PlayOps

PlayOps

Synopse Technologies
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About

Parafait is a comprehensive Family Entertainment Center (FEC) management solution from Semnox, the global leader in technology systems for the leisure and amusement industry. It offers a fully integrated, cashless, and automated platform for managing arcades, theme parks, waterparks, play zones, trampoline parks, and other attractions. The system includes tools for ticketing, POS operations, RFID-based access, loyalty programs, reporting, and maintenance management—all within one unified interface. Parafait enables entertainment operators to streamline daily operations, improve revenue control, and enhance guest experiences with secure, contactless solutions. Designed for scalability, it supports single-site operators as well as large multi-location enterprises. With global offices across India, the U.S., the U.K., the UAE, China, and LATAM, Semnox ensures seamless implementation, training, and 24/7 support for its Parafait clients.

About

PlayOps is web-based management software for indoor play centers and soft play venues. It gives operators a live floor view with per-child timers, admissions, session extensions, add-on tabs, memberships, prepaid passes, birthday-party bookings, digital waivers, QR check-in, and checkout records. Staff can track wristband assignments, send parent updates through WhatsApp, display time remaining on a TV or tablet, and review sales by revenue stream and payment method. Reports can be exported as CSV. PlayOps is designed for owner-run venues and works in a browser on counter tablets, phones, and PCs.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Theme parks, adventure parks, water parks, family entertainment centers (FECs)/arcades, food courts/restaurants, health clubs and gyms

Audience

Owner-operated indoor play centers, indoor playgrounds, and soft play venues, typically serving 15–40 children at peak

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$49/month
Starter costs $49 month to month or $490 per year. Growth costs $69 month to month or $690 per year. Custom plans for chains and specialized setups are quoted individually. New centers receive one month of the Growth plan free without a payment card. There is no setup fee, and subscriptions can be canceled at any time.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Parafait
Founded: 2008
United States
parafait.com

Company Information

Synopse Technologies
Founded: 2026
India
getplayops.com

Alternatives

Alternatives

FocusPoint360

FocusPoint360

KMIT Solutions
Tixera

Tixera

Semnox Solutions
FuseMetrix

FuseMetrix

FuseMetrix Group
CenterEdge Advantage

CenterEdge Advantage

CenterEdge Software

Categories

Amusement Park Supported
Point of Sale Supported
RFID Supported

Categories

Amusement Park Supported

Integrations

Tyro EFTPOS Supported
WhatsApp Not Supported

Integrations

Tyro EFTPOS Not Supported
WhatsApp Supported
Claim Parafait and update features and information
Claim Parafait and update features and information
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Claim PlayOps and update features and information