Snapstay

Snapstay

Snapstay OÜ
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About

Patel HMS is a cloud-based Hotel Management Software designed to simplify hotel operations for independent hotels, motels, resorts, inns, villas, guest houses, and vacation rentals. The platform helps hotel owners and staff manage reservations, front desk operations, housekeeping, guest check-in/check-out, room availability, rate management, employee management, reporting, and payment processing from a single dashboard. Patel HMS also offers OTA channel management, smart guest ID scanning, real-time reporting, multi-property management, and secure cloud access. With an easy-to-use interface and automation features, Patel HMS helps improve operational efficiency, reduce manual work, and enhance the guest experience.

About

Snapstay is a cloud-based hotel management platform for independent and boutique hotels. It combines reservation and room management, rate and availability controls, guest profiles, payment workflows, a direct booking engine, and distribution to connected booking channels. Teams can manage guest communications, review guest feedback, and monitor occupancy and property performance. Snapstay's AI assistant can answer operational questions and prepare changes to rates, offers, and availability for staff review before approval. Snapstay MCP connects external AI assistants to hotel data for one selected property through Streamable HTTP and OAuth. Its 12 tools cover bookings, guest profiles, rooms, room types, occupancy, performance metrics, property details, and reviews; guest-profile creation is the only write action, while the other tools read hotel data. The service supports lodging operators coordinating daily operations and online sales from one system.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotel Owners, Hotel Managers, Motel Owners, Resort Managers, Hospitality Businesses, Vacation Rental Operators, Independent Hotels

Audience

Independent hotels, boutique hotels, and small hotel groups.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

Contact for Pricing
Free Version Not Supported
Free Trial Supported

Pricing

$60/org/month
$60 per organization per month. The plan includes properties, rooms, and team members. No setup fee or booking commission; Stripe payment-processing fees are separate.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 3.5 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Its a Good big step towards growing hotels. it will Help maximize the revenue, increases occupancy rates, streamlines daily operations and improves operational efficiency.
  • Definitely a reliable solution for growing hotels. Helps maximize revenue, increases occupancy rates, streamlines daily operations, improves operational efficiency and more.

Cons

  • Initial learning curve for advanced features. New users will need to get train to use all the features provided in the product properly.
  • Initial learning curve for advanced features. New users may need training to use all features effectively.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Patel HMS
Founded: 2020
United States
www.patelhms.com

Company Information

Snapstay OÜ
Founded: 2025
Estonia
snapstay.ai

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Categories

Hotel Management Supported

Categories

Hotel Management Supported

Integrations

Model Context Protocol (MCP) Not Supported
Stripe Not Supported

Integrations

Model Context Protocol (MCP) Supported
Stripe Supported
Claim Patel HMS and update features and information
Claim Patel HMS and update features and information
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