Una by Polydom

Una by Polydom

Polydom Inc.
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About

Plum Guide is the destination for booking exceptional homes. Our guests stay longer on average, meaning higher occupancy rates and fewer changeovers. Our guests tend to be more mature and reliable, and the cancellation rate on Plum Guide is over 30% lower compared to other platforms. Our team of experts are on hand to guide guests towards your home. So you get more bookings, with the right guests.

About

Una is an AI digital employee who handles guest communication and end-to-end bookings for short-term rentals (STRs) and hotels that increases direct bookings and automates 24/7 guest support. Key capabilities with real outcomes: • 24/7 multilingual support (99 languages): Serve global guests without hiring more staff. • Direct booking automation: Convert inquiries into confirmed reservations with payment links and emails. • PMS integration: Access real-time availability and reservation updates. • Centralized property knowledge: Deliver accurate, consistent answers every time. • Smart task assignment: Send tasks via HNext, WhatsApp, or Telegram for faster operations. • Lead capture: Collect guest details to grow repeat bookings. • Streamline operations, reduce OTA dependency, and elevate guest experience. On our website you can speak directly with Una, so you can see how well she understands hotel and vacation rental operations in real time.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Homeowners that want to rent out their homes, or travelers that want to book an exceptional home

Audience

Short-term rental (STR) property owners, STR portfolio managers, vacation rental management companies, Airbnb and Booking.com professional hosts, boutique hotel owners, independent hotel operators, hotel general managers, hospitality operations managers, guest experience managers, revenue managers focused on direct bookings, and hospitality groups aiming to reduce OTA dependency.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

$599
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Plum Guide
Founded: 2016
United States
www.plumguide.com

Company Information

Polydom Inc.
Founded: 2024
United States
polydom.ai

Alternatives

Alternatives

Smoobu

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Smoobu

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OnRes

OnRes

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Categories

Categories

Integrations

Airbnb

Integrations

Airbnb
Claim Plum Guide and update features and information
Claim Plum Guide and update features and information
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Claim Una by Polydom and update features and information