues promptly without any problems.
  • I really like all the different reports that are available under the Silverware platform. They allow you to really dig into the numbers to see which areas of the business are thriving and which areas need improvement. This is especially useful in the accounting department when doing our Daily Business Reports.
  • All interconnected and support is easy to get ahold of, realativly easy software to learn, and easy enough to train new hirers on.
  • The system is user friendly, and the installer Michael was very helpful and provided the training for all restaurant staff.
  • Ease of use, simple set up and removal of buttons. Easy to go from one page to another. simple layout
  • All the different reports that are available are extremely helpful for a variety of reasons. The Silverware reporting allows me to complete our daily revenue reports for our leadership which is extremely valuable to be able to compare to previous years/days/months and also see where we are based on our budget.
  • User-friendly interface and intuitive navigation Efficient table management and POS system Reliable reporting and analytics tools Responsive customer support
  • Most customer support people seem more knowledgeable in the last 6 months compared to several years ago.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Redcat
Founded: 1992
Australia
www.redcat.com.au

Company Information

Silverware
Founded: 1992
Canada
www.silverwarepos.com

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Categories

Restaurant Inventory Management Supported
Restaurant Management Supported

Categories

Food Service Analytics Supported
Point of Sale Supported
Restaurant Data Analytics Supported
Restaurant Inventory Management Supported
Restaurant Management Supported
Restaurant POS Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Not Supported
Inventory Management Supported
Kitchen Management Not Supported
Menu Management Not Supported
Payroll Management Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Not Supported
Table Management Not Supported
Wait List Management Not Supported
Waitstaff Management Not Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Supported
Show More Features

Point of Sale Features

Barcode Scanning Not Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Not Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Not Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Integrations

7shifts Not Supported
Adaco Not Supported
AnyConnector Supported
Atlas Direct Tips Not Supported
COGS-Well Not Supported
Crave Not Supported
Givex Not Supported
Incentivio Not Supported
MarketMan Not Supported
Navi Not Supported
Restoke Supported
SevenRooms Not Supported
Supy Supported
Twilio Not Supported
Tyro EFTPOS Supported
Uber Eats Supported
ValueLink Appraisal Management Not Supported
WebRezPro Not Supported
Windcave Supported
Zip Forecasting Not Supported
Show More Integrations
View All 9 Integrations

Integrations

7shifts Supported
Adaco Supported
AnyConnector Not Supported
Atlas Direct Tips Supported
COGS-Well Supported
Crave Supported
Givex Supported
Incentivio Supported
MarketMan Supported
Navi Supported
Restoke Not Supported
SevenRooms Supported
Supy Not Supported
Twilio Supported
Tyro EFTPOS Not Supported
Uber Eats Not Supported
ValueLink Appraisal Management Supported
WebRezPro Supported
Windcave Not Supported
Zip Forecasting Supported
Show More Integrations
View All 28 Integrations
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