OpenPM

OpenPM

OpenPractice
Raintree

Raintree

Raintree Systems
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About

Open Practice is pleased to present OpenPM, our cloud-based RCM platform that has propelled the company through 17 consecutive years of double-digit growth. OpenPM connects all the disparate elements of the revenue cycle including; Scheduling & Registration, Billing, Clearinghouse, and Patient Payments/Collections. The result is highly automated accounts receivables management for optimized cash flow, and extensive reporting to help you proactively manage your organization. All of this control is securely hosted and delivered through the browser you already have, providing the perfect combination of security and availability. Medical billing software, revenue cycle management solutions, practice management software, practice management system, medical practice management, EMR integration, EHR integration, practice management scheduling, patient scheduling, online patient billing, patient billing, automatic patient billing and payments, patient payments, electronic patient payments.

About

Running a successful therapy & rehab organization takes dedication, effort, and time. Hours spent on administrative tasks, billing, and planning can add up quickly, leaving you with little time to focus on the most important aspects of your practice. Taking on an Electronic Medical Records (EMR) system can help alleviate some of the burden and make the management of your practice more efficient. Raintree's EMR is the perfect solution for streamlining your practice's administrative duties while allowing you to focus on providing quality care to your clients. With Raintree's EMR, you can easily manage patient information and data, quickly generate reports, and easily access patient records. With our all-in-one solution, you’ll get the tools you need to streamline your therapy and rehab practice, improve patient care, and get back to doing what you love. Our electronic medical records solution is the most comprehensive and user-friendly EMR on the market.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mid to Large multi-specialty Practices and RCM Companies of any size.

Audience

Growing, Medium, Large, and Enterprise Size Physical Therapy, Occupational Therapy, Pediatric Therapy, Speech Therapy, Applied Behavioral Analysis, Rehabilitation Organizations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Flexible pricing to best meet your organization's needs: Per Provider, Per Visit or % Based.
Free Version Not Supported
Free Trial Not Supported

Pricing

Pricing is customized to each of our valued clients. Please reach out for a custom quote for your therapy and rehab organization.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.5 / 5
features 4.7 / 5
design 4.5 / 5
support 4.4 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.3 / 5
features 4.7 / 5
design 4.4 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • OpenPM makes it easy to view billing information for my practice. I use it daily and rarely run into any bugs or issues.
  • Easy to use and would recommend to anyone needing a PM platform! Even the size of the font makes this system easy to use! Enrollments were easy to do and I love my dashboard.
  • A feature that I love is in the Code Tables. The ability to clearly look up and show all the active ICD-10 or CPT codes with the full description is something that I haven't seen on other platforms as well as in Open PM. Some of the features that I have loved about Open PM are in the scheduling section. The ability to scroll to see other times in the schedule and all columns scroll to keep the time the same so when I'm looking at lining up multiple appointments for the same day I can see who has availability for one appointment to end and another to begin right away. Another feature that I love is the reschedule queue so the appointment doesn't stay on the schedule when we know that it won't be but we still haven't rescheduled the appointment to another time. The Show Me How feature is always really helpful when I need to learn something new about the software. I don't have to call anyone to figure out what I need. The source is always available for what I'm looking for.
  • Great design, useful features, and very easy to use! I love how quickly you can schedule appointments for patients.
  • My favorite part is that it can be personalized to your liking. It is secure and simple to use when it comes to scheduling patients and adjusting patient accounts.

Cons

  • I wish it looked more modern. But it’s a great example of function over form.
  • Pricing can be a little confusing at times. Does not have an EHR. Would like to have graphs included for A/R analysis, etc.
  • One thing I would change is in the Patient Dashboard. When expanding an encounter, the columns don't line up with the condensed encounter columns. I wish they would line up to be directly under the correlating column.
  • OpenPM has no cons! Perfect as is, no change is needed.
  • None so far. I've been using this system for about 2 years and I haven't had any issues.

Pros & Cons from Real Users

Pros

  • I like to use reports that are amazing to reconcile the data.
  • There are many pros to Raintree. Automation is one of the best parts about it as a front end user. It automatically sends Evals, Re-evals, and Discharges to the Referring Dr. Faxing is very easy within the system. Scheduling has many great features including the Block Scheduling feature, which allows you to schedule patients far in advance with just a few clicks.
  • The components that are typically add-ons for competing products were all built intentionally by/for Raintree making their communication and integration a breeze and natural, not cumbersome or difficult.
  • Comprehensive and flexible. The engineers work with us to make customizations to meet our needs perfectly.
  • I have been with RT for 18 years now I first worked with a company that had the executive RT system and I loved it you could customize anything you could imagine! The new company I am with is not with the executive plan BUT you still can submit all your ideas on their idea page if they are not implemented yet and will be worked on to add to RT. Every week I attend the RT Live Webinar where they have training on existing and new additions to the RT system as well as the new implementations they added from the ideas page. I learn something new every day even while being with them for 18 years! Best system hands down! I also love the fact that RT has an F1 information page with training and videos. I really love that RT will do personal zoom training with us if we have extra questions or need help with a new setup within our system.

Cons

  • I don't like aging reports. when I pull out the report they also show the paid claims.
  • One con to Raintree is, because there are so many cool features it can take some time to learn and remember how to use all of the features.
  • There are really no cons that come to mind, the process for submitting suggestions or support that is available has handled any issues since we began implementing.
  • It is an electronic health record so it is a lot (like all EHRs).
  • When new ideas are suggested it is frustrating that it takes longer to implement into the system especially coming from the executive package where which was more advanced and ahead and already has customizations the normal packages don't and some RT staff have never heard of.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

OpenPractice
Founded: 2005
United States
www.openpractice.net

Company Information

Raintree Systems
Founded: 1985
United States
www.raintreeinc.com

Alternatives

Alternatives

Benchmark PM

Benchmark PM

Benchmark Solutions
Benchmark PM

Benchmark PM

Benchmark Solutions
Benchmark EHR

Benchmark EHR

Benchmark Solutions

Categories

Categories

Medical Billing Features

Claims Processing Supported
Claims Scrubbing Supported
Code & Charge Entry Supported
Compliance Tracking Not Supported
Customizable Dashboard Supported
Dunning Management Supported
Invoice History Supported
Patient Eligibility Checks Supported
Practice Management Supported
Quotes/Estimates Supported
Remittance Advice Supported

Revenue Cycle Management Features

Accounts Receivable Supported
Claims Management Supported
Collections Management Supported
EHR/EMR Integration Supported
For Healthcare Supported
ICD-10 Compliance Supported
Insurance Verification Supported
Medical Billing Supported
Patient Portal Supported
Patient Registration Supported
Patient Scheduling Supported
Payment Processing Supported

Medical Practice Management Features

Claims Management Not Supported
E-Prescribing Not Supported
EMR / EHR Not Supported
HIPAA Compliant Supported
Insurance Eligibility Verification Supported
Inventory Management Not Supported
Multi-Office Supported
Multi-Physician Supported
Patient Billing Supported
Patient Portal Not Supported
Patient Records Not Supported
Patient Registration Supported
Patient Scheduling Supported
Physician Scheduling Not Supported

Medical Scheduling Features

Appointment Management Supported
Billing & Invoicing Supported
Drag & Drop Supported
Facility Scheduling Supported
Multi-Location Supported
No-Show Tracking Supported
On Call Scheduling Supported
Patient Records Not Supported
Patient Scheduling Supported
Physician Management Not Supported
Recurring Appointments Supported
Self Service Portal Not Supported
Staff Scheduling Not Supported

Medical Billing Features

Claims Processing Supported
Claims Scrubbing Supported
Code & Charge Entry Supported
Compliance Tracking Supported
Customizable Dashboard Supported
Dunning Management Not Supported
Invoice History Supported
Patient Eligibility Checks Supported
Practice Management Supported
Quotes/Estimates Not Supported
Remittance Advice Not Supported

Revenue Cycle Management Features

Accounts Receivable Supported
Claims Management Supported
Collections Management Supported
EHR/EMR Integration Supported
For Healthcare Supported
ICD-10 Compliance Supported
Insurance Verification Supported
Medical Billing Supported
Patient Portal Not Supported
Patient Registration Not Supported
Patient Scheduling Not Supported
Payment Processing Not Supported

Electronic Medical Records (EMR) Features

Appointment Management Supported
Charting Supported
Compliance Tracking Supported
E-Prescribing Supported
E/M Coding Supported
Handwriting Recognition Not Supported
HIPAA Compliant Supported
Integrated Telehealth Supported
Meaningful Use Certified Supported
MIPS Certified Supported
ONC-ATCB Certified Supported
Patient Portal Supported
Self Service Portal Supported
Voice Recognition Supported

Occupational Therapy Features

Assessment Management Supported
Billing & Invoicing Supported
Care Plan Management Supported
Insurance Management Supported
Patient Records Supported
Patient Registration Supported
Patient Scheduling Supported
Practice Management Supported
Progress Tracking Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Not Supported
Patient Portal Supported
Personal Health Record Not Supported
Progress Tracking Not Supported
Self Management Not Supported

Patient Portal Features

Appointment Confirmations Supported
Appointment Scheduling Supported
Bill Payment Supported
Care Plans Not Supported
Care Summaries Supported
EHR-Agnostic Not Supported
Health Record Access Supported
Intake Forms Not Supported
Lab Results Supported
Prescription Renewals Supported
Secure Messaging Supported
Video Consultations Not Supported

Pediatric Features

Admissions Management Not Supported
Billing & Invoicing Supported
Charge Capture Supported
Clinical Notes Supported
Code Processing Supported
Custom Bundles Not Supported
Electronic Health Record Supported
HIPAA Compliant Supported
Practice Management Supported
Scheduling Supported
SMS Messaging Not Supported
Vaccine Management Not Supported

Physical Therapy Features

Activity Monitoring Supported
Appointment Management Supported
Assessments Supported
Billing & Invoicing Supported
Exercise Management Supported
Insurance Management Supported
Multi-Location Supported
Patient Records Supported
Practice Management Supported
Progress Notes Supported
Treatment Plans Supported

Speech Therapy Features

Assessment Management Supported
Billing & Invoicing Supported
Care Plan Management Supported
Insurance Management Supported
Patient Scheduling Supported
Progress Tracking Supported
SOAP Notes Supported

Telemedicine Features

Appointment Reminders Not Supported
Appointment Scheduling Not Supported
Chat / Messaging Supported
E-Prescribing Not Supported
For Medical Purposes Supported
HIPAA Compliant Supported
Multi-Provider Practice Not Supported
Online Forms Not Supported
Patient Queue Management Not Supported
Practice Management Not Supported
Remote Treatment Plans Not Supported
Teleradiology Not Supported
Video Conferencing Supported

Integrations

Clinisys Orchard Supported
CodoniX Supported
Elation Health Supported
Empower Inpatient+Ambulatory Supported
EpicCare EMR Supported
Medstar HIS Supported
NextGen Healthcare EHR Supported
Phoenix Ortho Supported
Power2Practice Supported
Practice Fusion Supported
Quanum EHR Supported
SIS COM Supported
Service Center Not Supported
Surgery Select EHR Supported
TheraManager Supported
TheraOffice Supported
TouchWorks EHR Supported
Waystar Not Supported
WebPT Supported
eClinicalWorks Supported

Integrations

Clinisys Orchard Not Supported
CodoniX Not Supported
Elation Health Not Supported
Empower Inpatient+Ambulatory Not Supported
EpicCare EMR Not Supported
Medstar HIS Not Supported
NextGen Healthcare EHR Not Supported
Phoenix Ortho Not Supported
Power2Practice Not Supported
Practice Fusion Not Supported
Quanum EHR Not Supported
SIS COM Not Supported
Service Center Supported
Surgery Select EHR Not Supported
TheraManager Not Supported
TheraOffice Not Supported
TouchWorks EHR Not Supported
Waystar Supported
WebPT Not Supported
eClinicalWorks Not Supported
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Claim OpenPM and update features and information
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