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About

OpenText DevOps Aviator brings generative and agentic AI into the software delivery lifecycle to help teams accelerate application delivery, development, and automated software testing. Integrated with OpenText Core Software Delivery Platform and OpenText Software Delivery Management, it helps automate workflows, reduce defects, and provide real-time insights for optimizing value stream KPIs. A context-aware AI assistant lets users ask questions about features, defects, tasks, and tests, receive precise answers, and create stories or tasks without switching tools. AI-powered test conversion transforms manual tests into automated assets using codeless workflows or Gherkin BDD, while generated test suggestions help increase coverage. It uses historical velocity and AI-driven insights to predict feature delivery and release timelines and identify risks before deadlines are affected.

About

OpenText Service Management Aviator is a trusted, context-aware AI solution for IT service management (ITSM) and enterprise service management (ESM), grounded in an organization’s own knowledge, policies, procedures, and documentation. It helps employees find answers faster, improves service desk productivity, and scales service operations while maintaining governance and AI sovereignty. AI-assisted self-service lets users answer how-to questions, submit service requests, and complete guided automation across departments such as IT and HR. Service desk agents receive contextual information about incoming tickets, including AI-generated summaries and suggested solutions. Aviator can turn resolved tickets into knowledge articles with generated summaries, tags, and categorization, helping organizations expand self-service content. It also supports intelligent routing, solution recommendations, autonomous fulfillment, and knowledge creation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Developers, testers, DevOps teams, and delivery managers searching for a tool to automate testing, accelerate development, detect risks, and improve software delivery

Audience

IT service teams, service desk agents, employees, and enterprise teams needing to automate service workflows, improve self-service, and make faster decisions

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

OpenText
Founded: 1991
Canada
www.opentext.com/aviator-ai/devops-aviator

Company Information

OpenText
Founded: 1991
Canada
www.opentext.com/aviator-ai/service-management-aviator

Categories

Agentic DevOps Supported
DevOps Supported

Categories

IT Service Supported
ITSM Supported
Service Desk Supported

Integrations

OpenText Aviator Supported
OpenText Aviator Platform Supported
OpenText Aviator Studio Supported
OpenText Experience Aviator Supported
OpenText DevOps Aviator Not Supported
OpenText Service Management Aviator Supported

Integrations

OpenText Aviator Supported
OpenText Aviator Platform Supported
OpenText Aviator Studio Supported
OpenText Experience Aviator Supported
OpenText DevOps Aviator Supported
OpenText Service Management Aviator Not Supported
Claim OpenText DevOps Aviator and update features and information
Claim OpenText DevOps Aviator and update features and information
Claim OpenText Service Management Aviator and update features and information
Claim OpenText Service Management Aviator and update features and information