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About

PhysicalAddress.com is one of the few virtual mailbox and virtual business address services that manages and operates all physical address locations. This means that each location is staffed with PhysicalAddress.com associates. So whether you sign up for a virtual address in California, Texas, New York, Florida, Idaho, Georgia, or Nevada, your mail is delivered to a PhysicalAddress.com location and processed onsite by PhysicalAddress.com associates. The mail handling and physical addresses are not outsourced to third-parties, and mail is not forwarded to another location and processed at a later date which are standard practices in the industry. Although this business model is more costly and complicated to implement than using third-party addresses, it gives us the ability to provide our clients with a more stable, efficient, reliable, and seamless experience.

About

With a real street address, you can receive all of your postal mail online. Every­thing else has moved to the cloud, your mail can, too. No more junk mail. No more worrying about missing a letter again regardless of where you are in the world. It really is a snap! Keep your home address private and end the trips to a P.O. Box all while enhancing your credibility with a real physical address. Get Better Organized. Scanned mail is sent in PDFs you can directly save on your computer or network. Adopt the paperless life. Increase Security. All unwanted is shredded. Your mail is only available on your secure cloud-based account unless you want it forwarded. Save Time, no more trips to the post office, download and save your mail online, anytime, anywhere, on any device. Have mail delivered to a real address other than your home or your office and have all unwanted mail shredded.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone seeking for a virtual mailbox and virtual business address service

Audience

Businesses in need of a virtual online mail provid­er that allows them to receive all of their postal mail online

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$7.98 per month
Free Version
Free Trial

Pricing

$9.99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 2.3 / 5
ease 3.1 / 5
features 3.6 / 5
design 3.2 / 5
support 2.8 / 5

Reviews/Ratings

Overall 1.2 / 5
ease 1.4 / 5
features 1.6 / 5
design 1.2 / 5
support 1.2 / 5

Pros & Cons from Real Users

Pros

  • Scans are done next day for me usually. They ship out quickly when I request the mail to be forwarded. It just "works"!
  • In theory, the service would be great. The app and website is not feature rich, but it has the basic functionality needed and is easy to use. Can't argue with the price.
  • Software is easy to use, intuitive and has all the needed features. Pricing is reasonable. Company responds to messages.
  • The theory of the product. Website interface is decent. When you complain, someone calls you to make excuses.
  • Online service with a lot of purported bells and whistles, However the website is archaic and appears to have not been updated in a long time.

Cons

  • I haven't had any issues with the service and trust them with my mail.
  • Mail is often delayed 1-3 months...I have mail come in literally 90 days later all the time. Office keeps saying they scan all mail within 24 hours and it's the post office, but I don't understand how that is possible. The extremely delayed mail seems to be isolated to mailing centers, such as FirstData, and other locations where banks outsource their mailing and letters. For example, if I hand write a letter and send it to myself, then it arrives in my inbox in a reasonable amount of time - but credit cards, bank letters, IRS comms, etc, take FOREVER.
  • About 90% of the mail arrives in 6-10 weeks. The company insists the problem is with USPS.
  • HIGHLY UNRELIABLE mail service. Should rename it to roll-a-die-address because it seems like only about 20% of my mail got through to me and its very unacceptable.
  • Poor poor VERY POOR customer service - the website is archaic and appears to have not been updated in a long time.

Pros & Cons from Real Users

Pros

  • There is absolutely nothing of value to this service provider and it is sold as a required add on to Swyft.
  • Nothing about this service is likable not one feature. You will only waste time and money period!!!
  • Mail that does arrive can be scanned to view, and the notary access made signing up quickly. Some of my mail arrived.
  • Quick customer "support", which doesn't actually do anything Price is in line with similar alternatives, relatively inexpensive.
  • Looks like a great service if it worked. They advertise all the features that we needed for a virtual mailbox.

Cons

  • Absolutely horrible virtual mailbox service! They work as a required add on paid service with Swyft which is equally poor. After you’ve finally had enough of their slow response time and lack of functionality you have to first email a request to cancel then wait for a call back to go through a two tiered process to try and cancel the service. During the process they will first offer to come down in price to $14.99 per month then when your cancellation gets escalated to the next tier they will offer $9.99 per month and try and convince you to keep the service for personal use since their business level use failed. Then they will put you on a series of holds and eventually tell you they can’t cancel you because the address they have on file (theirs) is your official business address. Ultimately you will have to dispute the charges with your credit card issuer. I would encourage you to file complaints at the state and federal level to prevent other from having to go through this scam.
  • It is all a bunch of crap!! Every complaint was handled with the same bull crap response, it makes me sick to my stomach to have paid for this service
  • -no clear way to see what mail is racking up their excessive storage fees -forwarding charges are excessive -no Android App even though it has been promised as "coming soon" -terrible UX design in their website that makes accessing simple account details and billing details difficult -the address provided will not validate with USPS so much of the mail gets rejected
  • Customer service isn't actually providing any service just empty promises. Mail isn't processed on site but sent to a distribution facility somewhere else.
  • Did not work for me. Test letters were returned undeliverable. Support blamed USPS, but it was because SMB's mailbox became too full to receive mail.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

PhysicalAddress.com
Founded: 2013
United States
physicaladdress.com

Company Information

SnapMailbox
United States
www.snapmailbox.com

Alternatives

Alternatives

Exela Digital Mailroom

Exela Digital Mailroom

Exela Technologies

Categories

Categories

Integrations

No info available.

Integrations

No info available.
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