Paradiso AI Roleplay

Paradiso AI Roleplay

Paradiso Solutions
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About

Paradiso AI Roleplay is a web-based training simulation platform for organizations that want employees to practice workplace conversations before handling them in live settings. Learning and development teams can build role-specific scenarios for sales, customer support, onboarding, leadership, and healthcare, then let learners practice interactive conversations with AI personas. After each session, the product provides feedback and scoring, while managers can review performance data to identify coaching needs. The platform is available as a standalone service or as a native capability in Paradiso LMS; delivery to other learning systems can use SCORM or LTI. Paradiso describes support for more than 25 languages and positions the product for teams seeking repeatable, scenario-based skill practice.

About

ReflexAI provides a suite of AI-powered tools for contact centers, crisis hotlines, customer service, and support teams to dramatically improve training, quality assurance, and performance at scale. The core modules are Prepare, which delivers hyper-realistic, dynamic role-play simulations (via text or voice) so agents can practice handling complex, sensitive, or high-stakes conversations (from customer service to crisis intervention) in a safe, risk-free environment, and Assure, which automates quality assurance by analyzing 100% of live voice or chat interactions and generating unbiased, consistent feedback and performance metrics across agents and conversations. With Prepare, organizations can configure custom simulation scenarios and scoring criteria in minutes using ReflexAI Studio, no coding or developer support needed, enabling new hires or existing staff to build empathy, communication skills, compliance, and confidence before they handle real interactions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Paradiso AI Roleplay is used by L&D teams, HR professionals, managers, sales teams, customer support teams, and enterprises to deliver AI-powered simulations, practice real-world conversations, build skills, and improve employee performance.

Audience

Contact center managers, crisis response teams, and customer support leaders interested in a tool to train and evaluate staff on high-stakes conversations, ensure consistent quality across all interactions, and scale training and QA without manual review bottlenecks

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

A free trial is available. Enterprise pricing is provided on request.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Paradiso Solutions
Founded: 2011
United States
www.paradisosolutions.com

Company Information

ReflexAI
Founded: 2022
United States
www.reflexai.com

Alternatives

No Alternatives

Alternatives

TeamXP

TeamXP

Conducttr

Categories

Sales Training Supported
Training Supported

Categories

Sales Training Supported
Training Supported

Integrations

Paradiso LMS Supported

Integrations

Paradiso LMS Not Supported
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