Related Products
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About
The Multi-Channel Ecommerce Solution
Your central hub for selling online
Ecommerce sellers that want to expand onto a new marketplace
Bulk import your current inventory from any of our Ecommerce integrations and bulk upload them to your chosen marketplace. Our onboarding team are there to help make this process as smooth as possible. OnePatch then gives you the tools to make managing on multiple marketplaces easy.
Marketplace sellers that want to start their own store
OnePatch integrates with many popular Ecommerce CMSs to make moving your products from your marketplace to your own Ecommerce store a breeze. Sit back and relax knowing OnePatch makes selling on multiple sales channels easy.
Multi-Channel Ecommerce sellers looking to save time and relax
Sync your stock across each sales channels, bulk update your products and dispatch your orders from each sales channel from OnePatch to make selling on multiple sales channels a breeze.
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About
ReplyDesk is a multichannel ecommerce helpdesk designed to help ecommerce sellers manage their customer communication channels more efficiently. Featuring integrations for leading online marketplaces, including Amazon and Etsy, webstore shopping cart platforms like BigCommerce and Shopify, email platforms like Gmail and Outlook, and social media platforms like Instagram and Twitter, plus many more, ReplyDesk offers an all-in-one solution for customer communication management.
ReplyDesk also includes a variety of smart help desk tools and automated help desk features like SLA timers, AI-generated responses and ticket summaries, automatic ticket routing, and more, making it easier for sellers to manage both their multi-channel customer tickets and their service agent teams. Finally, ReplyDesk has an integrated multichannel order management platform, so sellers can manage both customer orders and communications from multiple channels from one place.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Ecommerce businesses looking for a multi-channel ecommerce solution
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Audience
Online sellers interested in a powerful ecommerce help desk solution
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
£ 20 / mo
Free Version
Not Supported
Free Trial
Supported
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Pricing
$0
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationOnePatch
Founded: 2018
United Kingdom
onepatch.com
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Company InformationReplyDesk
Founded: 2020
Israel
replydesk.com
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Alternatives |
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Categories |
Categories |
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Multi-Channel eCommerce Features
Catalog Management
Supported
Channel Management
Supported
Data Synchronization
Supported
Email Marketing
Not Supported
Inventory Management
Supported
Marketplace Integration
Supported
Mobile Commerce
Supported
Order Management
Supported
Promotions Management
Not Supported
Returns Management
Not Supported
SEO Management
Not Supported
Shopping Cart
Not Supported
Social Commerce
Not Supported
eCommerce Features
Catalog Management
Not Supported
Channel Management
Supported
CRM
Not Supported
Customer Accounts
Not Supported
Data Security
Not Supported
Email Marketing
Not Supported
Inventory Management
Supported
Kitting
Not Supported
Loyalty Program
Not Supported
Mobile Access
Supported
Multi-Store Management
Not Supported
Order Management
Supported
Product Configurator
Not Supported
Promotions Management
Supported
Returns Management
Supported
Reviews Management
Not Supported
SEO Management
Not Supported
Shopping Cart
Not Supported
Templates
Not Supported
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Integrations
Etsy
Supported
Shopify
Supported
Amazon
Not Supported
BigCommerce
Supported
Ecwid
Supported
Google Analytics
Supported
Instagram
Not Supported
OnBuy
Supported
QuickBooks Online
Supported
Sage 100
Supported
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Integrations
Etsy
Supported
Shopify
Supported
Amazon
Supported
BigCommerce
Not Supported
Ecwid
Not Supported
Google Analytics
Not Supported
Instagram
Supported
OnBuy
Not Supported
QuickBooks Online
Not Supported
Sage 100
Not Supported
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