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About

OnPrintShop is an AI-powered Web-to-Print software with 19+ years of expertise, empowering 2000+ print businesses across North America, Europe, Asia, Australia, Africa, and South America to scale faster with automation, custom storefronts, and seamless order management. Its advanced AI capabilities, such as content generation, design automation, translation, and product recommendations, allow B2B, B2C, resellers, and trade print businesses. OnPrintShop supports a wide range of print services, including commercial, wide format, labels, packages, and personalized printing. Recognized for its innovation, OnPrintShop received two Pinnacle Awards in 2025, one in the Technology category and one in the Product (Non-Output) category, and won the EDP Award 2026 for Best Print Commerce Solution.

About

Switch to TextGrid without worrying about touching your code. Our team of technology experts have engineered a battle-tested way to switch from Twilio to TextGrid by replacing only 1 line of your code. Simply switch your base URL from Twilio to TextGrid. Your switch will not affect any of your teamโ€™s code. Over 190 countries across North America, Europe, Asia, Oceania, South America, and Africa. Send messages to 190 countries. Customize your sender ID in 100 countries outside of the US and Canada. We built a resilient code architecture and a diverse technology stack to avoid outages. We built redundancy into our systems so that data and processes are online in any given stress-test scenario. TextGrid upholds to the highest level of privacy and security to meet the needs of our customers, including those that require HIPAA compliance.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

OnPrintShop is an AI-powered web-to-print software used by print service providers (PSPs) to automate order management, offer custom B2B/B2C storefronts, and streamline printing workflows. It supports a wide range of products like labels, apparel, and business cards, helping businesses boost productivity and grow revenue.

Audience

Companies interested in a powerful alternative to Twilio

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$250/month
Contact OnPrintShop for more details
Free Version Not Supported
Free Trial Not Supported

Pricing

$.0035 (Outgoing)
Incoming free
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.8 / 5
support 4.8 / 5

Reviews/Ratings

Overall 4.1 / 5
ease 4.1 / 5
features 3.8 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • OnPrintShop's easy integration, robust support, and flexibility enabled a smooth transition to B2C, driving significant growth in online orders. The platform's seamless connection with our existing systems minimized additional costs while enhancing overall efficiency in order management and product offerings.
  • OnPrintShop has greatly improved our workflow with centralized order management, automation of print ticketing, and smoother integration with third-party tools. It has reduced manual effort, cut turnaround times, and helped us scale our business more efficiently.
  • The most impressive aspect of OnPrintShop is its seamless integration of online order placement, job processing, and internal communication. The user-friendly interface made it easy for both our team and customers to navigate.
  • Excellent way for print service providers like digital print shops, commercial printers, and printers of photo books to grow their businesses online. They feature an online designer studio that offers an entire end-to-end solution with print order management.

Cons

  • The process of adapting to the new retail-focused features was challenging at first, and while the platform offers a lot of customization options, it took some time to fully optimize it for our specific needs.
  • More customization options for storefront design and reporting features would be helpful.
  • While OnPrintShop is overall a powerful platform, thereโ€™s always room for improvement in terms of customization options for certain user interface elements. Some of the advanced features can be a bit complex for new users, requiring additional training or support to fully utilize. Streamlining these aspects could further enhance the overall user experience.
  • No cons till date, if it there will surely update here to all users.

Pros & Cons from Real Users

Pros

  • The platform has been reliable and stable for our messaging needs. Delivery rates have been consistently good, support is responsive, and they are always willing to investigate issues and provide updates when needed. Overall, it's been a solid experience.
  • these guys built the best platform, awesome support. the platform is so smooth, the fufilment is awesome and thats what rlly i love
  • Customer service is top notch Easy API Pricing is unbeatable High dependability If you use Twilio it is very easy to switch
  • - User-friendly interface - Solid documentation on various integrations - Clear reporting and metrics
  • TextGrid has been reliable and easy to use. The platform is straightforward, and support has been excellent. Motti is especially greatโ€”always responsive, knowledgeable, and willing to help whenever we have questions or need assistance. Unlike any of the 5 other providers I have worked with.

Cons

  • Very rare occasional delays, usually due to carrier-related issues rather than the platform itself. They are typically resolved quickly with good communication from the team.
  • nothing, everything is amazing, i wouldnt change anything
  • No cons I can think of. I have had a great experience.
  • - Prefer support for automated requests such as new numbers - Better explanation of certain campaign creation sections such as "content samples"
  • No complaints. There are always small features that could be added over time, but overall we are having a very positive experience.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

OnPrintShop
Founded: 2007
India
onprintshop.com

Company Information

TextGrid
Founded: 2017
United States
textgrid.com

Alternatives

Alternatives

Altiria SMS

Altiria SMS

Altiria
PrintSmith Vision

PrintSmith Vision

Graphic Communications

Categories

Print Estimating Supported
Web to Print Supported

Categories

SMS API Supported

Print Estimating Features

"Best Price" Estimating Supported
Best Fit Imposition Supported
Bindery Estimating Supported
Discounts Management Supported
Multiple Version Calculations Supported
Pre / Post Service Calculations Supported
Pre-Press Estimating Supported
Press & Run Style Analysis Supported
Process Ink Calculation Supported
Production Options Evaluation Supported

Web to Print Features

Approval Workflow Supported
Customizable Templates Supported
Multi-Store Supported
Order Management Supported
Product Configurator Supported
Quotes / Estimates Supported
SEO Management Supported
Templates Supported
Website Management Supported

Integrations

2Checkout Supported
CCAvenue Supported
Comm100 Supported
Epay Supported
Google Photos Supported
HubSpot CRM Supported
Instagram Supported
Intercom Supported
Mailchimp Supported
Mailgun Supported
ParcelPerfect Supported
PayFast Supported
Printer's Plan Supported
Provide Support Supported
Tidio Supported
TntConnect Supported
Trustpilot Supported
Xero Supported
Zapier Supported
shopVOX Supported

Integrations

2Checkout Not Supported
CCAvenue Not Supported
Comm100 Not Supported
Epay Not Supported
Google Photos Not Supported
HubSpot CRM Not Supported
Instagram Not Supported
Intercom Not Supported
Mailchimp Not Supported
Mailgun Not Supported
ParcelPerfect Not Supported
PayFast Not Supported
Printer's Plan Not Supported
Provide Support Not Supported
Tidio Not Supported
TntConnect Not Supported
Trustpilot Not Supported
Xero Not Supported
Zapier Not Supported
shopVOX Not Supported
Claim OnPrintShop and update features and information
Claim OnPrintShop and update features and information
Claim TextGrid and update features and information
Claim TextGrid and update features and information