OpenPM vs. Waystar Comparison


OpenPM OpenPractice	Waystar	+	+
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About Open Practice is pleased to present OpenPM, our cloud-based RCM platform that has propelled the company through 17 consecutive years of double-digit growth. OpenPM connects all the disparate elements of the revenue cycle including; Scheduling & Registration, Billing, Clearinghouse, and Patient Payments/Collections. The result is highly automated accounts receivables management for optimized cash flow, and extensive reporting to help you proactively manage your organization. All of this control is securely hosted and delivered through the browser you already have, providing the perfect combination of security and availability. Medical billing software, revenue cycle management solutions, practice management software, practice management system, medical practice management, EMR integration, EHR integration, practice management scheduling, patient scheduling, online patient billing, patient billing, automatic patient billing and payments, patient payments, electronic patient payments.	About The financial and administrative challenges facing healthcare providers are daunting. Waystar’s technology platform simplifies and unifies healthcare payments across the revenue cycle. We empower healthcare organizations to automate manual work, gain insight into processes and performance, and ultimately collect more revenue. At Waystar, we know there’s a better, more efficient way forward. Let’s climb the mountain ahead of us to reach new heights in healthcare. We know that adopting new revenue cycle technology can seem like an obstacle. Whatever your existing systems, our cost-effective technology is compatible and gets up and running quickly. Our single sign-on platform lets you manage commercial, government and patient payments all in one place, so you can consolidate vendors and eliminate the hassle of multiple systems. Give your staff intuitive solutions that will make their jobs easier and their workflows more productive.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Mid to Large multi-specialty Practices and RCM Companies of any size.	Audience Hospitals providers seeking a solution to improve their health systems, and ambulatory services
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Flexible pricing to best meet your organization's needs: Per Provider, Per Visit or % Based. Free Version Not Supported Free Trial Not Supported	Pricing $100 per month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.8 / 5 ease 4.5 / 5 features 4.7 / 5 design 4.5 / 5 support 4.4 / 5 Read all reviews	Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews
Pros & Cons from Real Users Pros OpenPM makes it easy to view billing information for my practice. I use it daily and rarely run into any bugs or issues. Easy to use and would recommend to anyone needing a PM platform! Even the size of the font makes this system easy to use! Enrollments were easy to do and I love my dashboard. A feature that I love is in the Code Tables. The ability to clearly look up and show all the active ICD-10 or CPT codes with the full description is something that I haven't seen on other platforms as well as in Open PM. Some of the features that I have loved about Open PM are in the scheduling section. The ability to scroll to see other times in the schedule and all columns scroll to keep the time the same so when I'm looking at lining up multiple appointments for the same day I can see who has availability for one appointment to end and another to begin right away. Another feature that I love is the reschedule queue so the appointment doesn't stay on the schedule when we know that it won't be but we still haven't rescheduled the appointment to another time. The Show Me How feature is always really helpful when I need to learn something new about the software. I don't have to call anyone to figure out what I need. The source is always available for what I'm looking for. Great design, useful features, and very easy to use! I love how quickly you can schedule appointments for patients. My favorite part is that it can be personalized to your liking. It is secure and simple to use when it comes to scheduling patients and adjusting patient accounts. Cons I wish it looked more modern. But it’s a great example of function over form. Pricing can be a little confusing at times. Does not have an EHR. Would like to have graphs included for A/R analysis, etc. One thing I would change is in the Patient Dashboard. When expanding an encounter, the columns don't line up with the condensed encounter columns. I wish they would line up to be directly under the correlating column. OpenPM has no cons! Perfect as is, no change is needed. None so far. I've been using this system for about 2 years and I haven't had any issues.	Pros & Cons from Real Users Pros N/A. Cons They will ask you to sign the contract and only after that they want to show their rates. If you do not accept their rates, they start to bill you thousands of dollars monthly, even if you did not get anything from them.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Not Supported In Person Supported
Company Information OpenPractice Founded: 2005 United States www.openpractice.net	Company Information Waystar Founded: 2010 United States waystar.com
Alternatives AdvancedMD	Alternatives Service Center Office Ally
Benchmark PM Benchmark Solutions	MedEvolve
DrChrono	Mize Warranty Software Syncron
NueMD	AdvancedMD
AZZLY View All	Azalea EHR Azalea Health View All
Categories Ambulatory Supported Claims Processing Supported Medical Billing Supported Medical Practice Management Supported Medical Scheduling Supported Occupational Health Supported Revenue Cycle Management Supported	Categories Ambulatory Supported Anesthesiology Supported Chronic Care Management Supported Claims Processing Supported Healthcare Claims Management Supported Hospital Management Supported Medical Billing Supported Medical Practice Management Supported Prior Authorization Supported
Medical Billing Features Claims Processing Supported Claims Scrubbing Supported Code & Charge Entry Supported Compliance Tracking Not Supported Customizable Dashboard Supported Dunning Management Supported Invoice History Supported Patient Eligibility Checks Supported Practice Management Supported Quotes/Estimates Supported Remittance Advice Supported Medical Practice Management Features Claims Management Not Supported E-Prescribing Not Supported EMR / EHR Not Supported HIPAA Compliant Supported Insurance Eligibility Verification Supported Inventory Management Not Supported Multi-Office Supported Multi-Physician Supported Patient Billing Supported Patient Portal Not Supported Patient Records Not Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Not Supported Show More Features Medical Scheduling Features Appointment Management Supported Billing & Invoicing Supported Drag & Drop Supported Facility Scheduling Supported Multi-Location Supported No-Show Tracking Supported On Call Scheduling Supported Patient Records Not Supported Patient Scheduling Supported Physician Management Not Supported Recurring Appointments Supported Self Service Portal Not Supported Staff Scheduling Not Supported Revenue Cycle Management Features Accounts Receivable Supported Claims Management Supported Collections Management Supported EHR/EMR Integration Supported For Healthcare Supported ICD-10 Compliance Supported Insurance Verification Supported Medical Billing Supported Patient Portal Supported Patient Registration Supported Patient Scheduling Supported Payment Processing Supported	Claims Processing Features Adjustor Management Supported Case Management Supported Claim Resolution Tracking Supported Co-Pay & Deductible Tracking Supported Compliance Management Not Supported Customer Management Supported Electronic Claims Supported Forms Management Supported Paper-Based Claims Supported Payor Management Supported Policy Administration Not Supported Medical Billing Features Claims Processing Not Supported Claims Scrubbing Supported Code & Charge Entry Supported Compliance Tracking Supported Customizable Dashboard Supported Dunning Management Supported Invoice History Supported Patient Eligibility Checks Not Supported Practice Management Not Supported Quotes/Estimates Supported Remittance Advice Not Supported Medical Practice Management Features Claims Management Supported E-Prescribing Not Supported EMR / EHR Not Supported HIPAA Compliant Supported Insurance Eligibility Verification Supported Inventory Management Not Supported Multi-Office Supported Multi-Physician Supported Patient Billing Supported Patient Portal Not Supported Patient Records Not Supported Patient Registration Not Supported Patient Scheduling Not Supported Physician Scheduling Not Supported Show More Features Hospital Management Features Accounting Integration Supported Appointment Management Not Supported Appointment Scheduling Supported Bed Management Not Supported Billing & Invoicing Supported Claims Management Supported In-Patient Management Not Supported Inventory Management Not Supported Medical Billing Supported Out-Patient Management Not Supported Patient Records Management Not Supported Physician Management Not Supported Policy Management Not Supported Revenue Management Supported
Integrations Raintree Supported 4D EMR Supported AdvantX Not Supported Amazing Charts EHR Supported Careficient Not Supported Clinisys Orchard Supported CodoniX Supported Empower Inpatient+Ambulatory Supported Enterprise Health Supported Juno EHR Not Supported Lightning Step Not Supported MedEvolve Not Supported ModMed Supported NetHealth Supported Practice Fusion Supported Quanum EHR Supported TheraManager Supported WebChart Supported WebPT Supported eClinicalWorks Supported Show More Integrations View All 44 Integrations	Integrations Raintree Supported 4D EMR Not Supported AdvantX Supported Amazing Charts EHR Not Supported Careficient Supported Clinisys Orchard Not Supported CodoniX Not Supported Empower Inpatient+Ambulatory Not Supported Enterprise Health Not Supported Juno EHR Supported Lightning Step Supported MedEvolve Supported ModMed Not Supported NetHealth Not Supported Practice Fusion Not Supported Quanum EHR Not Supported TheraManager Not Supported WebChart Not Supported WebPT Not Supported eClinicalWorks Not Supported Show More Integrations View All 15 Integrations
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