PatientPay vs. eClinicalWorks Comparison


PatientPay	eClinicalWorks	+	+
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Our fully-integrated, ONC-certified suite of medical software—like Clinical EHRs, Practice Management, Medical Billing and RCM, E-Prescribing, Practice Scheduling, Patient Portal, and more—optimizes clinical outcomes and RCM for your practice. Used by tens of thousands of medical professionals—from large physician practices to medical billing companies—to drive growth, streamline business operations, and improve patient care across all 50 U.S. states. Our unified “Full Suite” system employs a secure, central database so your data passes through every product in real-time from anywhere, and more than 135 million prescriptions have been transmitted and over $10 billion in claims have been processed using RXNT. 552 Ratings Visit Website DoctorConnect DoctorConnect delivers industry-leading patient engagement and automation tools that help healthcare providers improve efficiency, reduce no-shows, and enhance patient satisfaction. With over 32 years of experience, we support thousands of doctors, clinics, and hospitals nationwide. Our platform integrates with hundreds of EMR and PM systems to simplify communication and daily operations. Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience. 84 Ratings Visit Website AdvancedMD AdvancedMD is a comprehensive cloud-based medical office management software designed to streamline operations for private healthcare practices. It combines practice management, EHR, and patient engagement tools into a unified platform. The AI Clinical Assistant powers ambient listening, auto-transcription, and chart action items to eliminate documentation burden. AI-generated pre-visit summaries, insurance card capture, and AI Narrative Insights automate clinical, financial, and administrative workflows. AdvancedMD enables providers to focus on patient care by minimizing repetitive tasks. The platform supports revenue cycle management via a multi-clearinghouse model — including Waystar — improving billing accuracy and cash flow. Password Breach Detection and secure AWS cloud hosting keep practice data protected and accessible from any device, anywhere. It delivers an integrated, intelligent solution that enhances productivity, patient outcomes, and practice performance. 2 Ratings Visit Website Medsender HIPAA compliant secure faxing built exclusively for healthcare. Medsender integrates with dozens of top EMR / EHR systems and provides everything you need out of the box to view, sign, edit, and upload documents to your EMR system. Medsender's optional automation feature can also automatically label incoming faxes and upload them to the corresponding patients' chart in your EMR, saving several hours of manual work each day. You can keep your existing fax numbers and / or get new fax numbers from Medsender. Free trial available, no contracts and no commitments. Medsender integrates instantly with your EMR so your patient records and documents are always up-to-date. 28 Ratings Visit Website Modento Our cloud-based, user-friendly patient communication and engagement platform is a truly all-in-one solution to the everyday needs of your dental practice. 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Expand your business footprint while maximizing margin by replacing manual tasks with powerful automation. Strengthen partner relationships by delivering services designed to meet each facility’s unique needs. Provide concierge-level service by catering to the needs of every unique facility, wing and patient with our facility-centric software. Enable facilities to check their drug prices, print bills, check on order statuses and process returns in accordance to your pre-defined rules. Help your facilities by supplying reports relevant for daily operations and surveys. Don’t touch refill and reorder prescriptions until they hit the production floor by automating order input for refills and reorders. 48 Ratings Visit Website Elation Health Elation Health is the leading technology platform for primary care, providing clinical-first solutions since 2010. Our award-winning EHR and billing platform supports 32,000 clinicians in delivering personalized care to over 16 million patients, helping providers rediscover the joy in medicine. Elation’s tools center on supporting primary care practices with tailored capabilities and workflows that streamline the complexities of longitudinal care, facilitate alignment with value-based care, and maximize revenue for each practice. Elation Health provides a comprehensive platform for primary care practices, including a clinical-first EHR for streamlined care workflows, integrated billing software to optimize revenue cycle management, and AI-powered tools that reduce documentation time by up to 2 hours daily, streamlining clinical encounters. Together, these solutions enhance efficiency, support personalized patient care, and empower independent practices to thrive. 88 Ratings Visit Website Valant Behavioral Health EHR Provide exceptional, data-driven care from anywhere with Valant, the all-in-one EHR and practice management software designed exclusively for behavioral health practices of all sizes. - Focus the efforts of your entire workflow in one system built for individual psychotherapy, medication management, group counseling and more, whether delivered in person or virtually. - Speed your documentation process with 100+ clinical templates for evidence-based and specialized therapies, such as DBT, CBT, MFT, TMS, and weight and eating disorders. - Track your progress with 100+ comprehensive reports on patient retention, compliance, productivity, and financial performance. 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About PatientPay offers a comprehensive, flexible, and secure billing and payment technology designed to enhance revenue cycle management for healthcare providers. By integrating seamlessly with existing practice management or health information systems, PatientPay streamlines payment processes, reducing administrative burdens and accelerating cash flow. It supports multiple payment methods, including credit cards, HSA/FSA, eCheck/ACH, and digital wallets like Apple Pay, Venmo, PayPal, and Google Pay, catering to diverse patient preferences. Notably, PatientPay's HIPAA and TCPA-compliant solution enables effective patient communication through preferred channels, such as text and email, leading to higher engagement and satisfaction. PatientPay's advanced dunning engine ensures timely and appropriate patient interactions, resulting in faster payments, averaging less than 14 days compared to the industry standard of 45 to 60 days.	About Patient medical record retrieval is just a search away. The PRISMA health information search engine is here to bring together medical records from primary care providers, specialists, clinics, urgent care centers, and hospitals to create a searchable, timeline view of a patient’s health history. Our Customer Success Stories illustrate real-world applications of our healthcare IT. See how eClinicalWorks customers are achieving value-based care and improving healthcare. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Healthcare providers and organizations seeking a solution to enhance patient payment collections, reduce administrative costs, and improve patient satisfaction	Audience Healthcare providers
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $499.00/month/user Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 2.5 / 5 ease 3.5 / 5 features 4.0 / 5 design 4.0 / 5 support 2.5 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information PatientPay Founded: 2008 United States www.patientpay.com	Company Information eClinicalWorks Founded: 1999 United States www.eclinicalworks.com
Alternatives Inovalon Patient Payment Management Inovalon	Alternatives RXNT
ClearGage	Elation Health
DENmaar Guardian DENmaar	Service Center Office Ally
OpenPM OpenPractice	Foothold Foothold Technology
Revascent View All	Epion Health View All
Categories Revenue Cycle Management	Categories Clinic Management Clinical Documentation Electronic Medical Records (EMR) Healthcare ERP Medical Billing Medical Practice Management Medical Scheduling Revenue Cycle Management Telemedicine Value-Based Care Wound Care
	Revenue Cycle Management Features Accounts Receivable Claims Management Collections Management EHR/EMR Integration For Healthcare ICD-10 Compliance Insurance Verification Medical Billing Patient Portal Patient Registration Patient Scheduling Payment Processing Show More Features Electronic Medical Records (EMR) Features Appointment Management Charting Compliance Tracking E-Prescribing E/M Coding Handwriting Recognition HIPAA Compliant Integrated Telehealth Meaningful Use Certified MIPS Certified ONC-ATCB Certified Patient Portal Self Service Portal Voice Recognition
Integrations Flip AGS AI Platform Adonis CERTIFY Health CGM LABDAQ Calvient CareBridge CrelioHealth Dentina.Ai Elaborate FlowHealth Google Pay Heidi Health Infinx Luma Health NetDirector PatientIQ PayPal Sevocity EHR Venmo Show More Integrations View All 5 Integrations	Integrations Flip AGS AI Platform Adonis CERTIFY Health CGM LABDAQ Calvient CareBridge CrelioHealth Dentina.Ai Elaborate FlowHealth Google Pay Heidi Health Infinx Luma Health NetDirector PatientIQ PayPal Sevocity EHR Venmo Show More Integrations View All 69 Integrations
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