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About

OpenUnit is a complete set of tools that gives storage operators the things they need most—a powerful online presence, reservation system, merchant solutions, and management software to simplify running a storage business. Understand customer data and act on it with pre-built segments like top locations, common tags, and even customer lifetime value. Reach your customers in new ways online, and custom design your online store and checkout experience to match your brand. Accept payments every way your customers want to pay, and increase in-store purchases with Point-of-Sale (POS) software. OpenUnit is much more than just management software—we’re a partner. Every OpenUnit account includes a complete set of management tools to ensure you and your team are set up for success.

About

E-SoftSys, a Microsoft Gold certified partner and a leading provider of management software suites of applications for managing space rentals and renewals, with a primary focus on Self Storage, Flea Markets, Swap Meets and Antique Mall Industries. Additionally, with the new normal that has come to stay in almost every sphere of business post the recent pandemic, the product suite also encompasses contactless rental solutions and other applications that help business to run their operations remotely and seamlessly or facilitates minimal contact at the rental office. Besides managing space rentals, some of the ancillary products for self-storage also includes a fully integrated and comprehensive lead tracking and management solution, integration to various phone systems and work order management amongst others. The applications for the Antique mall industry also includes a fully integrated Point of Sales (POS) solution and credit card processing for handling retail sales.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone searching for a Self Storage solution

Audience

Self Storage solution for businesses

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

2.9% + 30¢ per card transaction
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
features 1.0 / 5
design 2.0 / 5
support 2.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I own a 200+ unit facility and switched to OpenUnit after a great demo with the owner, Taylor. The “Shopify for storage” pitch, free-for-owners model, and quick website sounded perfect. We gave it a full year. Unfortunately, it didn’t deliver. The website template and built-in Stripe are nice, but everything else feels unfinished.

Cons

  • Main Issues We Ran Into • Promised “game-changing” reports never arrived — still super basic after 12 months • Auto-pay declined cards require manual re-runs every month (no bulk retry) • No multi-location or head-office reporting • Support takes 2–4 days for even simple things like transfer a person to different unit (30 seconds to do on SiteLink) • Delinquency list is full of $0 “ghost” balances; reconciliation is a mess • Reports can’t be sorted, filtered, or exported properly • Mobile phone integration doesn’t show caller ID so if you miss the call, you can’t call them back • Stripe payouts took 14–15 days at first (not the advertised 4) • Website is fast to launch but zero real SEO/PPC help despite ads claiming it • Owner went from charming to dismissive when we raised problems My bookkeeper literally laughed at their “simplified reporting” claim. The Worst Part After we canceled and switched, they’re still using our facility name and logo on their site despite REPEATED requests to remove it. Our lawyers are now taking action.

Pros & Cons from Real Users

Pros

  • Advanced revenue management to fluctuate pricing based on occupancy or competition pricing, enable automatic rent increases based on customer longevity, current occupancy, previous rental increases.

Cons

  • Our company using this software for more than 5 years. No major cons found.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

OpenUnit
Founded: 2019
Canada
www.openunit.com

Company Information

E-Softsys
Founded: 1997
United States
www.e-softsys.com

Alternatives

storEDGE

storEDGE

storEDGE by Storable

Alternatives

6Storage

6Storage

6Storage Software Solutions
Storage Commander Cloud

Storage Commander Cloud

Storage Commander Software
QuikStor Cloud

QuikStor Cloud

QuikStor
AntiqueSoft

AntiqueSoft

E-Softsys
ClickandStor®

ClickandStor®

The Storage Group

Categories

Categories

Self Storage Features

Customer Management
Deposit Tracking
Gate/Access Control
Interactive Property Map
Late Fee Calculation
Lead Management
Move-In / Move-Out Wizard
Multi-Location

Integrations

No info available.

Integrations

No info available.
Claim OpenUnit and update features and information
Claim OpenUnit and update features and information
Claim Self Storage Manager and update features and information
Claim Self Storage Manager and update features and information