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About

PhysicalAddress.com is one of the few virtual mailbox and virtual business address services that manages and operates all physical address locations. This means that each location is staffed with PhysicalAddress.com associates. So whether you sign up for a virtual address in California, Texas, New York, Florida, Idaho, Georgia, or Nevada, your mail is delivered to a PhysicalAddress.com location and processed onsite by PhysicalAddress.com associates. The mail handling and physical addresses are not outsourced to third-parties, and mail is not forwarded to another location and processed at a later date which are standard practices in the industry. Although this business model is more costly and complicated to implement than using third-party addresses, it gives us the ability to provide our clients with a more stable, efficient, reliable, and seamless experience.

About

myGermany enables you to purchase any product from German online shops regardless where you are in the world! We meet this promise by providing you a German shipping address, individual customer service and package forwarding service. We purchase, pay, check, photograph, store, consolidate, repack & ship your items, and take over customs handling & the preparation of customs documents. When you shop on German websites, enter your myGermany address as your delivery address at checkout. We’ll email you when your order is delivered to our warehouse. Then sign in to myGermany.com and tell us when you want them forwarded. You will receive your items after 2-12 working days, thanks to our trusted global shipping partners DHL, FedEx, UPS, GLS, DPD & DB Schenker. We reduce your packaging sizes for free, thus you save shipping costs. We use strong 2-wavy packaging boxes for free.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone seeking for a virtual mailbox and virtual business address service

Audience

Individuals in search of a shopping and virtual mailbox solution to purchase any product from German online shops

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$7.98 per month
Free Version
Free Trial

Pricing

€1
Free Version
Free Trial

Reviews/Ratings

Overall 2.3 / 5
ease 3.1 / 5
features 3.6 / 5
design 3.2 / 5
support 2.8 / 5

Reviews/Ratings

Overall 2.2 / 5
ease 2.5 / 5
features 2.5 / 5
design 2.5 / 5
support 2.0 / 5

Pros & Cons from Real Users

Pros

  • Scans are done next day for me usually. They ship out quickly when I request the mail to be forwarded. It just "works"!
  • In theory, the service would be great. The app and website is not feature rich, but it has the basic functionality needed and is easy to use. Can't argue with the price.
  • Software is easy to use, intuitive and has all the needed features. Pricing is reasonable. Company responds to messages.
  • The theory of the product. Website interface is decent. When you complain, someone calls you to make excuses.
  • Online service with a lot of purported bells and whistles, However the website is archaic and appears to have not been updated in a long time.

Cons

  • I haven't had any issues with the service and trust them with my mail.
  • Mail is often delayed 1-3 months...I have mail come in literally 90 days later all the time. Office keeps saying they scan all mail within 24 hours and it's the post office, but I don't understand how that is possible. The extremely delayed mail seems to be isolated to mailing centers, such as FirstData, and other locations where banks outsource their mailing and letters. For example, if I hand write a letter and send it to myself, then it arrives in my inbox in a reasonable amount of time - but credit cards, bank letters, IRS comms, etc, take FOREVER.
  • About 90% of the mail arrives in 6-10 weeks. The company insists the problem is with USPS.
  • HIGHLY UNRELIABLE mail service. Should rename it to roll-a-die-address because it seems like only about 20% of my mail got through to me and its very unacceptable.
  • Poor poor VERY POOR customer service - the website is archaic and appears to have not been updated in a long time.

Pros & Cons from Real Users

Pros

  • None.
  • Good customer service up to the last shipment.
  • NONE.
  • I am from Japan and use myGermany. I discovered it a few years ago and have been taking care of it for over two years.

Cons

  • They will scam your package like me and hundreds more. Save your money, your energy and your mental health dealing with them. 3 weeks, no responses, no phone to reach out and €600 on the line disappears when it was supposed to be delivered.
  • Relatively expensive. Product in the last shipment was stolen. No reimbursement. Deep silent about the case. Never let them ship high-value products.
  • I lost about 500€ because of this shitty company. No customer service at all. You can forget about your package if you use their "service".
  • There aren't many things I don't like. I am a little worried about normal packaging. Optional bubble wrap can be added during packing. And we will do a hard packaging with additional options.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

PhysicalAddress.com
Founded: 2013
United States
physicaladdress.com

Company Information

myGermany
Germany
mygermany.com

Alternatives

Alternatives

Shippd

Shippd

Shippd Logistics
Virtual Mail Hub

Virtual Mail Hub

Dice Technology Solutions

Categories

Categories

Integrations

Alipay
Amazon
Apple Pay
PayPal
WeChat
Yandex
eBay

Integrations

Alipay
Amazon
Apple Pay
PayPal
WeChat
Yandex
eBay
Claim PhysicalAddress.com and update features and information
Claim PhysicalAddress.com and update features and information
Claim myGermany and update features and information
Claim myGermany and update features and information