OrderMasterCyrane Systems
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Swan Retail SystemSwan Retail
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Related Products
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About
Manage orders through websites, telesales, EPOS, trade counter, ecommerce channels for both trade and retail customers. Telesales can form a vital part of any direct sales business, dealing with customer enquiries, resolving customer complaints and processing orders. Cyrane offers comprehensive facilities to allow telesales and customer service staff to handle all aspects of customer’s service and order processing. Trade account and retail customer pricing, integration of offers and media codes, customer notes, contact reminders, gift messages and product personalisation are all included. Automatic stock allocation prevents products becoming oversold, gives complete visibility to stock status with the ability to manually allocate stock where required, thus providing flexibility to the process and permits changes where required to meet customer service issues.
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About
Swan Retail System (SRS) is an all-in-one, omnichannel retail-management solution that covers customer ordering, stock management, accounting, merchandising, supply-chain, and ecommerce within a single interface. It supports multiple stock types (unit, financial, catalogue, kits, and non-stock) and provides real-time views of inventory across store and web channels with alerts for replenishment. It manages the full purchasing and logistics cycle, from purchase orders, supplier management, container tracking, and warehousing through to delivery. It integrates tightly with EPOS, loyalty, ecommerce (WooCommerce, Shopify), CRM, and accounting tools, enabling one database and one point of administration for both online and in-store retail. Designed for large- and small-ticket items, and various retail sectors (furniture, homeware, garden centres, department stores, speciality retail), it also supports multiple customer account types (trade, staff, store cards), etc.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies searching for an Order Management solution
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Audience
Retailers looking for a tool to manage inventory, orders, accounting and omnichannel sales
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$675 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCyrane Systems
www.cyranesystems.com
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Company InformationSwan Retail
Founded: 2004
United Kingdom
www.swanretail.co.uk/swan-retail-system/
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Alternatives |
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Categories |
Categories |
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Order Management Features
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
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Integrations
Fetchify
Mailchimp
Maxoptra
Omnisend
Sage 100
Shopify
Visualsoft eCommerce
WooCommerce
ZeroBounce
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Integrations
Fetchify
Mailchimp
Maxoptra
Omnisend
Sage 100
Shopify
Visualsoft eCommerce
WooCommerce
ZeroBounce
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