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About

Order Desk is a customizable order management app designed to help businesses organize, automate, and control their order workflows. Whether you're managing one store or many, Order Desk simplifies and automates order management by acting as the central hub where all your order data comes together. It connects to hundreds of services, including sales channels, print-on-demand platforms, fulfillment centers, shipping tools, and CRMs—allowing you to automate the flow of information between them without manual data entry. Key features include - Hundreds of integrations - Powerful automation - Inventory syncing - Custom imports and exports - Flexible pricing - Authentic, human support

About

Inventory across marketplaces, improve sales performance, manage bundles, kits and variations and drop ship products. Get orders in minutes, simplify order cancel, exchange and refund processes, export order lists and add order notes. Define suppliers; auto-generate purchase orders, upload/download purchase orders, and formula-based ordering. Accurately pick, pack and ship orders, upload tracking numbers, and define shipping carriers and shipping methods. Keep a tab on your sales, gross profit, top-selling products, least selling products across days, months, and years. You may not have a genie but there are too many wishes for a single genie to fulfill. Make fulfillment a concern of yesterday with our custom solutions. Don’t expect your supplier to make a transition to a modern purchase management system overnight. But who has stopped you? UPS is fine but when a fulfillment is at the door and customer is crying mayday, you got to put him on priority. How about FedEx or DHL?

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Merchants, artists, dropshippers, and suppliers of all sizes

Audience

Companies in search of a solution to manage their inventory across marketplaces and improve sales performance

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$20.00/month
Starter $20mo + 25¢/order Pro $60mo + 10¢/order Plus $120mo + 5¢/order
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.3 / 5
features 5.0 / 5
design 3.3 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Potent capabilities for just $20 a month Highly customizable Friendly support Handles orders AND inventory
  • Even though the UI could be better, this is an extremely robust platform for any print on demand integrations and managing your store. I come from an API / fintech background, and their documentation is very good across all of their many integrations. Their support team is very good at helping out if you have questions or providing some of the relevant code.
  • Software does what it says and it just works. Very simple to add integrations for sales channels and warehouse providers.

Cons

  • UI is a bit difficult to understand Learning curve
  • Their design isn't great both of their site as well as their backend. That being said, it is an extremely robust platform. Their configurations and rule builders take a little time to understand, but once you get the hang of them they are fine. They also add in pricing per transaction on top of their base fees. I don't love that but can't fault them for wanting to grow with their partners growth given how robust the platform is. I'm ok with it to support their growth.
  • The lack of multi-warehouse inventory sync would be the one service I hope to see addressed in the near future.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Order Desk
Founded: 2014
United States
www.orderdesk.com

Company Information

eSellerHub
Founded: 2015
United States
www.esellerhub.com

Alternatives

LPrinter Suite

LPrinter Suite

LPrint Cloud

Alternatives

Cin7 Orderhive

Cin7 Orderhive

Cin7 Orderhive Inc.
OrderlyPrint

OrderlyPrint

ForsbergPlusTwo
Channergy

Channergy

Core Technologies
TESI SCM

TESI SCM

TESISQUARE

Categories

Order Management Supported

Categories

Channel Management Supported
eCommerce Supported
Order Management Supported
Purchase Order Supported
Vendor Management Supported

Order Management Features

Back Order Management Supported
Catalog Management Not Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Not Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Channel Management Features

Campaign Management Not Supported
Channel Analytics Supported
Incentive Management Not Supported
Inventory Control Supported
Lead Management Not Supported
Opportunity Management Not Supported
Order Management Supported
Partner Management Not Supported
Product Management Supported
Reseller Management Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Supported
Inventory Optimization Not Supported
Kitting Supported
Manufacturing Inventory Management Supported
Mobile Access Supported
Multi-Channel Management Supported
Product Identification Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Supported
Warehouse Management Supported

Vendor Management Features

Audit Management Not Supported
Contact Management Supported
Customer Database Supported
Self Service Portal Not Supported
Supplier Master Data Supported
Transaction History Not Supported
Vendor Maintained Profiles Not Supported
Vendor Managed Inventory Not Supported
Vendor Performance Rating Not Supported
Vendor Qualification Tracking Not Supported

Warehouse Management Features

3PL Management Supported
Barcoding / RFID Supported
Category Customization Supported
Channel Management Supported
Demand Planning Not Supported
Inventory Management Supported
Location Control Not Supported
Order Management Supported
Purchasing Supported
Quality Control Not Supported
Receiving / Putaway Management Not Supported
Returns Management Supported
Shipping Management Supported

eCommerce Features

Catalog Management Not Supported
Channel Management Supported
CRM Supported
Customer Accounts Not Supported
Data Security Supported
Email Marketing Not Supported
Inventory Management Supported
Kitting Supported
Loyalty Program Not Supported
Mobile Access Supported
Multi-Store Management Supported
Order Management Supported
Product Configurator Not Supported
Promotions Management Not Supported
Returns Management Supported
Reviews Management Supported
SEO Management Not Supported
Shopping Cart Not Supported
Templates Supported

Integrations

AWeber Supported
Authorize.Net Supported
BigCommerce Supported
Codeless Platforms BPA Platform Not Supported
ConnectPointz Supported
Constant Contact Supported
Foxy.io Supported
NetSuite Supported
Quickwork Supported
SPS Commerce Supported
ShipBob Supported
Shipwire Supported
Shopify Supported
Squarespace Supported
Stamps.com Supported
Stripe Supported
Weebly Supported
Yotpo Supported
Zapier Supported
iContact Supported

Integrations

AWeber Not Supported
Authorize.Net Not Supported
BigCommerce Not Supported
Codeless Platforms BPA Platform Supported
ConnectPointz Not Supported
Constant Contact Not Supported
Foxy.io Not Supported
NetSuite Not Supported
Quickwork Not Supported
SPS Commerce Not Supported
ShipBob Not Supported
Shipwire Not Supported
Shopify Not Supported
Squarespace Not Supported
Stamps.com Not Supported
Stripe Not Supported
Weebly Not Supported
Yotpo Not Supported
Zapier Not Supported
iContact Not Supported
Claim Order Desk and update features and information
Claim Order Desk and update features and information
Claim eSellerHub and update features and information
Claim eSellerHub and update features and information