PBSA POS

PBSA POS

PBSA
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About

PBSA POS is a modular point of sale (POS) system that gives businesses the tools they need to grow. It's designed for specific industries and has been developed through working with clients for over 15 years.

About

eHopper is a complete cloud-based Point of Sale (POS) system ideal for small to medium size businesses. eHopper POS is available on Android tablets 4.4+, iPad, Windows PCs, and the Poynt terminal, eHopper is quick, efficient, and intuitive to use. It offers a slew of features designed to simplify small business operations, including Loyalty, integrated online ordering, order management, order tracking, customer management, POS payments, split payments, inventory management, employee management, and much more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Australian retail businesses that need a POS system

Audience

Ideal for small to medium sized retail and hospitality businesses, such as quick service restaurants, coffee shops, bakeries, cafes, bars, liquor shops, food trucks, ice-cream shops, vape shops, any small retail shops or pop-up kiosks.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

Essential Package: $0.00
Freedom Package: $39.99 per month, per register
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 4.6 / 5
features 4.4 / 5
design 4.2 / 5
support 4.2 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Offers the most software/product features of its kind and specific to a bulk food specific store Very easy to use Very good sales, technical and support teams from the PBSA company to ensure you are getting the most out of the product
  • We love how it streamlined our business, the ability to see reports live, graphs, pie charts, top selling products, sales per hour, discount reports, it really gives you a snapshot of your business in the palm of your hand. Being a butchery and burger bar, we struggled to find a system that done both weights and scales and also docket printing for the kitchen, and in a font to be able to read. Everywhere we turned the only option we could find was to be using two different systems, one for the butchery and one for the burger bar, this wasn't something we wanted to do, and then we come across PBSA!
  • Returning to my company office after 3 months away with my family, no significant issues or problems and the systems in place have run perfectly. My company Malone's Butchery have used PBSA for over 10 years now, with 3 sites across 2 states, I need to be able to operate, monitor and control what happens from my laptop, and my managers need to have accurate information to make good decisions. PBSA has delivered this and more, integration with MYOB is priceless, we went from bank reconsolidation months behind to weekly, and month end finished days after EOM. If you need a recommendation regarding how to grow your business, streamline management or just free up time to get a better balance, put in the effort to set up PBSA in your business, it takes time to get it right, but once you're all set up, the rewards begin to stack up.
  • 10 yrs. ago, we started our retail business and we wanted to work with likeminded people, who understood our business. 10 yrs. and 45 team members later we are not that small, but our PBSA system has been able to keep up with our demands and more importantly be easy for our team to use. We also established our Online component about 5 years ago and the implementation was very efficient and once again very user friendly.
  • Exportable reports are good and modern looking interface, desirable functionality and looks really good on first look.

Cons

  • The lack of DIY resources to further troubleshoot any issues which results in a call to the POS company (I can’t fault the support team, it’s just that it is expensive way to do it when it could easily be provided in more detailed troubleshooting guides)
  • I didn't like how long it took me to convince my hubby to make the change from our outdated software that didn't have the ability to support our two different business models under the one roof, the thing holding him back was simply change.
  • Can't train my team fast enough to keep up with all the new features!
  • We have never had any reason to complain or be disappointed with our decision to go with PBSA. In fact, we recommend them to other people in our industry when we are asked what we use to support our business.
  • This is dated software. Built in house they claimed they'd be able to code solutions to any 'unlikely' problems we had, the reality is that core functionality feels unfinished. DOES NOT INTEGRATE WITH XERO. It will send journal reports, but will not allow you to use the efficient functionally of Xero for reconciliations, so it completely dumbs down the use of XERO. Support is expensive and terrible. There really only appears to be one guy who truly understand the software. Support is super expensive and when they can't provide answers to four of five issues it's an expensive waste of time. Months in and core functionality has not been resolved. Support turnaround is excruciatingly slow and no concern for the commercial consequences of their shortcomings. Many of the key functionality we have issues with we are being told that it is a bug at there end, but it's still costing us countless hours hundreds of dollars to tell them about it! Very little in the way of written instructions. Sections where you should just be able to read and apply require going to paid support for ineffective explanations.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

PBSA
Australia
pbsapos.com.au

Company Information

eHopper
Founded: 2015
United States
www.ehopper.com

Alternatives

Alternatives

IT Retail POS

IT Retail POS

IT Retail
Loyverse POS

Loyverse POS

Loyverse
ShopKeep

ShopKeep

Lightspeed

Categories

Categories

Point of Sale Features

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
eCommerce Integration
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management

Point of Sale Features

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
eCommerce Integration
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management

Restaurant POS Features

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Bar POS Features

Cash Drawer Management
Employee Management
Gift Card Management
Inventory Control
Loyalty Program
Separate Checks
Split Checks
Tips Management

Customer Loyalty Features

Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Inventory Management Features

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Restaurant Management Features

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Retail Management Features

Commission Management
CRM
eCommerce
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management

Integrations

Google Analytics
Google Calendar
Mailchimp
PayPal
QuickBooks Online
QuickBooks Online Advanced
Tyro EFTPOS
WooCommerce

Integrations

Google Analytics
Google Calendar
Mailchimp
PayPal
QuickBooks Online
QuickBooks Online Advanced
Tyro EFTPOS
WooCommerce
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