OpenText Unstructured Data Analytics vs. Verint Text Analytics Comparison


OpenText Unstructured Data Analytics OpenText	Verint Text Analytics Verint	+	+
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About OpenText™ Unstructured Data Analytics products employ AI and machine learning to help organizations uncover and leverage key insights stored deep within their unstructured data, including text, audio, video, and images. Organizations can connect all their data to understand the context and information locked inside high-growth unstructured content—at scale. Discover insights hidden within all types of media with unified text, speech, and video analytics that support more than 1,500 data formats. Use natural language processing, optical character recognition (OCR), and other AI-powered models to understand and track the meaning within unstructured data. Employ the latest innovations in machine learning and deep neural networks to understand written and spoken language in data, revealing greater insights.	About Extract actionable business intelligence from unstructured data across web chat, email, social media, and call notes to drive an enhanced insight into your customer experience (CX). Use multichannel analytics to better understand your multichannel customers. Your customers are now multichannel and as a result your customer and employee analytics must also be multichannel. While voice remains a critical channel, customers are increasingly choosing digital customer service channels such as chat, email and social media. Adding Text Analytics gives you a holistic analysis of your customer engagement strategy.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Enterprise organizations	Audience Companies that need a powerful text analytics solution
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information OpenText Founded: 1991 Canada www.opentext.com/products/unstructured-data-analytics	Company Information Verint Founded: 1994 United States www.verint.com/text-analytics/
Alternatives KnowledgeHound	Alternatives Gavagai
Relative Insight	Conversus.AI Converseon
Google Cloud Natural Language API Google	Dcipher Analytics
Watson Natural Language Understanding IBM	Repustate
TextRazor View All	Google Cloud Natural Language API Google View All
Categories AI Data Analytics Artificial Intelligence Business Intelligence Data Analysis Enterprise Search Natural Language Processing Qualitative Data Analysis Text Analytics Text Mining Unstructured Data Analysis Video Analytics Video Surveillance	Categories Text Analytics Text Mining
Show More Features Enterprise Search Features AI / Machine Learning eDiscovery Faceted Search / Filtering Full Text Search Fuzzy Search Indexing Text Analytics
Integrations Azure Marketplace View All 1 Integration	Integrations Azure Marketplace
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