Performax360Performax
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Traction RetailTraction on Demand
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Related Products
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About
The LIVE 360° Customer Service assessment is customizable to your organization’s unique needs and requirements. According to McKinsey (2017): “To excel with customers, frontline employees need high-level service from core support functions.” Performax360 is helping customer service teams accelerate collaboration and cross-functional partnerships. Performax360 is a Cloud-based Software as a Service (SaaS) platform that can be deployed based on four different hosting options. Whether it’s an internal function, project, or initiative, a multi-stakeholder perspective can be critical for strategic and operational decision-making. When employees, customers, and partners are engaged in real-time, they help co-create new products and services and solve problems in innovative ways. Enhance strategy-execution effectiveness through continuous touchpoints with stakeholders from executive management to front-line employees, and from customers to partners.
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About
Retailers often operate with young, transient workforces, which can make creating a meaningful connection to their brand challenging. From communication and collaboration, to training and operations, make your front-line workers and managers feel welcome and supported with an engaging online community complete with everything they need to do their best work. Traction Retail is a customizable solution built on the Salesforce platform that connects retailers and their transient workforce. With a focus on performance, self-enablement and communication, Traction Retail promotes exceptional customer experience across all employees, banners and stores. Improve communications and unite operations across stores. Foster connections between headquarters, key stakeholders and sales associates. Simplify scheduling, task management and training with automated and easy to use tools for both store managers and head office.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Business Intelligence software for companies
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Audience
Retail businesses looking for a software solution to streamline communication and collaboration with their front-line workers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPerformax
Founded: 2015
United States
www.performax360.com
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Company InformationTraction on Demand
Founded: 2007
Canada
www.tractionretail.ca
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Alternatives |
Alternatives |
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Categories |
Categories |
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Business Intelligence Features
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
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Integrations
Salesforce
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