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About

PhysicalAddress.com is one of the few virtual mailbox and virtual business address services that manages and operates all physical address locations. This means that each location is staffed with PhysicalAddress.com associates. So whether you sign up for a virtual address in California, Texas, New York, Florida, Idaho, Georgia, or Nevada, your mail is delivered to a PhysicalAddress.com location and processed onsite by PhysicalAddress.com associates. The mail handling and physical addresses are not outsourced to third-parties, and mail is not forwarded to another location and processed at a later date which are standard practices in the industry. Although this business model is more costly and complicated to implement than using third-party addresses, it gives us the ability to provide our clients with a more stable, efficient, reliable, and seamless experience.

About

At Spainbox our passion is to help companies improve their logistics and international transport, optimizing the management of your shipments and providing all information and appropriate documentation for exports or imports of quickly and effectively. SpainBOX Services. International shipping services. Ebay and Amazon returns, collection, receipt, consolidation, inspection, expert returns analysis. Mail and Parcel forwarding from Europe and consolidation. Online shipment management. FBA Amazon import into Europe with UPS and Fedex Delivery Duty Paid. Order fulfillment services in Spain. Warehouse distribution center based in Spain. Virtual address in Spain. 15 days free trial a Spainbox personal (you can cancel at any time or upgrade your membership to Spainbox Business). White glove delivery services for medical equipment, artworks, etc. Finance services, such as local Bank accounts. Pay your VAT, Pay your suppliers, Manage currencies, etc.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone seeking for a virtual mailbox and virtual business address service

Audience

Companies wanting a shipping solution to improve their logistics and international transport, import and export management

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$7.98 per month
Free Version
Free Trial

Pricing

€9
Free Version
Free Trial

Reviews/Ratings

Overall 2.3 / 5
ease 3.1 / 5
features 3.6 / 5
design 3.2 / 5
support 2.8 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Scans are done next day for me usually. They ship out quickly when I request the mail to be forwarded. It just "works"!
  • In theory, the service would be great. The app and website is not feature rich, but it has the basic functionality needed and is easy to use. Can't argue with the price.
  • Software is easy to use, intuitive and has all the needed features. Pricing is reasonable. Company responds to messages.
  • The theory of the product. Website interface is decent. When you complain, someone calls you to make excuses.
  • Online service with a lot of purported bells and whistles, However the website is archaic and appears to have not been updated in a long time.

Cons

  • I haven't had any issues with the service and trust them with my mail.
  • Mail is often delayed 1-3 months...I have mail come in literally 90 days later all the time. Office keeps saying they scan all mail within 24 hours and it's the post office, but I don't understand how that is possible. The extremely delayed mail seems to be isolated to mailing centers, such as FirstData, and other locations where banks outsource their mailing and letters. For example, if I hand write a letter and send it to myself, then it arrives in my inbox in a reasonable amount of time - but credit cards, bank letters, IRS comms, etc, take FOREVER.
  • About 90% of the mail arrives in 6-10 weeks. The company insists the problem is with USPS.
  • HIGHLY UNRELIABLE mail service. Should rename it to roll-a-die-address because it seems like only about 20% of my mail got through to me and its very unacceptable.
  • Poor poor VERY POOR customer service - the website is archaic and appears to have not been updated in a long time.

Pros & Cons from Real Users

Pros

  • The sales manager was nice and tried to solve the issues, but that did not help when your staff is awful.
  • They are thieves and scammers. Do not use them. Awful experience. Should have read reviews. There are no pro’s to this company.

Cons

  • These guys are absolute disaster. They have no idea about their own prices, so they are charging you just randomly. You would never be able to plan your expenses. They also charge extra 'monthly fee' but they cannot explain whats is it for. So you pay for each action plus the monthly, this makes the cost huge, especially if you have low volume. they claim to have the certified personnel for handling dangerous goods, but that's not true. Their stuff cannot tell the difference whether the goods are hazmats or not. They labeled two shipments improperly, and it was returned making us lose time and money. The website is glitchy and when you ask questions the staff is being arrogant saying 'you can check yourself in the system' - which is glitchy! Never deal with them.
  • They have no idea what they are doing . They pack the boxes awful. They charge you whatever they want and they lie. They add kilos and charges to the boxes. They are the rudest people I have ever dealt with.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

PhysicalAddress.com
Founded: 2013
United States
physicaladdress.com

Company Information

Spainbox
Spain
spainbox.com/mailboxes/

Alternatives

Alternatives

Altiria SMS

Altiria SMS

Altiria

Categories

Categories

Integrations

Amazon
eBay

Integrations

Amazon
eBay
Claim PhysicalAddress.com and update features and information
Claim PhysicalAddress.com and update features and information
Claim Spainbox and update features and information
Claim Spainbox and update features and information