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About

Order Desk is a customizable order management app designed to help businesses organize, automate, and control their order workflows. Whether you're managing one store or many, Order Desk simplifies and automates order management by acting as the central hub where all your order data comes together. It connects to hundreds of services, including sales channels, print-on-demand platforms, fulfillment centers, shipping tools, and CRMs—allowing you to automate the flow of information between them without manual data entry. Key features include - Hundreds of integrations - Powerful automation - Inventory syncing - Custom imports and exports - Flexible pricing - Authentic, human support

About

Automate your accounting, inventory & shipping across all channels. Ready to Optimize Your Operations—and Maximize Profits? Give Webgility a Try Today. Stop doing busywork. Get back to business. Automate accounting and operations for multi-channel commerce. Automatically post, track, and sync all orders, expenses, fees, and shipping costs directly into QuickBooks Online or QuickBooks Enterprise. Record each order individually or summarized by day, week, month or settlement period with journal entries.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Merchants, artists, dropshippers, and suppliers of all sizes

Audience

eCommerce brands and accountants

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$20.00/month
Starter $20mo + 25¢/order Pro $60mo + 10¢/order Plus $120mo + 5¢/order
Free Version Not Supported
Free Trial Supported

Pricing

$249.00/month
Billed annually
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.3 / 5
features 5.0 / 5
design 3.3 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Potent capabilities for just $20 a month Highly customizable Friendly support Handles orders AND inventory
  • Even though the UI could be better, this is an extremely robust platform for any print on demand integrations and managing your store. I come from an API / fintech background, and their documentation is very good across all of their many integrations. Their support team is very good at helping out if you have questions or providing some of the relevant code.
  • Software does what it says and it just works. Very simple to add integrations for sales channels and warehouse providers.

Cons

  • UI is a bit difficult to understand Learning curve
  • Their design isn't great both of their site as well as their backend. That being said, it is an extremely robust platform. Their configurations and rule builders take a little time to understand, but once you get the hang of them they are fine. They also add in pricing per transaction on top of their base fees. I don't love that but can't fault them for wanting to grow with their partners growth given how robust the platform is. I'm ok with it to support their growth.
  • The lack of multi-warehouse inventory sync would be the one service I hope to see addressed in the near future.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Order Desk
Founded: 2014
United States
www.orderdesk.com

Company Information

Webgility
Founded: 2007
United States
www.webgility.com

Alternatives

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LPrinter Suite

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Alternatives

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OrderlyPrint

ForsbergPlusTwo
Vertex

Vertex

Vertex Inc.
Kentro

Kentro

Kentro.io

Categories

Order Management Supported

Categories

Accounting Supported
B2B eCommerce Supported
eCommerce Supported
eCommerce Tools Supported
Inventory Control Supported
Order Management Supported
Shipping Supported

Order Management Features

Back Order Management Supported
Catalog Management Not Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Not Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Shipping Features

Air Shipping Not Supported
Bills of Lading Not Supported
Container Shipping Not Supported
Freight Shipping Not Supported
Ground Shipping Not Supported
Import / Export Not Supported
Ocean Shipping Not Supported
Parcel Shipping Not Supported
Quotes / Estimates Not Supported
Shipment Tracking Supported
Warehouse Management Not Supported

eCommerce Features

Catalog Management Not Supported
Channel Management Supported
CRM Supported
Customer Accounts Not Supported
Data Security Supported
Email Marketing Supported
Inventory Management Supported
Kitting Supported
Loyalty Program Not Supported
Mobile Access Supported
Multi-Store Management Not Supported
Order Management Supported
Product Configurator Not Supported
Promotions Management Not Supported
Returns Management Supported
Reviews Management Supported
SEO Management Not Supported
Shopping Cart Not Supported
Templates Supported

Integrations

NetSuite Supported
PayPal Supported
Shopify Supported
Stripe Supported
WooCommerce Supported
Amazon Not Supported
Authorize.Net Supported
BigCommerce Supported
Braintree Supported
CS-Cart Multi-Vendor Not Supported
Dataddo Supported
Ecwid Supported
Sage Payment Solutions Supported
ShipBob Supported
Shopify Plus Not Supported
Slack Supported
Square for Retail Not Supported
VeraCore Supported
Zapier Supported
Zoey Not Supported

Integrations

NetSuite Supported
PayPal Supported
Shopify Supported
Stripe Supported
WooCommerce Supported
Amazon Supported
Authorize.Net Not Supported
BigCommerce Not Supported
Braintree Not Supported
CS-Cart Multi-Vendor Supported
Dataddo Not Supported
Ecwid Not Supported
Sage Payment Solutions Not Supported
ShipBob Not Supported
Shopify Plus Supported
Slack Not Supported
Square for Retail Supported
VeraCore Not Supported
Zapier Not Supported
Zoey Supported
Claim Order Desk and update features and information
Claim Order Desk and update features and information
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