OpenPM vs. DrChrono Comparison


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About Open Practice is pleased to present OpenPM, our cloud-based RCM platform that has propelled the company through 17 consecutive years of double-digit growth. OpenPM connects all the disparate elements of the revenue cycle including; Scheduling & Registration, Billing, Clearinghouse, and Patient Payments/Collections. The result is highly automated accounts receivables management for optimized cash flow, and extensive reporting to help you proactively manage your organization. All of this control is securely hosted and delivered through the browser you already have, providing the perfect combination of security and availability. Medical billing software, revenue cycle management solutions, practice management software, practice management system, medical practice management, EMR integration, EHR integration, practice management scheduling, patient scheduling, online patient billing, patient billing, automatic patient billing and payments, patient payments, electronic patient payments.	About Increase the efficiency of your medical practice with an all-in-one practice management, electronic health records, and medical billing platform from DrChrono. With its modern and simple interface and dozens of advanced features, DrChrono empowers medical practitioners to better serve their patients. Users can easily schedule patient appointments, check and edit patient charts, and manage billing with ease.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported
Audience Mid to Large multi-specialty Practices and RCM Companies of any size.	Audience Medical practices of all types and sizes
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Flexible pricing to best meet your organization's needs: Per Provider, Per Visit or % Based. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.8 / 5 ease 4.5 / 5 features 4.7 / 5 design 4.5 / 5 support 4.4 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros OpenPM makes it easy to view billing information for my practice. I use it daily and rarely run into any bugs or issues. Easy to use and would recommend to anyone needing a PM platform! Even the size of the font makes this system easy to use! Enrollments were easy to do and I love my dashboard. A feature that I love is in the Code Tables. The ability to clearly look up and show all the active ICD-10 or CPT codes with the full description is something that I haven't seen on other platforms as well as in Open PM. Some of the features that I have loved about Open PM are in the scheduling section. The ability to scroll to see other times in the schedule and all columns scroll to keep the time the same so when I'm looking at lining up multiple appointments for the same day I can see who has availability for one appointment to end and another to begin right away. Another feature that I love is the reschedule queue so the appointment doesn't stay on the schedule when we know that it won't be but we still haven't rescheduled the appointment to another time. The Show Me How feature is always really helpful when I need to learn something new about the software. I don't have to call anyone to figure out what I need. The source is always available for what I'm looking for. Great design, useful features, and very easy to use! I love how quickly you can schedule appointments for patients. My favorite part is that it can be personalized to your liking. It is secure and simple to use when it comes to scheduling patients and adjusting patient accounts. Cons I wish it looked more modern. But it’s a great example of function over form. Pricing can be a little confusing at times. Does not have an EHR. Would like to have graphs included for A/R analysis, etc. One thing I would change is in the Patient Dashboard. When expanding an encounter, the columns don't line up with the condensed encounter columns. I wish they would line up to be directly under the correlating column. OpenPM has no cons! Perfect as is, no change is needed. None so far. I've been using this system for about 2 years and I haven't had any issues.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information OpenPractice Founded: 2005 United States www.openpractice.net	Company Information DrChrono Founded: 2009 United States www.drchrono.com
Alternatives AdvancedMD	Alternatives AestheticsPro
Benchmark PM Benchmark Solutions	Elation Health
DrChrono	AdvancedMD
NueMD	OptiMantra
AZZLY View All	Benchmark PM Benchmark Solutions View All
Categories Ambulatory Supported Claims Processing Supported Medical Billing Supported Medical Practice Management Supported Medical Scheduling Supported Occupational Health Supported Revenue Cycle Management Supported	Categories Anesthesiology Supported Chiropractic Supported Chronic Care Management Supported Claims Processing Supported Dermatology Supported e-Prescribing Supported Electronic Medical Records (EMR) Supported Healthcare APIs Supported Medical Billing Supported Medical Practice Management Supported Medical Spa Supported Mental Health Supported Occupational Therapy Supported Ophthalmology Supported Optometry Supported Patient Check-in Kiosk Supported Patient Intake Supported Patient Portal Supported Physical Therapy Supported Plastic Surgery Supported Podiatry Supported Revenue Cycle Management Supported Telemedicine Supported Therapy Supported
Medical Billing Features Claims Processing Supported Claims Scrubbing Supported Code & Charge Entry Supported Compliance Tracking Not Supported Customizable Dashboard Supported Dunning Management Supported Invoice History Supported Patient Eligibility Checks Supported Practice Management Supported Quotes/Estimates Supported Remittance Advice Supported Medical Practice Management Features Claims Management Not Supported E-Prescribing Not Supported EMR / EHR Not Supported HIPAA Compliant Supported Insurance Eligibility Verification Supported Inventory Management Not Supported Multi-Office Supported Multi-Physician Supported Patient Billing Supported Patient Portal Not Supported Patient Records Not Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Not Supported Revenue Cycle Management Features Accounts Receivable Supported Claims Management Supported Collections Management Supported EHR/EMR Integration Supported For Healthcare Supported ICD-10 Compliance Supported Insurance Verification Supported Medical Billing Supported Patient Portal Supported Patient Registration Supported Patient Scheduling Supported Payment Processing Supported Show More Features Medical Scheduling Features Appointment Management Supported Billing & Invoicing Supported Drag & Drop Supported Facility Scheduling Supported Multi-Location Supported No-Show Tracking Supported On Call Scheduling Supported Patient Records Not Supported Patient Scheduling Supported Physician Management Not Supported Recurring Appointments Supported Self Service Portal Not Supported Staff Scheduling Not Supported	Claims Processing Features Adjustor Management Not Supported Case Management Not Supported Claim Resolution Tracking Not Supported Co-Pay & Deductible Tracking Supported Compliance Management Not Supported Customer Management Not Supported Electronic Claims Supported Forms Management Not Supported Paper-Based Claims Supported Payor Management Not Supported Policy Administration Not Supported Medical Billing Features Claims Processing Supported Claims Scrubbing Supported Code & Charge Entry Supported Compliance Tracking Supported Customizable Dashboard Not Supported Dunning Management Supported Invoice History Supported Patient Eligibility Checks Supported Practice Management Supported Quotes/Estimates Supported Remittance Advice Supported Medical Practice Management Features Claims Management Supported E-Prescribing Supported EMR / EHR Supported HIPAA Compliant Supported Insurance Eligibility Verification Supported Inventory Management Supported Multi-Office Supported Multi-Physician Supported Patient Billing Supported Patient Portal Supported Patient Records Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Supported Show More Features Chiropractic Features Appointment Management Supported Billing & Invoicing Supported Claims Management Supported EHR Certified Supported Outcome Assessments Supported Patient Account Management Supported Patient Records Supported SOAP Notes Supported Dermatology Features Claims Management Supported EMR / EHR Supported HIPAA Compliant Supported Image Management Supported Inventory Management Not Supported Patient Portal Supported Progress Notes Supported Scheduling Supported Treatment Plans Not Supported Electronic Medical Records (EMR) Features Appointment Management Supported Charting Supported Compliance Tracking Supported E-Prescribing Supported E/M Coding Supported Handwriting Recognition Supported HIPAA Compliant Not Supported Integrated Telehealth Not Supported Meaningful Use Certified Supported MIPS Certified Not Supported ONC-ATCB Certified Supported Patient Portal Supported Self Service Portal Supported Voice Recognition Supported Medical Spa Features Appointment Management Supported Before & After Pictures Supported Client Management Supported Gift Card Management Not Supported HIPAA Compliant Supported Inventory Management Not Supported Package Creation Not Supported Mental Health Features Appointment Reminders Supported Appointment Scheduling Supported Assessment & Treatment Plans Supported Billing & Invoicing Supported Claims Management Supported E-Prescribing Supported EDI Supported EMR / EHR Supported HIPAA Compliant Supported Inpatient / Residential Not Supported Multi-Provider Practice Supported Patient Portal Supported Personnel Management Supported Progress Notes Supported Single Provider Practice Supported Occupational Therapy Features Assessment Management Not Supported Billing & Invoicing Supported Care Plan Management Not Supported Insurance Management Supported Patient Records Supported Patient Registration Supported Patient Scheduling Supported Practice Management Supported Progress Tracking Not Supported Optometry Features Appointment Management Supported Insurance Management Supported Inventory Management Supported Patient Records Supported Recall Tracking Not Supported Patient Portal Features Appointment Confirmations Supported Appointment Scheduling Supported Bill Payment Supported Care Plans Supported Care Summaries Supported EHR-Agnostic Supported Health Record Access Supported Intake Forms Supported Lab Results Supported Prescription Renewals Supported Secure Messaging Supported Video Consultations Supported Physical Therapy Features Activity Monitoring Supported Appointment Management Supported Assessments Supported Billing & Invoicing Supported Exercise Management Supported Insurance Management Supported Multi-Location Supported Patient Records Supported Practice Management Supported Progress Notes Supported Treatment Plans Supported Plastic Surgery Features Appointment Management Supported Before & After Pictures Supported Claims Management Supported Inventory Management Supported Patient Billing Supported Patient Flow Management Supported Patient Portal Supported Patient Records Management Supported Scheduling Supported Podiatry Features Appointment Management Supported Patient Records Supported Telemedicine Features Appointment Reminders Supported Appointment Scheduling Supported Chat / Messaging Supported E-Prescribing Supported For Medical Purposes Not Supported HIPAA Compliant Supported Multi-Provider Practice Supported Online Forms Not Supported Patient Queue Management Supported Practice Management Supported Remote Treatment Plans Not Supported Teleradiology Not Supported Video Conferencing Supported e-Prescribing Features Clinical Alerts Supported Drug Reference Database Supported Electronic Prior Authorization Supported EPCS Supported Formulary Management Supported Medication History Supported Prescription Cancellation Not Supported Prescription Renewals Supported Refill Management Supported
Integrations Chiron Health Not Supported ClearGage Not Supported Clinicient Supported Clinisys Orchard Supported CrelioHealth Not Supported DocSpera Not Supported Elaborate Not Supported Enterprise Health Supported EyeMD EMR Supported GigTel Not Supported Holly by Nimblr Not Supported ICANotes Supported MIE Trak Pro Supported Red Spot Interactive Not Supported Ricoh Not Supported Square POS Not Supported Square Payments Not Supported Surgimate Supported TheraManager Supported TouchWorks EHR Supported Show More Integrations View All 44 Integrations	Integrations Chiron Health Supported ClearGage Supported Clinicient Not Supported Clinisys Orchard Not Supported CrelioHealth Supported DocSpera Supported Elaborate Supported Enterprise Health Not Supported EyeMD EMR Not Supported GigTel Supported Holly by Nimblr Supported ICANotes Not Supported MIE Trak Pro Not Supported Red Spot Interactive Supported Ricoh Supported Square POS Supported Square Payments Supported Surgimate Not Supported TheraManager Not Supported TouchWorks EHR Not Supported Show More Integrations View All 45 Integrations
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