TRAY

TRAY

Vendsy
+
+

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About

Parafait is a comprehensive Family Entertainment Center (FEC) management solution from Semnox, the global leader in technology systems for the leisure and amusement industry. It offers a fully integrated, cashless, and automated platform for managing arcades, theme parks, waterparks, play zones, trampoline parks, and other attractions. The system includes tools for ticketing, POS operations, RFID-based access, loyalty programs, reporting, and maintenance management—all within one unified interface. Parafait enables entertainment operators to streamline daily operations, improve revenue control, and enhance guest experiences with secure, contactless solutions. Designed for scalability, it supports single-site operators as well as large multi-location enterprises. With global offices across India, the U.S., the U.K., the UAE, China, and LATAM, Semnox ensures seamless implementation, training, and 24/7 support for its Parafait clients.

About

TRAY is a cloud-based software platform that enables service on-demand for merchants in the Family Entertainment, Amusement and Restaurant industries. The product suite includes point of sale, self-order kiosks, online ordering, electronic waivers, a mobile app and party booking and reservations. TRAY extends its functionality with integration options that provide automated email marketing, inventory, cashless gaming cards and third-party online ordering. Additionally, TRAY’s kiosks can be integrated with many leading point of sale systems, allowing merchants to enable self-service without having to replace their existing technology infrastructure. Because TRAY’s platform was designed with self-service in mind, kiosks feature an intuitive and attractive image-driven interface. Customization options allow the kiosks to be an extension of the merchant’s brand from start to checkout. The scalable platform is suitable for a single-location operator as well as larger enterprises.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Theme parks, adventure parks, water parks, family entertainment centers (FECs)/arcades, food courts/restaurants, health clubs and gyms

Audience

Fast casual restaurants

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$89 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • About nothing - their customer facing UI experience for kiosk ordering was OK - if it worked. They integrated with MarketMan but even that didn't work properly.

Cons

  • Everything - this is literally the worst ran business I have ever experienced. Tech support is terrible, sales team is terrible and the product itself is buggier than a car windshield that has never been washed.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Parafait
Founded: 2008
United States
parafait.com

Company Information

Vendsy
Founded: 2013
United States
tray.com

Alternatives

Alternatives

Elo

Elo

Elo Touch Solutions
Tixera

Tixera

Semnox Solutions

Categories

Categories

Point of Sale Features

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
eCommerce Integration
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management

Kiosk Features

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Restaurant POS Features

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Integrations

Agilysys Golf
Agilysys Spa
Agilysys Stay
MarketMan
Olo
Popconvert
RASI
Tyro EFTPOS

Integrations

Agilysys Golf
Agilysys Spa
Agilysys Stay
MarketMan
Olo
Popconvert
RASI
Tyro EFTPOS
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