Related Products
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About
Poli Digital is a cloud-based customer communication and sales platform designed for small and medium-sized businesses. The platform centralizes WhatsApp, Instagram, Facebook Messenger, and website chat into a single workspace, allowing teams to manage customer interactions, sales, and support more efficiently.
Key features include multi-agent customer service, shared inboxes, CRM with sales pipelines, lead management, workflow automation, bulk messaging, reporting, analytics, and AI-powered agents for customer support and lead qualification.
Poli Digital also provides official WhatsApp Business Platform integration, APIs for system integrations, conversation history, customer segmentation, audio transcription, and AI-assisted conversation management.
The platform helps businesses improve customer experience, increase productivity, organize sales processes, and scale communication operations across multiple digital channels.
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About
SaleSmartly is an AI-powered omnichannel customer communication platform that centralizes messaging, support, sales, and analytics. It connects channels like live chat, WhatsApp (including Business API), Facebook Messenger, Instagram, TikTok, Telegram, LINE, VKontakte, and WeChat into one unified dashboard. Features include automation of repetitive support tasks to reduce response times, workflow tools for routing and assigning messages internally, a shared customer database tracking interactions and browsing history, real-time translation to bridge language gaps, and dashboards to analyze metrics, trends, and channel/customer/channel-level performance. It supports templates and guided tools for ecommerce, B2B lead response, and personalized messaging. Security/privacy certifications are emphasized (ISO 27001, ISO 27701). SaleSmartly also offers collaboration features so teams can work together on customer conversations.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Small and medium-sized businesses (SMBs) in Brazil and Latin America that sell products or services through WhatsApp and other digital communication channels. Poli Digital is suitable for companies looking to centralize customer conversations, improve sales processes, automate customer service, and manage leads more efficiently. The platform serves organizations across a wide range of industries, including retail, education, healthcare, real estate, professional services, technology, automotive, hospitality, and e-commerce. It is particularly valuable for sales teams, customer service departments, marketing teams, and business owners who rely on WhatsApp as a primary channel for customer communication, lead generation, support, and revenue growth.
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Audience
Ecommerce brands, SMBs, and customer support or sales teams wanting a tool to unify communications, automate repetitive tasks, improve response times, and get insight into cross-channel customer behavior
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
$150/month
Free Version
Free Trial
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Pricing
$12.72 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPoli Digital
Founded: 2018
Brazil
poli.digital
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Company InformationSaleSmartly
United States
www.salesmartly.com
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Integrations
WhatsApp
Facebook Messenger
Instagram
LINE
Meta AI
PartnerShare
Telegram
TikTok
VK
WeChat
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Integrations
WhatsApp
Facebook Messenger
Instagram
LINE
Meta AI
PartnerShare
Telegram
TikTok
VK
WeChat
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