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About

The only shipping app designed to be more than a shipping app. Made for successful customer oriented online shops to grow sales and optimize costs. A single place to manage all your orders. No matter if you have just one awesome online shop, or run a fully omnichannel eCommerce business – we enable you to manage all your orders in one single place. Automation and tools to 4x your fulfilment speed. Outvio is built for optimization, speed and flexibility. From printing out 100 shipping labels at once, to smart barcode scanner mode, to your own custom built shipping rules. Outvio adapts to your operations and takes them to the next level. Augment customer loyalty and shopping experience. Take control of the whole delivery experience with your own personalized tracking pages and perfectly timed delivery notification emails. Use the delivery flow to promote offers or sales events. Take advantage of our AI to deal with delays before your customers even know about them

About

With the advancing technology and the innovative means of marketing, manufacturing, and delivering goods globally, companies are expanding their business into previously unreachable markets. The advent of this explosion of commerce creates great opportunities to improve and streamline the process to support such growth in this new paradigm. Our solution is focused on improving the management of the reverse side of the Commerce and Supply Chain or Reverse Commerce Management - RCM. Built on Internet standard software, Returngoods was designed as a complete intuitive solution to help our customers address the challenges of managing the return process. From your customers down to your, suppliers, manufacturers, distributors, and outsource logistics companies, Returngoods improves the RCM interaction and communication.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Online stores interested in an eCommerce shipping app to boost sales and optimize cost

Audience

Companies that need a returns management solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€29 per month
Free Version Supported
Free Trial Supported

Pricing

$29.99 per user per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • - Great customer support - Saves tons of times with automation - Great marketing features - Return automation is a life saver

Cons

  • We have had no issues in over 6 months using this software.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Outvio
Founded: 2017
Estonia
outvio.com

Company Information

Returngoods
Founded: 2004
United States
www.returngoods.com

Alternatives

Alternatives

Categories

Courier Supported
Logistics Supported
Returns Management Supported
Shipment Tracking Supported
Shipping Supported

Categories

Customer Service Supported
Returns Management Supported

Returns Management Features

3PL / ERP Integration Supported
Automated Exchanges Supported
Branded Experience Supported
Custom Return Policy Supported
Inventory Management Not Supported
One-Click Returns Processing Not Supported
Returns Analytics Supported
Shopper Self-Service Supported
Smart Data Collection Supported

Courier Features

Barcode Support Supported
Billing & Invoicing Supported
Compensation Management Supported
Customer Database Not Supported
Dispatch Management Not Supported
Job Assignment Management Not Supported
Label Printing Supported
Order Entry Not Supported
Routing Not Supported
Scheduling Supported

Logistics Features

3PL Supported
Barcoding / RFID Not Supported
Container Tracking Not Supported
CRM Not Supported
Cross Docking Not Supported
Fleet Management Not Supported
Inventory Management Not Supported
Order Management Not Supported
Purchasing Not Supported
Scheduling Not Supported
Shipping Management Supported
Transportation Management Supported

Shipment Tracking Features

Alerts/Notifications Supported
Delivery Estimate Supported
For eCommerce Supported
For Freight Not Supported
Status Tracking Supported
Website Integration Not Supported

Shipping Features

Air Shipping Not Supported
Bills of Lading Not Supported
Container Shipping Not Supported
Freight Shipping Not Supported
Ground Shipping Not Supported
Import / Export Not Supported
Ocean Shipping Not Supported
Parcel Shipping Supported
Quotes / Estimates Supported
Shipment Tracking Supported
Warehouse Management Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Supported

Integrations

AliExpress Supported
Allegro Supported
Amazon Supported
BigCommerce Supported
Ecwid Supported
Katana Cloud Inventory Supported
LogiCommerce Supported
Magento Supported
Odoo Supported
PrestaShop Supported
Salesforce Supported
Shopify Supported
Shopware Supported
Squarespace Supported
SuiteMaster Supported
Wix Supported
WooCommerce Supported
eBay Supported

Integrations

AliExpress Not Supported
Allegro Not Supported
Amazon Not Supported
BigCommerce Not Supported
Ecwid Not Supported
Katana Cloud Inventory Not Supported
LogiCommerce Not Supported
Magento Not Supported
Odoo Not Supported
PrestaShop Not Supported
Salesforce Not Supported
Shopify Not Supported
Shopware Not Supported
Squarespace Not Supported
SuiteMaster Not Supported
Wix Not Supported
WooCommerce Not Supported
eBay Not Supported
Claim Outvio and update features and information
Claim Outvio and update features and information
Claim Returngoods and update features and information
Claim Returngoods and update features and information