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About

The Multi-Channel Ecommerce Solution Your central hub for selling online Ecommerce sellers that want to expand onto a new marketplace Bulk import your current inventory from any of our Ecommerce integrations and bulk upload them to your chosen marketplace. Our onboarding team are there to help make this process as smooth as possible. OnePatch then gives you the tools to make managing on multiple marketplaces easy. Marketplace sellers that want to start their own store OnePatch integrates with many popular Ecommerce CMSs to make moving your products from your marketplace to your own Ecommerce store a breeze. Sit back and relax knowing OnePatch makes selling on multiple sales channels easy. Multi-Channel Ecommerce sellers looking to save time and relax Sync your stock across each sales channels, bulk update your products and dispatch your orders from each sales channel from OnePatch to make selling on multiple sales channels a breeze.

About

ReplyDesk is a multichannel ecommerce helpdesk designed to help ecommerce sellers manage their customer communication channels more efficiently. Featuring integrations for leading online marketplaces, including Amazon and Etsy, webstore shopping cart platforms like BigCommerce and Shopify, email platforms like Gmail and Outlook, and social media platforms like Instagram and Twitter, plus many more, ReplyDesk offers an all-in-one solution for customer communication management. ReplyDesk also includes a variety of smart help desk tools and automated help desk features like SLA timers, AI-generated responses and ticket summaries, automatic ticket routing, and more, making it easier for sellers to manage both their multi-channel customer tickets and their service agent teams. Finally, ReplyDesk has an integrated multichannel order management platform, so sellers can manage both customer orders and communications from multiple channels from one place.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Ecommerce businesses looking for a multi-channel ecommerce solution

Audience

Online sellers interested in a powerful ecommerce help desk solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

£ 20 / mo
Free Version Not Supported
Free Trial Supported

Pricing

$0
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

OnePatch
Founded: 2018
United Kingdom
onepatch.com

Company Information

ReplyDesk
Founded: 2020
Israel
replydesk.com

Alternatives

Alternatives

Browntape

Browntape

Browntape Technologies

Categories

eCommerce Supported

Categories

Customer Service Supported
eCommerce Tools Supported
Help Desk Supported

Multi-Channel eCommerce Features

Catalog Management Supported
Channel Management Supported
Data Synchronization Supported
Email Marketing Not Supported
Inventory Management Supported
Marketplace Integration Supported
Mobile Commerce Supported
Order Management Supported
Promotions Management Not Supported
Returns Management Not Supported
SEO Management Not Supported
Shopping Cart Not Supported
Social Commerce Not Supported

eCommerce Features

Catalog Management Not Supported
Channel Management Supported
CRM Not Supported
Customer Accounts Not Supported
Data Security Not Supported
Email Marketing Not Supported
Inventory Management Supported
Kitting Not Supported
Loyalty Program Not Supported
Mobile Access Supported
Multi-Store Management Not Supported
Order Management Supported
Product Configurator Not Supported
Promotions Management Supported
Returns Management Supported
Reviews Management Not Supported
SEO Management Not Supported
Shopping Cart Not Supported
Templates Not Supported

Integrations

Etsy Supported
Shopify Supported
Amazon Not Supported
BigCommerce Supported
Ecwid Supported
Google Analytics Supported
Instagram Not Supported
OnBuy Supported
QuickBooks Online Supported
Sage 100 Supported
Squarespace Supported
WooCommerce Supported
Xero Supported
eBay Not Supported

Integrations

Etsy Supported
Shopify Supported
Amazon Supported
BigCommerce Not Supported
Ecwid Not Supported
Google Analytics Not Supported
Instagram Supported
OnBuy Not Supported
QuickBooks Online Not Supported
Sage 100 Not Supported
Squarespace Not Supported
WooCommerce Not Supported
Xero Not Supported
eBay Supported
Claim OnePatch and update features and information
Claim OnePatch and update features and information
Claim ReplyDesk and update features and information
Claim ReplyDesk and update features and information