OpriviaBrander Consulting
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TheReachTheReach.ai
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Related Products
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About
Oprivia is a Swiss modular B2B SaaS platform for post-booking operations. It helps accommodation businesses solve a defined operational gap without replacing their PMS or booking channels. Four modules cover guest registration, identity and required-data verification, guest cases, and service or partner work orders. Each case remains linked to the correct stay, property, responsible role, status, deadline, evidence, approval, escalation, and documented outcome. Oprivia has three operating models. Self-Managed Operations provides the platform while customers coordinate their own teams and providers. Supported Operations adds agreed case and service-partner coordination. Portfolio Management provides cross-property oversight, governance, and reporting for multi-unit operations. Customers can start with one scoped workflow and expand across properties, roles, and teams. Integrations, data migration, and additional development are assessed and agreed separately.
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About
Sami is an AI receptionist for vacation rental hosts and property managers, built by TheReach.ai in Málaga. The platform handles guest communications across phone calls, WhatsApp (via Meta's Business API), website chat, and Google reviews from a single dashboard — 24/7, in over 100 languages.
Sami connects to property management systems including Hostaway, Beds24, Smoobu, and iGMS to check live availability, quote rates, and create direct bookings inside the guest conversation. Hosts customise responses per property using their own FAQs and house rules.
Two features set TheReach apart: every evening, Sami calls the property manager with a 90-second voice briefing on the day's guest activity and urgent issues. And via the Claude MCP integration, managers can connect their TheReach data to Claude Desktop and ask plain-language questions about call patterns, conversion blockers, and unanswered guest queries.
GDPR-compliant.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Hotels, serviced and business apartment operators, corporate housing providers, professional accommodation operators, property managers, multi-property portfolios, tourism organizations, and cleaning, maintenance and other service partners seeking to improve recurring post-booking workflows.
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Audience
Hospitality, real estate agents, property managers, vacation rentals
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
based on offer
Custom pricing based on the agreed operating model, modules, properties, workflows, roles and support scope. Each written proposal defines the included services, one-time setup and any recurring fees. Training, integrations, data migration and third-party services are priced separately where applicable. Oprivia does not charge a share of booking revenue. Guest access is included.
Free Version
Free Trial
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Pricing
€49/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationBrander Consulting
Founded: 2026
Switzerland
oprivia.ch/en
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Company InformationTheReach.ai
Founded: 2023
Spain
www.thereach.ai
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Categories |
Categories |
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Vacation Rental Features
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management
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Integrations
Beds24
Hostaway
Smoobu
iGMS
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