OnCall Parking Manager

OnCall Parking Manager

OnCall Management Systems
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About

Eliminate abuse with our effortless resident-managed guest parking vehicle registration, giving you full control over visitor parking. Electronic permits allow staff to identify authorized vehicles by license plate number and make renewals and guest vehicle registration easy and instant. You decide which vehicles are allowed to park where, when, and for how long; Parking Manager takes care of all the rest. Ensure clear and consistent parking enforcement with detailed violation reports, including photos, timestamps, and written descriptions, all available instantly online. Communicate easily and efficiently with all your residents using OnCall Parking Manager’s integrated messaging system. Drop paper memos and quickly send out virtual messages! Quick and easy registration allows you to know who is on your property and verify that only authorized residents are issued parking permits. No more guessing about vehicles on your property!

About

OperationsCommander (OPS-COM) uses one database for all parking and security management. The OPS-COM platform offers a self-managed portal and an entire administrative interface to customize the system. OPS-COM can be used to manage all aspects of parking, including temporary permits, parking validation, and parking enforcement. With integrated remote handhelds and license plate recognition (LPR) cameras, OPS-COM offers in-the-field vehicle validation and traffic control.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Property managers that need a parking management solution

Audience

Education, municipal, hospital, airport; large and medium sized parking operators.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Supported

Pricing

$400/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.2 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • nothing good about this company. Bad customer service, terrible communications. No supervisor information given
  • None.
  • The fact that they monitor the parking at the apartment. Which I appreciate if their business was ethical and just.
  • Nothing so far, seems everything is “automatic” in the system and no one is responsible. Severely lacking customer service.
  • I have absolutely nothing positive to say about this company. Do not use them if you have any other alternative(s). This company will destroy your reputation. Save yourself the hassle of working with this company.

Cons

  • Everything this company is about is bad !!!!! I explain my issue in the overall section
  • 1. This company asks for an inappropriate amount of information to register a vehicle. They absolutely do not need to have a copy of a vehicle's title, registration, or VIN number. This is a private company, not a government entity, and has little to no accountability or transparency with personal information. 2. They send saccharine emails about how they're so-very-sorry they have to charge a late fee, isn't-it-just-awful, and threaten to tow you if you don't pay. As others have said, new users have to jump through several hoops to apply for an account, and once the account is approved, the additional demand to pay again or incur a late fee is easy to miss. And they don't send reminders. I wonder why? But aren't they just so very sorry they have to gouge a late fee out of you. 3. Their customer service is rude and disrespectful. 4. They tow, boot, and issue citations unnecessarily.
  • The customer service representative I spoke to, Eve, was very rude and disrespectful. I called, spoke kindly to her regarding their policies and asked if anything could be changed.
  • They like to use the term “unfortunately” but will happily charge you fees that “cannot be removed”
  • -Staff is very unprofessional. -Contracted towing companies do not follow the law, per Florida statute §715.07. -Very difficult to speak to a live-person when assistance is needed and they will hang-up on you if you ask questions they can't answer.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

OnCall Management Systems
Founded: 2014
United States
www.oncallparking.com

Company Information

OperationsCommander
Founded: 1999
Canada
ops-com.com

Alternatives

Alternatives

SecurePark

SecurePark

SecurePark Technologies
TickeTrak

TickeTrak

Cardinal Tracking
Parking Boss

Parking Boss

Luminous
OnCall Parking Manager

OnCall Parking Manager

OnCall Management Systems
Arivo

Arivo

Accessio

Categories

Parking Management Supported

Categories

Parking Management Supported

Parking Management Features

Access Controls Supported
Appeals Management Supported
Citation Tracking Supported
Custom Vehicle Owner Alerts Not Supported
Damage Tracking Not Supported
Electronic Tire Chalking Supported
Event Management Not Supported
Loyalty Program Not Supported
Mobile Parking Signs Not Supported
Payment Processing Supported
Permit Management Supported
Receipt Management Not Supported
Reservations Management Supported
Revenue Management Not Supported
Ticketing Not Supported
Tow Management Not Supported
Violation Tracking Supported

Parking Management Features

Access Controls Supported
Appeals Management Supported
Citation Tracking Supported
Custom Vehicle Owner Alerts Supported
Damage Tracking Supported
Electronic Tire Chalking Supported
Event Management Not Supported
Loyalty Program Not Supported
Mobile Parking Signs Supported
Payment Processing Supported
Permit Management Supported
Receipt Management Supported
Reservations Management Not Supported
Revenue Management Supported
Ticketing Supported
Tow Management Supported
Violation Tracking Supported

Integrations

Chase Merchant Services Not Supported
Oracle PeopleSoft Not Supported
Progress OpenEdge Not Supported
T2 Systems Not Supported
TouchNet Payment Systems Not Supported
Workday Student Not Supported

Integrations

Chase Merchant Services Supported
Oracle PeopleSoft Supported
Progress OpenEdge Supported
T2 Systems Supported
TouchNet Payment Systems Supported
Workday Student Supported
Claim OnCall Parking Manager and update features and information
Claim OnCall Parking Manager and update features and information
Claim OperationsCommander and update features and information
Claim OperationsCommander and update features and information