PatientSource vs. TrakCare Comparison


PatientSource	TrakCare InterSystems	+	+
Learn More Update Features	Learn More Update Features	Add To Compare	Add To Compare


		Related Products Elation Health Elation Health is the leading technology platform for primary care, providing clinical-first solutions since 2010. Our award-winning EHR and billing platform supports 32,000 clinicians in delivering personalized care to over 16 million patients, helping providers rediscover the joy in medicine. Elation’s tools center on supporting primary care practices with tailored capabilities and workflows that streamline the complexities of longitudinal care, facilitate alignment with value-based care, and maximize revenue for each practice. Elation Health provides a comprehensive platform for primary care practices, including a clinical-first EHR for streamlined care workflows, integrated billing software to optimize revenue cycle management, and AI-powered tools that reduce documentation time by up to 2 hours daily, streamlining clinical encounters. Together, these solutions enhance efficiency, support personalized patient care, and empower independent practices to thrive. 90 Ratings Visit Website AdvancedMD AdvancedMD is a comprehensive cloud-based medical office management software designed to streamline operations for private healthcare practices. It combines practice management, EHR, and patient engagement tools into a unified platform. The AI Clinical Assistant powers ambient listening, auto-transcription, and chart action items to eliminate documentation burden. AI-generated pre-visit summaries, insurance card capture, and AI Narrative Insights automate clinical, financial, and administrative workflows. AdvancedMD enables providers to focus on patient care by minimizing repetitive tasks. The platform supports revenue cycle management via a multi-clearinghouse model — including Waystar — improving billing accuracy and cash flow. Password Breach Detection and secure AWS cloud hosting keep practice data protected and accessible from any device, anywhere. It delivers an integrated, intelligent solution that enhances productivity, patient outcomes, and practice performance. 2 Ratings Visit Website RXNT RXNT is an ambulatory healthcare technology pioneer that empowers medical practices and healthcare organizations to succeed and scale through innovative, data-backed, AI-powered software. Our fully-integrated, ONC-certified suite of medical software—like Clinical EHRs, Practice Management, Medical Billing and RCM, E-Prescribing, Practice Scheduling, Patient Portal, and more—optimizes clinical outcomes and RCM for your practice. Used by tens of thousands of medical professionals—from large physician practices to medical billing companies—to drive growth, streamline business operations, and improve patient care across all 50 U.S. states. Our unified “Full Suite” system employs a secure, central database so your data passes through every product in real-time from anywhere, and more than 135 million prescriptions have been transmitted and over $10 billion in claims have been processed using RXNT. 552 Ratings Visit Website DoctorConnect DoctorConnect delivers industry-leading patient engagement and automation tools that help healthcare providers improve efficiency, reduce no-shows, and enhance patient satisfaction. With over 32 years of experience, we support thousands of doctors, clinics, and hospitals nationwide. Our platform integrates with hundreds of EMR and PM systems to simplify communication and daily operations. Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience. 85 Ratings Visit Website MedRight MedRight is a dynamic, user friendly, secure, cost effective software platform for use in Assisted Living communities, Residential Treatment Centers, IDD facilities, and Group Homes. MedRight improves patient safety, reduces medication errors, and is fully HIPAA compliant. Years of product enhancements and new features based on actual community use have resulted in a powerful, fully integrated software suite that users love. MedRight has it all to manage any senior living community, including the ability to work without a network connection in case the internet is down. Modules include marketing (CRM), e-prescribing, inventory, pharmacy integration, care plans, assessments, e-Narcotic logs, ADLs, billing, and resident and staff management. Let MedRight reduce your risk, improve your bottom line, and streamline your operations, while you spend more time with your residents! 22 Ratings Visit Website Modento Our cloud-based, user-friendly patient communication and engagement platform is a truly all-in-one solution to the everyday needs of your dental practice. Our HIPAA-compliant dashboard offers best-in-class digital forms and consents, two-way patient communication, intraoffice communication, automated appointment reminders/confirmations/reviews/recalls, a customized app-based loyalty program, and much more! Modento seamlessly layers on top of your Practice Management System to improve your daily efficiency and save your staff hours of time scanning documents and making phone calls. Modento is helping offices across the country improve their case acceptance, acquire and retain more patients, and increase their profitability. Visit our website to schedule your free demo today and see how Modento can make your life easier. 558 Ratings Visit Website FrameworkLTC From order intake through delivery, the FrameworkLTC and the SoftWriters suite of fully integrated and scalable solutions automates manual tasks so Long-Term Care (LTC) pharmacies can focus on what matters most: improving patient lives. Expand your business footprint while maximizing margin by replacing manual tasks with powerful automation. Strengthen partner relationships by delivering services designed to meet each facility’s unique needs. Provide concierge-level service by catering to the needs of every unique facility, wing and patient with our facility-centric software. Enable facilities to check their drug prices, print bills, check on order statuses and process returns in accordance to your pre-defined rules. Help your facilities by supplying reports relevant for daily operations and surveys. Don’t touch refill and reorder prescriptions until they hit the production floor by automating order input for refills and reorders. 48 Ratings Visit Website Medsender HIPAA compliant secure faxing built exclusively for healthcare. Medsender integrates with dozens of top EMR / EHR systems and provides everything you need out of the box to view, sign, edit, and upload documents to your EMR system. Medsender's optional automation feature can also automatically label incoming faxes and upload them to the corresponding patients' chart in your EMR, saving several hours of manual work each day. You can keep your existing fax numbers and / or get new fax numbers from Medsender. Free trial available, no contracts and no commitments. Medsender integrates instantly with your EMR so your patient records and documents are always up-to-date. 28 Ratings Visit Website CredentialStream Finally, a single solution to affirm and continuously assess medical provider competency. Ensure excellence in care by offering the industry-leading software for enrolling, onboarding and privileging to continuously evaluate your providers. CredentialStream® incorporates patented technology that provides everything necessary for requesting, gathering, and validating information about a provider, all to establish a reliable Source of Truth for downstream processes. With a modern platform that is continuously updated, along with best-practice content libraries and industry-leading data sets, CredentialStream stands out as the most comprehensive provider lifecycle management solution available. Say goodbye to the headaches, hassles and manual processes that slow you down. Say hello to a modern, continuously updated platform, best-practice content, and industry-leading data that all works together to get your providers where they need to be— seeing patients. 190 Ratings Visit Website Service Center Service Center by Office Ally is a trusted Revenue Cycle Management and patient payments platform used by more than 80,000 healthcare providers and health services organizations, which process more than 950 million transactions annually. Service Center is a cost-effective solution enabling providers to control their revenue cycle. With a user-friendly interface, Service Center helps providers check and verify patients’ eligibility and benefits, submit, correct, and check the status of their claims online, and receive remittance advice. Accepting standard ANSI formats, data entry and pipe-delimited formats, Service Center helps streamline administrative tasks and create more efficient workflows for providers. 123 Ratings Visit Website
About PatientSource is an NHS-approved, cutting-edge electronic patient record. The affordable, low-risk solution integrates with any existing IT system and provides vital accountability on the frontline of care. Our safe, secure and simple system is designed by clinicians, for clinicians resulting in a system that is easy to use and results in improved patient safety and experience. Many clinicians cannot function as they’d wish to, not having the patient data to hand at the bedside. Most of today’s valuable medical data remain hidden in isolated databases, incompatible systems and proprietary software. PatientSource came into existence because of a real situation where patient care was compromised. PatientSource has a commitment to improve patient care and we believe technology has the power to greatly enhance clinical practice, but only when that technology is designed by doctors and nurses themselves.	About If you could reimagine care, what would you do to improve the experience for patients, improve the workplace for clinicians, and create a sustainable future for your organization? Healthcare needs transformation. Begin with InterSystems TrakCare. Transforming Care The TrakCare unified healthcare information system is for organizations that want to make a difference in care by transforming care delivery and the patient experience. It is for organizations that are serious about digital transformation. TrakCare provides clinical, administrative, and financial information as a single source of truth for each patient in one electronic patient record. Built-in integration technology keeps it up to date with data from across your organization. Easier access to the information that matters. TrakCare’s clear presentation of clinically relevant information, powerful clinical decision-support capabilities, and insightful analytics and reporting enable its users to make informed decisions.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Cloud-based EPR solution designed for clinicians	Audience Health organizations looking for a clinical administration tool that can overlook a particular patient in a complete manner providing accurate data leading to advanced decision making on the patient's life
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.2 / 5 design 1.2 / 5 support 1.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros 1. Compare with local software, it makes me feel that our local programmers are very smart. 2. When CEO select this program, we have more power to bargain because this program reduce CEO popularity. 3. We have more power to criticize CEO. 4. When everyone makes mistakes, he/she can accuse this program. It can be helpful to see when shared patients are seeing those Colleagues who have been forced to use this awful system. ---drug interacton alert during prescribing process is generally helpful though some of which are unnecessary as they are practically unimportant. ---'' Best plan & Check-price " feature during prescribing helps manage the healthcare cost within health insurance limit. Two years after adoption within the hospital in which I work, I have yet to find a merit, or feature, that would justify the purchase of this software. The only facilitation I have found is in the access to direct prescribing via TrakCare on the Lazio region website. The rest leaves absolutely to be desired (see later). Cons 1. Ultra-complicated 2. Too many process for ordinary performing. 3. Fatigue of alert notification. 4. Difficult to review every part of past history. Very time consuming convoluted and inefficient not to mention stress inducing. It takes a very long time to click through the system to do ridiculously pointless things like let the system know your patient has arrived. NHS has long since got rid of the friendly supportive people who used to greet your patients so you have to let yourself know just to satisfy the system. It takes many many clicks to then make a further appointment. Basically I operate with a paper diary and text my patients confirmation and spend a few hours a week clicking h away at this awful wasteful stupid system just to keep the overpaid managers and silly politicians happy. Previously that personal time I’d spend reading research to do my job better. It is stuff like this that is driving Clinicians out the NHS into private practise where you can work unfettered by stupid computers for the sake of computers. ---dreadfully poor user interface, poor layouts, unintuitive navigation, inconsistent interactive pattern. These cause lengthy charting process and mistakes. It is bewildering and frustrating to work with and leads to user burnout. It definitely worsens work efficiency. ---the considerable complexity of prescribing process makes it difficult to manage prescription and leads to billing errors and prescription errors. ---too many needless pop-ups and check-boxes which are of no use and they are completely waste of time. --- lots of nonstandard custom icons that unclearly communicate their meanings. ---the basically essential patient information such as body weight, body mass index & age is not shown on some required screens A hospital management software, which doctors and nurses have to access on a daily basis, several times a day, in order to enter data and find patient data, should meet only one need: speed and immediacy, features that are absolutely absent in trakcare. Let us see in detail what the most important deficiencies are: Let's start with the user interface, crude, ridiculous, unreadable. We are talking about a web application that still uses solutions such as frames, with tiny fonts, links to the different use pages that seem to be placed randomly on the top of the interface. If you search for something in trakcare, you simply either can't find it or you waste minutes, which then become hours, precious, unnecessarily wasting your time at the expense of patient care. You really don't understand where the software wants to take you if you're looking for some information, simply because it doesn't work for you, but against you. The usage is so convoluted and devoid of logic that operator error is just around the corner. Suggested by JCI among the software with compatible features for the accreditation process of the hospital facility where I work, it simply displaces the problem of data consistency by working on redundancy, the exhausting repetition of operations to be performed by the user, leading to error with the effect of becoming legal evidence to be used against the operator himself in the event of legal controversy. The findability of information within trakcare is simply a distant mirage. What you enter is permanently lost when months or years later you try to find it again, unless you remember exactly the time you imputed the data. Prescribing a therapy for a patient is an incitement to suicide: no wizard, no treatment template, simply every time you have to start from scratch to enter medications, supportive therapies, dosage and this for each patient. In Italy after the attempt to insert it in a public hospital even there was a series of strikes and union initiatives to try to remove it, as the time for patient care had lengthened considerably. Finally the customer is simply absent: any attempt to correct some bugs, or to improve the speed of the software have been neglected by the vendors.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information PatientSource Founded: 2010 United Kingdom www.patientsource.co.uk/solutions/	Company Information InterSystems Founded: 1978 United States www.intersystems.com/trakcare/
Alternatives Oracle Health EHR Oracle	Alternatives ChartSynergy Novadge
VitalHub	Persivia CareTrak Persivia
Oracle Health Remote Patient Monitoring Oracle	Miya Precision Alcidion
Benchmark EHR Benchmark Solutions	WinMed EHR WinMed
TrakCare InterSystems View All	Chart Synergy EHR Chart Synergy View All
Categories Electronic Medical Records (EMR) Supported	Categories Clinical Decision Support Supported Electronic Medical Records (EMR) Supported Patient Experience Supported
Electronic Medical Records (EMR) Features Appointment Management Supported Charting Supported Compliance Tracking Supported E-Prescribing Supported E/M Coding Supported Handwriting Recognition Not Supported HIPAA Compliant Supported Integrated Telehealth Not Supported Meaningful Use Certified Not Supported MIPS Certified Not Supported ONC-ATCB Certified Not Supported Patient Portal Supported Self Service Portal Supported Voice Recognition Not Supported	Electronic Medical Records (EMR) Features Appointment Management Supported Charting Supported Compliance Tracking Supported E-Prescribing Supported E/M Coding Not Supported Handwriting Recognition Supported HIPAA Compliant Supported Integrated Telehealth Not Supported Meaningful Use Certified Not Supported MIPS Certified Not Supported ONC-ATCB Certified Supported Patient Portal Supported Self Service Portal Supported Voice Recognition Not Supported
Integrations Posos Not Supported ScribeHealth Not Supported	Integrations Posos Supported ScribeHealth Supported View All 2 Integrations
Claim PatientSource and update features and information Claim PatientSource and update features and information	Claim TrakCare and update features and information Claim TrakCare and update features and information