Onro vs. Paack Comparison


Onro	Paack	+	+
Visit Website	Learn More Update Features	Add To Compare	Add To Compare



About Onro is an AI courier software used by courier companies, logistics providers, and last-mile delivery services to manage delivery operations through a centralized system. The platform supports the complete delivery lifecycle, including order management, dispatching, driver coordination, route planning, real-time tracking, proof of delivery, customer communication, warehouse operations, and reporting. Organizations can manage deliveries across multiple teams, locations, and workflows. Onro includes dedicated applications for customers, recipients, drivers, dispatchers, and warehouse personnel. Features include automated and manual dispatching, route planning and optimization, barcode scanning, on-demand and hub workflows, delivery notifications, cash-on-delivery support, and role-based access controls. Onro incorporates AI Agents. The platform is used by businesses in more than 50 countries and supports organizations ranging from growing delivery companies to enterprise logistics.		About Boost your online sales by offering to your clients scheduled deliveries as the new market standard. All our product ecosystem has been designed in-house in order to ensure the best delivery experience at competitive rates. The best-rated delivery experience in Europe across all different channels. We operate our own distribution centers and last-mile delivery stations. All our line-hauls are dedicated and all our drivers are professional drivers. More than 60 cities in 4 countries and growing!
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Courier Companies		Audience Individuals or businesses interested in an on-demand courier and parcel last-mile delivery service
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $239/month Onro is usage-based, starting at $239/month. Pricing scales with delivery volume and fleet size; custom enterprise plans are available. Contact Onro for a tailored quote. Free Version Not Supported Free Trial Not Supported		Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Read all reviews		Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews
		Pros & Cons from Real Users Pros Literally nothing. I see zero value in merchants using this service, the merchant does literally everything between Asia (China) and Europe (Spain) within 3-4 CALENDAR days, while Paack is, well, sitting down sipping their tea, it seems. Nothing - I would give them negative stars if I could. They lied about the status of my deliveries and I have seen many online reviews say9ing the same thing. They. Just. Lie. I do not have a single pro to give them, they never delivered my order, lied about it and just sent the item back to Amazon.... Cons Avoiding responsibility. Poor response rate or zero response rate. Chat agents can't provide detailed information. Chat agents don't have insights to carrier's details. Packages are always late. Difficult to get a hold of a Customer Care agent. Telephone line 'always busy'. Status page not updated efficiently, accurately, and often. I ordered something from Amazon Spain for expedited delivery. Paack is the delivery company that Amazon contracted with to deliver this/my package. Paack sent me emails on two different days saying they attempted to deliver my package but this is absolutely incorrect, false, and a lie. My husband and I purposely each stayed home all day every day to await the delivery because we live in an apartment building that guests can only enter by ringing our apartment so we can open the main lobby door. And when people call us from the outside keypad, we know because the light on our intercom-phone lights up, and if we do not pick up the intercom-phone to open the door or don't pick up the intercom-phone because we are not home, the light stays on. The light never came on. And regardless, we were ALWAYS home because we did not want to miss the delivery. Never delivered package. No communication. No reachable support. Delivery range was 9AM to 10PM.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Onro Founded: 2020 Lithuania onro.io		Company Information Paack Founded: 2015 Spain paack.co
Alternatives cTrunk		Alternatives Onro
Dispatch Science		Dispatch Science
CXT Software		Onfleet
Spoke Dispatch Spoke		Deliforce
Internet Dispatcher IDS Internet Dispatch Services View All		CXT Software View All
Categories Courier Supported Delivery Management Supported Last Mile Delivery Supported Transportation Dispatch Supported		Categories Courier Supported Last Mile Delivery Supported

Integrations Apple Maps Supported Freshsales Supported GloriaFood Supported Gmail Supported Google Maps Supported LastPOS Not Supported OpenStreetMap Supported Order Tiger Supported PayPal Supported PayPro Global Supported Pipedrive Supported SendGrid Supported Shopify Supported Twilio Supported WooCommerce Supported Zapiet Supported Zendesk Supported Zoho CRM Supported ezCater Supported parcelLab Not Supported Show More Integrations View All 27 Integrations		Integrations Apple Maps Not Supported Freshsales Not Supported GloriaFood Not Supported Gmail Not Supported Google Maps Not Supported LastPOS Supported OpenStreetMap Not Supported Order Tiger Not Supported PayPal Not Supported PayPro Global Not Supported Pipedrive Not Supported SendGrid Not Supported Shopify Not Supported Twilio Not Supported WooCommerce Not Supported Zapiet Not Supported Zendesk Not Supported Zoho CRM Not Supported ezCater Not Supported parcelLab Supported Show More Integrations View All 2 Integrations
		Claim Paack and update features and information Claim Paack and update features and information