PBSA POS

PBSA POS

PBSA
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About

PBSA POS is a modular point of sale (POS) system that gives businesses the tools they need to grow. It's designed for specific industries and has been developed through working with clients for over 15 years.

About

The developers of the POSPoint Systems started out in hospitality and operated pizza shops and restaurants for over 25 years. During this time we never found a POS System that met all our needs. The current POS Systems available with the features we needed would have cost a small fortune which is very hard to justify, especially for small businesses and franchise outlets. Our POS System for Restaurants is one of the best on the market. It is completely customizable to suit your business's needs and provides options for scalability to grow as your business grows. The POSPoint System is ideal for cafes, and coffee shops. The functionality includes a variety of options and can be set up with specific features that other systems don’t offer. Designed specifically for bars and clubs you can manage your stock efficiently. Speed up the transaction process and more. With it’s user-friendly interface, its quick to train new staff.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Australian retail businesses that need a POS system

Audience

Restaurant businesses in search of a solution to manage their operations, customers and processes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 4.6 / 5
features 4.4 / 5
design 4.2 / 5
support 4.2 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Offers the most software/product features of its kind and specific to a bulk food specific store Very easy to use Very good sales, technical and support teams from the PBSA company to ensure you are getting the most out of the product
  • We love how it streamlined our business, the ability to see reports live, graphs, pie charts, top selling products, sales per hour, discount reports, it really gives you a snapshot of your business in the palm of your hand. Being a butchery and burger bar, we struggled to find a system that done both weights and scales and also docket printing for the kitchen, and in a font to be able to read. Everywhere we turned the only option we could find was to be using two different systems, one for the butchery and one for the burger bar, this wasn't something we wanted to do, and then we come across PBSA!
  • Returning to my company office after 3 months away with my family, no significant issues or problems and the systems in place have run perfectly. My company Malone's Butchery have used PBSA for over 10 years now, with 3 sites across 2 states, I need to be able to operate, monitor and control what happens from my laptop, and my managers need to have accurate information to make good decisions. PBSA has delivered this and more, integration with MYOB is priceless, we went from bank reconsolidation months behind to weekly, and month end finished days after EOM. If you need a recommendation regarding how to grow your business, streamline management or just free up time to get a better balance, put in the effort to set up PBSA in your business, it takes time to get it right, but once you're all set up, the rewards begin to stack up.
  • 10 yrs. ago, we started our retail business and we wanted to work with likeminded people, who understood our business. 10 yrs. and 45 team members later we are not that small, but our PBSA system has been able to keep up with our demands and more importantly be easy for our team to use. We also established our Online component about 5 years ago and the implementation was very efficient and once again very user friendly.
  • Exportable reports are good and modern looking interface, desirable functionality and looks really good on first look.

Cons

  • The lack of DIY resources to further troubleshoot any issues which results in a call to the POS company (I can’t fault the support team, it’s just that it is expensive way to do it when it could easily be provided in more detailed troubleshooting guides)
  • I didn't like how long it took me to convince my hubby to make the change from our outdated software that didn't have the ability to support our two different business models under the one roof, the thing holding him back was simply change.
  • Can't train my team fast enough to keep up with all the new features!
  • We have never had any reason to complain or be disappointed with our decision to go with PBSA. In fact, we recommend them to other people in our industry when we are asked what we use to support our business.
  • This is dated software. Built in house they claimed they'd be able to code solutions to any 'unlikely' problems we had, the reality is that core functionality feels unfinished. DOES NOT INTEGRATE WITH XERO. It will send journal reports, but will not allow you to use the efficient functionally of Xero for reconciliations, so it completely dumbs down the use of XERO. Support is expensive and terrible. There really only appears to be one guy who truly understand the software. Support is super expensive and when they can't provide answers to four of five issues it's an expensive waste of time. Months in and core functionality has not been resolved. Support turnaround is excruciatingly slow and no concern for the commercial consequences of their shortcomings. Many of the key functionality we have issues with we are being told that it is a bug at there end, but it's still costing us countless hours hundreds of dollars to tell them about it! Very little in the way of written instructions. Sections where you should just be able to read and apply require going to paid support for ineffective explanations.

Pros & Cons from Real Users

Pros

  • Very Impress with features and support. Have used this software for over 4 Years and Highly recommend this Team. The POS software has so many great features and very clever alerts. We have these in all our 5 Premises. Well done to an Australian Company that knows what Hospitality means and knows how to Help.

Cons

  • The Pos terminal doesn't come with inbuilt wifi but they gave us a USB wifi.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

PBSA
Australia
pbsapos.com.au

Company Information

POSPoint
Australia
pospoint.com.au

Alternatives

Alternatives

IVEPOS

IVEPOS

Intuition Systems
ShopKeep

ShopKeep

Lightspeed
iOSoft Smart POS

iOSoft Smart POS

iOSoft Solutions
ShopKeep

ShopKeep

Lightspeed

Categories

Categories

Point of Sale Features

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
eCommerce Integration
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management

Integrations

Tyro EFTPOS
WooCommerce

Integrations

Tyro EFTPOS
WooCommerce
Claim PBSA POS and update features and information
Claim PBSA POS and update features and information
Claim POSPoint and update features and information
Claim POSPoint and update features and information