PBS DMS vs. ProResponse Comparison


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		Related Products Numa Dealerships don't lose customers because of price. They lose them because the phone rings and nobody answers, the customer calls three times for one status update, and the manager finds out about a problem when the survey comes back. Numa is the AI Operating System that fixes this where it breaks: in the daily work. Operator answers and routes every inbound call, so nothing goes dark. Status Updates reaches the customer before they have to call, so advisors stop drowning in callbacks. Voice AI books the appointment in the conversation, so the customer never waits. LiveCSI™ flags upset customers in real time, so managers step in before the CSI score takes the hit. Opportunities goes after declined services, open recalls, and equity moments while they're still warm. One inbox. One shared context. Your whole team working from the same system. Surveys tell you what happened last month. Numa is what happens today. 14 Ratings Visit Website KUKUI Kukui's All-in-One Success Platform is a robust integrated marketing software solution that helps businesses in the automotive repair industry to grow their brand and take it to the next level. Kukui offers tools for conversion rate optimization, POS integration, email marketing and retention as well as revenue tracking. 80 Ratings Visit Website Act! Act! Advantage is a full front-office CRM solution with all-new functionality that unites sales, marketing, and customer management in one intuitive, affordable platform to help you stay organized, attract new customers, and turn relationships into results. Act! Advantage includes Interactive Quotes and Payments, Website Chat, Accounting Integration, Appointment Scheduling, Project Management, Web Forms, Online Surveys, and more, broadening Act!'s footprint across your entire front office, and reducing your need for costly, third-party tools. Additionally, you can select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you. For 39 years, Act! has partnered with small and midsize businesses - listening, learning, and building alongside them and Act! Advantage is the culmination of nearly four decades of their feedback. Every feature is designed to reflect how today’s SMBs run their businesses. 555 Ratings Visit Website Pipedrive Pipedrive is a web-based sales CRM (customer relationship management) software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process to focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite sales tasks in one workspace. Unlock instant sales insights with Pipedrive’s visual sales pipeline and fine-tune your strategy with robust reporting features and a personalized AI Sales Assistant. Reach the right contacts at the right time with intelligent lead segmenting and activity reminders that tell you when to take action. When it’s time to seal the deal, compose instant, irresistible sales emails in just one click. With Pipedrive, winning has never been easier. 12,537 Ratings Visit Website Vehicle Acquisition Network (VAN) Vehicle Acquisition Network (VAN) is vehicle acquisition software that helps franchise and independent dealers buy used cars directly from private sellers in their market, beyond trade-ins and the auction lane. The platform pulls for-sale-by-owner listings from 25+ online marketplaces into one dashboard, with VIN decoding, market valuation, automated outreach, and seller conversation tracking. VAN works with vAuto, CARFAX, Experian AutoCheck, and most dealer CRMs, and runs inside VINCUE Buy Center Pro as VAN Mode. On VAN Accelerate™, it replies automatically to KBB ICO and AccuTrade leads. For dealers who want private-party inventory without hiring and managing a buyer themselves, VAN Managed Buyer™ provides a full-time buyer, hired and managed by VAN. Every plan includes an Acquisition Coach™. Founded in 2013, VAN serves dealers in the United States, Puerto Rico, and Canada. Plans start at $1,695 per month. To see VAN on your market, call 855-952-4949. 54 Ratings Visit Website Creatio Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, workflows, or scale. Built for midsize and large organizations, it combines best-in-class CRM across sales, marketing, and service with an AI-native, no-code engine that lets business teams automate workflows, deploy AI agents, and adapt processes without developer dependency. The platform includes Creatio Business Studio for building applications and AI agents using natural language and visual designers, and Creatio AI Studio — a dedicated environment for managing the full enterprise agent lifecycle, from building and deploying to governing and optimizing agents at scale. The AI CRM suite covers Marketing, Sales, and Service, each with embedded AI agents that handle routine tasks autonomously so teams can focus on higher-value work. Creatio's Unlimited Enterprise model removes per-seat, per-agent, and per-workflow pricing constraints entirely — the more your people and AI agents do together, the more value you get, without the cost scaling with it. The platform supports industry-specific deployments across 20+ verticals including financial services, manufacturing, high-tech, and public sector, backed by 700+ marketplace add-ons and a global network of 500+ partners. Recognized as a Leader and Strong Performer across multiple Gartner and Forrester reports, Creatio serves thousands of customers in 100+ countries. 589 Ratings Visit Website BidJS Bidlogix provide auction software to auction houses around the globe. We offer timed auction software, webcast auction software along with an optional invoicing management system. Our software is embedded on your site with fully customisable styling. Based in Brighton, UK Bidlogix started providing auction software in 2013. Our 2 in-house development teams are constantly evolving the product with in excess of 10 auctions per day being run using our software. Our software can cater for the largest of auctions, all in real-time and can support multiple languages. 37 Ratings Visit Website Roofr Roofr is the only CRM built exclusively for roofing contractors. Roofr brings your entire business into one place – so you can stop duct-taping together five different tools and start running a tighter operation. It's currently loved by tens of thousands of Roofrs across North America. Roofr handles the entire job lifecycle in one place. From the moment a lead comes in, contractors can manage contacts and follow-ups in the built-in CRM, order Roofr Measurement Reports, create a proposal, communicate with homeowners, and even order materials with our supplier integrations. You can also send invoices and collect payment in Roofr, too. 146 Ratings Visit Website ROLLER At ROLLER, we're passionate about empowering leisure and entertainment businesses to reach new heights of success. With a track record of serving 3,000+ customers across 30+ countries, including some of the most renowned names in the attractions industry, including SkyZone, We Rock the Spectrum, Altitude, American Dream, Uptown Jungle, Flip Out, Oxygen, Innoflate, and Jumpsquare, we understand the unique needs of playcenters, family entertainment centers, wake parks, water parks, trampoline parks, theme parks, amusement parks, indoor climbing facilities, children's museums, zoos, bowling centers, aquariums and more. ROLLER serves as the ultimate all-in-one venue management solution for attraction businesses, offering a comprehensive array of features that boost revenue and drive operational efficiencies like seamless ticketing, POS, membership management, and integrated waivers. 258 Ratings Visit Website D&B Connect Realize the true potential of your first-party data. D&B Connect is a customizable, self-service master data management solution built to scale. Eliminate data silos across the organization and bring all your data together using the D&B Connect family of products. Benchmark, cleanse, and enrich your data using our database of hundreds of millions of records. The result is an interconnected, single source of truth that empowers your teams to make more confident business decisions. Drive growth and reduce risk with data you can trust. With a clean, complete data foundation, your sales and marketing teams can align territories with a full view of account relationships. Reduce internal conflict and confusion over incomplete or bad data. Strengthen segmentation and targeting. Increase personalization and the quality/quantity of marketing-sourced leads. Improve accuracy of reporting and ROI analysis. 189 Ratings Visit Website
About We offer tailored solutions for individual dealerships, to auto groups of every size. Our comprehensive dealer software supercharges operations, strengthens customer relationships, fuels growth, and ensure stability. Join thousands of dealerships across North America who trust PBS Systems to help them thrive in the ever-changing automotive landscape. We're your partners in driving dealership success through innovative dealership management solutions.	About ProResponse is the least management-intensive, yet most comprehensive, sales follow-up and prospect CRM designed for the Automobile, RV, Marine and Powersports dealerships. ProResponse houses all of your sold customers and prospects on our secure servers. Get your message to the right audience! Mine your secure customer database by make, model, year, area code, zip code and more! Target your customer database with an email campaign. You can create and send the emails through our web-site or just send us the information and we can handle the campaign for you, at no extra cost. Each of the Management Reports that are available through ProResponse are designed to provide critical information to management, as well as providing an invaluable management tool with which you can better evaluate staff, work flows and customer buying patterns. Free ILM, auto responder, text alerts and control from your PDA.
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Enterprises looking for a dealer management system to increase their efficiency, profitability and usability	Audience Businesses searching for a sales follow-up and prospect CRM solution
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Please Contact Reach Out Free Version Not Supported Free Trial Not Supported	Pricing $500 per month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information PBS Systems Founded: 1988 Canada www.pbssystems.com	Company Information ProResponse Founded: 1998 United States www.proresponse.com
Alternatives CDK Global	Alternatives DX1
DX1	Centra Auto Centra Hub
Motovate OnTheMove Motovate	DMS Complete Dealer Management System
Autologica DMS Autologica S.A.	OneCommand Platform OneCommand
Get My Auto View All	Autologica DMS Autologica S.A. View All
Categories Auto Dealer Supported Automotive CRM Supported Dealership Management Supported	Categories Auto Dealer Supported Automotive CRM Supported
Auto Dealer Features Accounting Supported Buy-Here-Pay-Here Supported Collections Management Not Supported Contact Database Supported Customer Database Supported Document Management Supported F&I Management Supported Financing Management Not Supported Form Printing Supported Inventory Management Supported Lease Management Supported New Car Dealer Supported New Car Lot Supported Online Inventory Supported Parts Management Supported Sales Management Supported Service Department Supported Used Car Lot Not Supported Website Integration Supported Automotive CRM Features Call Logging Supported Contact Management Supported Customer Support Supported Inventory Management Supported Lease Management Not Supported List Management Not Supported Marketing Automation Not Supported Product Catalog Not Supported Quotes / Proposals Supported Service Department Management Supported Showroom Management Not Supported Territory Management Not Supported Show More Features Dealership Management Features Accounting Supported Auto Dealerships Supported Collections Management Not Supported Contact Database Supported Customer Database Supported Document Management Supported Equipment Dealerships Supported F&I Management Supported Financing Management Supported Form Printing Supported Lease Management Supported Marine Dealerships Not Supported Online Inventory Supported Parts Management Supported Powersports Dealerships Supported RV Dealerships Supported Service Department Supported Trailer Dealerships Not Supported Used Car Dealerships Not Supported Website Integration Supported	Auto Dealer Features Accounting Not Supported Buy-Here-Pay-Here Not Supported Collections Management Not Supported Contact Database Supported Customer Database Supported Document Management Supported F&I Management Not Supported Financing Management Not Supported Form Printing Supported Inventory Management Not Supported Lease Management Not Supported New Car Dealer Supported New Car Lot Not Supported Online Inventory Not Supported Parts Management Not Supported Sales Management Supported Service Department Supported Used Car Lot Not Supported Website Integration Supported
Integrations DealerVault Supported ImEX Online Supported MakeMySummary Supported Numa Supported Spyne Supported TEXT2DRIVE Supported Tire Trax Supported eCredit Complete Supported View All 8 Integrations	Integrations DealerVault Not Supported ImEX Online Not Supported MakeMySummary Not Supported Numa Not Supported Spyne Not Supported TEXT2DRIVE Not Supported Tire Trax Not Supported eCredit Complete Not Supported
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