Trella Health CRM

Trella Health CRM

Trella Health
Spectrum TeleTrack

Spectrum TeleTrack

Spectrum Voice Technologies
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About

Empower your agency and sales team with real-time market intelligence and sales insights, right at their fingertips. Target referral sources based on their patient mix and discharge patterns and add them to your pipeline. Target referral sources based on their patient’s clinical groupings and discharge patterns and add them to your pipeline. Know where your agency stands by comparing readmission performance, diagnosis level metrics and payer mix breakouts. Optimize sales efforts and improve their close rate with customizable rep and team dashboards and reports. Nurture referrals and strengthen relationships with in-depth customer profiles and guided discussion points from your mobile device. Empower hospice sales teams with data and predictive clinical metrics to help care for more hospice patients, sooner. Drill-down, uncover, and benchmark hospice patients with clinical treatment demographics and care insights to determine if they understand the value of hospice.

About

Spectrum TeleTrack is a Cloud Based Home Care Scheduling, Tracking, Billing, and Management System that allows you to focus on growing your business. Our Customer Service Team is the best in the business. We offer a combination of hands on field and technical experience that is truly unique. No Home Care Software has a higher customer satisfaction rate. For 20+ years TeleTrack end users have enjoyed the ability to virtualize their Agency’s business operations. The combination of User-Friendly Admin Screens, Caregiver Portals, Family Portals, Smartphone Apps, and Integrated Texting, provides staff the ability to manage the business from anywhere. The intuitive nature of Spectrum TeleTrack coupled with our Team of Experts will allow you to achieve immediate improvements. We will streamline your business in a fashion that will increase revenue, lower overhead costs, and maximize your Agency’s profitability.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Home care, hospice, and healthcare centers in need of an advanced CRM solution that helps align, track, and measure key business objectives and ROI

Audience

Home care agencies searching for a complete Home Health Care platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Nothing, I don't have anything to say good about this product nor company, I would not recommend the service at all.

Cons

  • Poor very poor, by far the worse company to work with, I would not recommend this company unless you like Walmart and McDonald customer service. The owner of the company Fred shows very poor leadership skills and customer services, my company was billed incorrectly several times when I called to question the matter, I was told that no errors were found and after review they found errors where I was over billed. I called in regarding the billing matters several times. Another rep was equally as rude and unprofessional as Fred. Both had to call me back after review of my billing and tell me they were incorrect, and they indeed did find an issue. While discussing my issue both parties cut me off did not listen and continued to talk over me. Fred the owner even told me he was no longer going to allow me to have service and hung up on me. After researching the issue he called back and said he wanted to earn my service back and apology for the way the way he was on the phone with me, I listened to him and began to discuss my issue again and he then cut me off again and told me he wishes me the best of luck you can't make everyone happy has if me being displeased wasn't due to the disrespect, and rudeness along with several billing errors that was found. He told me how much of a credit I would be getting back and that he did also see where I called in. Fred told me that I emailed the company to stop a particular feature and I've never emailed the company, he kept telling me I did.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Trella Health
Founded: 2015
United States
www.trellahealth.com/solutions/customer-relationship-management-crm/

Company Information

Spectrum Voice Technologies
Founded: 1986
United States
www.spectrumvoice.com

Alternatives

Alternatives

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myUnity

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SmartChart

SmartChart

mumms Software

Categories

Categories

Home Care Features

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Home Health Care Features

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Healthcare CRM Features

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Hospice Features

Assessment Management
Bereavement Management
Care Planning
Claims Management
EMR / EHR
Medication Tracking
Patient Intake
Physician Portal
Scheduling
Volunteer Management

Home Care Features

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Home Health Care Features

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Integrations

SmartChart

Integrations

SmartChart
Claim Trella Health CRM and update features and information
Claim Trella Health CRM and update features and information
Claim Spectrum TeleTrack and update features and information
Claim Spectrum TeleTrack and update features and information