PBSA POS

PBSA POS

PBSA
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About

PBSA POS is a modular point of sale (POS) system that gives businesses the tools they need to grow. It's designed for specific industries and has been developed through working with clients for over 15 years.

About

POWR POS is a cloud-based point-of-sale platform for restaurants, retailers, and multi-location businesses. It brings together checkout, payment processing, inventory, online ordering, delivery, loyalty, gift cards, employee management, reporting, and AI-powered tools in one system. The platform supports restaurant-specific workflows such as tables, tabs, kitchen routing, tipping, self-ordering kiosks, and mobile ordering as well as retail functions including barcode scanning, purchasing, product variants, and stock management. POWR POS is processor agnostic and supports payment methods including EMV chip cards, contactless payments, Apple Pay, Google Pay, gift cards, and split payments. Businesses can also use branded online storefronts for pickup, delivery, shipping, coupons, loyalty rewards, and synchronized inventory.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Audience

Australian retail businesses that need a POS system

Audience

Restaurant Business Owners, Retailers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.6 / 5
features 4.4 / 5
design 4.2 / 5
support 4.2 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Offers the most software/product features of its kind and specific to a bulk food specific store Very easy to use Very good sales, technical and support teams from the PBSA company to ensure you are getting the most out of the product
  • We love how it streamlined our business, the ability to see reports live, graphs, pie charts, top selling products, sales per hour, discount reports, it really gives you a snapshot of your business in the palm of your hand. Being a butchery and burger bar, we struggled to find a system that done both weights and scales and also docket printing for the kitchen, and in a font to be able to read. Everywhere we turned the only option we could find was to be using two different systems, one for the butchery and one for the burger bar, this wasn't something we wanted to do, and then we come across PBSA!
  • Returning to my company office after 3 months away with my family, no significant issues or problems and the systems in place have run perfectly. My company Malone's Butchery have used PBSA for over 10 years now, with 3 sites across 2 states, I need to be able to operate, monitor and control what happens from my laptop, and my managers need to have accurate information to make good decisions. PBSA has delivered this and more, integration with MYOB is priceless, we went from bank reconsolidation months behind to weekly, and month end finished days after EOM. If you need a recommendation regarding how to grow your business, streamline management or just free up time to get a better balance, put in the effort to set up PBSA in your business, it takes time to get it right, but once you're all set up, the rewards begin to stack up.
  • 10 yrs. ago, we started our retail business and we wanted to work with likeminded people, who understood our business. 10 yrs. and 45 team members later we are not that small, but our PBSA system has been able to keep up with our demands and more importantly be easy for our team to use. We also established our Online component about 5 years ago and the implementation was very efficient and once again very user friendly.
  • Exportable reports are good and modern looking interface, desirable functionality and looks really good on first look.

Cons

  • The lack of DIY resources to further troubleshoot any issues which results in a call to the POS company (I can’t fault the support team, it’s just that it is expensive way to do it when it could easily be provided in more detailed troubleshooting guides)
  • I didn't like how long it took me to convince my hubby to make the change from our outdated software that didn't have the ability to support our two different business models under the one roof, the thing holding him back was simply change.
  • Can't train my team fast enough to keep up with all the new features!
  • We have never had any reason to complain or be disappointed with our decision to go with PBSA. In fact, we recommend them to other people in our industry when we are asked what we use to support our business.
  • This is dated software. Built in house they claimed they'd be able to code solutions to any 'unlikely' problems we had, the reality is that core functionality feels unfinished. DOES NOT INTEGRATE WITH XERO. It will send journal reports, but will not allow you to use the efficient functionally of Xero for reconciliations, so it completely dumbs down the use of XERO. Support is expensive and terrible. There really only appears to be one guy who truly understand the software. Support is super expensive and when they can't provide answers to four of five issues it's an expensive waste of time. Months in and core functionality has not been resolved. Support turnaround is excruciatingly slow and no concern for the commercial consequences of their shortcomings. Many of the key functionality we have issues with we are being told that it is a bug at there end, but it's still costing us countless hours hundreds of dollars to tell them about it! Very little in the way of written instructions. Sections where you should just be able to read and apply require going to paid support for ineffective explanations.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

PBSA
Australia
pbsapos.com.au

Company Information

POWR POS
Founded: 2023
United States
powrpos.com

Alternatives

Alternatives

ShopKeep

ShopKeep

Lightspeed
Toast POS

Toast POS

Toast, Inc.

Categories

Point of Sale Supported
Restaurant POS Supported
Retail POS Systems Supported

Categories

Point of Sale Supported
Restaurant POS Supported
Retail POS Systems Supported

Point of Sale Features

Barcode Scanning Not Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Not Supported
Discount Management Not Supported
eCommerce Integration Not Supported
Electronic Signature Supported
Gift Card Management Not Supported
Loyalty Program Not Supported
Multi-Location Supported
Restaurant POS Not Supported
Retail POS Supported
Returns Management Supported

Integrations

Tyro EFTPOS Supported
WooCommerce Supported

Integrations

Tyro EFTPOS Not Supported
WooCommerce Not Supported
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