OrderWise

OrderWise

Forterro
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About

Now Commerce is a web-based B2B eCommerce portal with built-in QuickBooks integration. It allows wholesalers, manufacturers, and distributors to manage orders from their wholesale accounts and other B2B customers from a single web-based dashboard. As orders come in, they're added to QuickBooks automatically, eliminating you manual order entry workload. Now Commerce is compatible with both QuickBooks Desktop and QuickBooks Online. Modules can be used standalone or combined to create a custom B2B eCommerce solution for your business. The B2B CUSTOMER PORTAL enables your wholesale accounts and other B2B customers to enter orders online through your branded portal. The SALES REP PORTAL lets your sales reps enter orders online for their assigned accounts and provide customer service from anywhere. The SHIPMENTS MANAGER sends shipment requests from QuickBooks to your 3PL provider or in-house shipping software and records confirmations of completed shipments.

About

Bringing your teams, data and technology together into one easy-to-use solution, OrderWise business management software creates a seamless, efficient approach from end-to-end. From your supply chain and warehouses to your financials, sales channels and distribution, OrderWise offers scalable software to increase productivity and remove error-prone, manual tasks, freeing up your valuable resources. With modules including complete ERP, stock control, order processing, warehouse management, advanced KPI reporting, accounts and much more, OrderWise provides the visibility and agility to maximise the results of your operations day in, day out. With over 30 years’ experience in delivering award-winning solutions, as well as expert software guidance and reliable, centralised support, OrderWise is proud to be a trusted provider for businesses across many sizes and industries. So, with OrderWise, you can drive your business forward with confidence, now and for the future as you evolve.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

For wholesale and distribution businesses looking for an online portal to receive and manage orders from their wholesale customers.

Audience

OrderWise is a modular, scalable solution that is built to serve businesses of all sizes, industries and sectors.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$150-$280/m after free trial
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.6 / 5
support 4.9 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • After extensive research to find the best software compatible with QuickBooks, I found that Now Commerce offers the most robust functionality and features. One of the standout aspects is the ability to create customized order forms for our clients, which has been incredibly helpful in streamlining our processes. The software is user-friendly, making it easy to navigate and manage daily operations without complications. Additionally, the customer service is exceptional. Every time I reach out for assistance, they either answer immediately or return my call very quickly. Their team consistently resolves any issues while I’m still on the phone, ensuring that I can get back to work without delay.
  • Easy to use way to interface QuickBooks Desktop to our 3PL. Staff is responsive to all customer service needs.
  • The customer service agents are extremely helpful and dedicated in helping with all your company needs. The program also integrates into the accounting software which allows your company to be more efficient and eliminates the extra data entry time with invoices. The design of the product is simple and easy to use on all devices.
  • Perfectly integrated with QB's. Saves us an enormous amount of time processing customer's orders. Our customers can access almost real time inventory.
  • Customer support is the best. Very knowledgeable and quick to resolve issues. Never have had any down time or technical problems.

Cons

  • None. My only regret is that I didn't find Now Commerce sooner.
  • As of last time I checked (2024), they did not have a QuickBooks Online solution.
  • No cons, once set up the system runs itself. Possibly a dedicated app that can be used on a iOS device for a one click icon
  • The cons actually originate with QB's (not NowCommerce). The web connector on QB's does not update quick enough. It would be beneficial for it to update quicker so that my customers have better real time connection to my inventory.
  • Nothing comes to mind. I have never had a negative experience.

Pros & Cons from Real Users

Pros

  • The software is easy to implement and Wise Software provide you with access to a full team and dedicated contact to help with migrating data from your existing system to OrderWise which helps to minimise issues. Once setup the software is intuitive to use and provides a high level of customisation on the data that you see in the grids and on the data entry screens. Their technical support is among the best in the industry with each member of staff having to undergo a 6-month training program and multiple tests before they take any calls. This means that when you talk to them, they fully understand every inch of the software and can quickly work with you to resolve any issues or guide you on the best way to achieve something.

Cons

  • There really is not much to dislike about OrderWise, I guess the only real thing that I think could be improved is that monthly software updates should be provided on all support packages.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Now Commerce
Founded: 2003
United States
www.nowcommerce.com

Company Information

Forterro
Founded: 2012
United Kingdom
www.orderwise.co.uk

Alternatives

Alternatives

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inFlow Inventory

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Built2Buy

Built2Buy

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Kentro

Kentro

Kentro.io
WinMan ERP

WinMan ERP

WinMan ERP Software

Categories

B2B eCommerce Supported

Elevate your wholesale operations by transitioning your customers from phone and email orders to a seamless online experience. Designed specifically for wholesalers, manufacturers, and distributors utilizing QuickBooks, the Now Commerce B2B Customer Portal empowers your wholesale accounts to effortlessly place orders online through your branded portal. Orders placed online are seamlessly integrated into QuickBooks, significantly reducing your order entry workload. Now Commerce is fully compatible with both QuickBooks Desktop and QuickBooks Online. With secure, invitation-only access, your wholesale customers can navigate personalized, customer-specific order guides featuring precise product numbers, comprehensive descriptions and images, real-time inventory insights, and tailored pricing. Through self-service, they can easily verify the status of open orders, access delivery or tracking details, and review past orders and payments.

Distribution Supported
Field Sales Supported

Transform your B2B sales strategy with the Now Commerce Sales Rep Portal. This innovative tool empowers your sales team—whether inside, outside, or rep agencies—to seamlessly enter orders for their designated accounts through your customized sales rep portal. With the Sales Rep Portal, your team can effortlessly input orders, access real-time inventory data, and deliver personalized customer service from any device, anywhere. The portal enhances the sales process by showcasing wholesale prices, enabling order tracking, and accommodating multiple pricing tiers, thereby strengthening client relationships. Orders placed online are automatically integrated into QuickBooks, reducing your order entry workload. Now Commerce is fully compatible with both QuickBooks Desktop and QuickBooks Online. Embrace a new era of B2B sales with the Now Commerce Sales Rep Portal—a state-of-the-art solution crafted to empower your sales team and boost your business performance.

Transition your wholesale customers and sales team from phone and email orders to a seamless online experience. It's perfect for wholesale coffee roasters, bakeries, specialty food producers, beverage distributors, produce distributors, and other food and beverage wholesalers. With the B2B Customer Portal, your wholesale accounts can effortlessly place orders online. With secure, invitation-only access, your wholesale customers can navigate personalized, customer-specific order guides featuring precise product numbers, comprehensive descriptions and images, real-time inventory insights, and tailored pricing. With the Sales Rep Portal, your sales team—whether inside or outside seamlessly enter orders for their designated accounts through your customized sales rep portal. Orders placed online are seamlessly integrated into QuickBooks, reducing your order entry workload. Now Commerce is fully compatible with QuickBooks Desktop and QuickBooks Online.

Order Entry Supported

Now Commerce is perfect for wholesaler, manufacturers, and distributors that are looking to switch their staff, wholesale customers, and sales team away from traditional phone and email orders to a streamlined online experience. With a B2B Order Entry Portal, your team can enter orders online for any of your wholesale customers. Our B2B Customer Portal allows your wholesale accounts to place orders effortlessly online. With secure, invitation-only access, your customers can see personalized order guides featuring accurate product numbers, detailed descriptions and images, real-time inventory updates, and customized pricing. With the Sales Rep Portal, your sales team, inside or outside, easily enter orders for their designated accounts. As orders come in, they're automatically added to QuickBooks, eliminating your order entry workload. Compatible with QuickBooks Desktop and QuickBooks Online. It's simple to set up and can be launched in days, not weeks or months.

Order Management Supported

Categories

Distribution Supported
Distribution ERP Supported
ERP Supported
Inventory Control Supported
Order Entry Supported
Retail Management Supported

Distribution Features

Barcoding / RFID Not Supported
Import / Export Management Not Supported
Inventory Management Supported
Order Management Supported
Purchasing Not Supported
Returns Management Not Supported
Sales Forecasting Not Supported
Shipping Management Supported
Warehouse Management Not Supported

Order Entry Features

Back Order Management Supported
Customer Database Supported
Inventory Management Supported
Order Fulfillment Supported
Order Management Supported
Real Time Order Entry Supported
Remote Order Entry Supported
Shipping Management Supported
Warehouse Management Not Supported

Field Sales Features

Activity Tracking Not Supported
Channel Management Supported
Collaboration Tools Not Supported
Controlled Access Supported
CRM Not Supported
Dashboard Management Supported
Expense Management Not Supported
Fast Estimates Not Supported
Inventory Management Supported
Invoices Supported
Lead / Opportunity Management Not Supported
Online Payments Not Supported
Order Management Supported
Quoting Not Supported
Reporting / Analytics Supported
Route Optimization Supported
Territory Management Supported
Time Tracker Not Supported
Visit Scheduling Not Supported
Workflow Management Not Supported

Food Service Distribution Features

Costing Not Supported
Customer Management Supported
Import / Export Management Not Supported
Inventory Management Supported
Lot Tracking Not Supported
Order Management Supported
Picking & Routing Not Supported
Purchasing Not Supported
Quotes / Estimates Not Supported
Traceability Not Supported
Vendor Management Not Supported
Warehouse Management Not Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Not Supported
Shipping Management Supported
Special Order Management Supported

Distribution Features

Barcoding / RFID Supported
Import / Export Management Supported
Inventory Management Supported
Order Management Supported
Purchasing Supported
Returns Management Supported
Sales Forecasting Supported
Shipping Management Supported
Warehouse Management Supported

Order Entry Features

Back Order Management Supported
Customer Database Supported
Inventory Management Supported
Order Fulfillment Supported
Order Management Supported
Real Time Order Entry Supported
Remote Order Entry Supported
Shipping Management Supported
Warehouse Management Supported

ERP Features

Accounting Integration Supported
Accounting Management Supported
CRM Supported
Dashboard Supported
Distribution Management Not Supported
Enterprise Asset Management Supported
Financial Management Not Supported
HR Management Not Supported
Inventory Management Supported
Order Management Supported
Project Management Not Supported
Purchase Order Management Supported
Purchasing Supported
Reporting/Analytics Supported
Sales Management Supported
Supply Chain Management Supported
Warehouse Management Supported

Inventory Control Features

Allocation Supported
Barcoding Supported
Cost Tracking Supported
Forecasting Supported
Item Management Supported
Order Management Supported
Procurement Management Not Supported
Reorder Management Supported
Serial Number Tracking Supported
SKU / UPC Codes Supported
Supplier Management Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Supported
Inventory Optimization Not Supported
Kitting Supported
Manufacturing Inventory Management Supported
Mobile Access Not Supported
Multi-Channel Management Supported
Product Identification Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Supported
Warehouse Management Supported

Multi-Channel eCommerce Features

Catalog Management Supported
Channel Management Supported
Data Synchronization Not Supported
Email Marketing Supported
Inventory Management Supported
Marketplace Integration Supported
Mobile Commerce Not Supported
Order Management Supported
Promotions Management Supported
Returns Management Supported
SEO Management Not Supported
Shopping Cart Supported
Social Commerce Not Supported

Retail Management Features

Commission Management Not Supported
CRM Supported
eCommerce Supported
Email Marketing Supported
Employee Management Not Supported
Loyalty Program Supported
Mail Order Not Supported
Merchandise Management Supported
Multi-Location Supported
Order Management Supported
Purchase Order Management Supported
Reporting/Analytics Supported
Returns Management Supported

Supply Chain Management Features

Demand Planning Supported
Electronic Data Interchange Not Supported
Import / Export Management Supported
Inventory Management Supported
Order Fulfillment Supported
Order Management Supported
Sales & Operations Planning Supported
Shipping Management Supported
Supplier Management Supported
Transportation Management Supported
Warehouse Management Supported

Warehouse Management Features

3PL Management Supported
Barcoding / RFID Supported
Category Customization Supported
Channel Management Supported
Demand Planning Supported
Inventory Management Supported
Location Control Supported
Order Management Supported
Purchasing Supported
Quality Control Supported
Receiving / Putaway Management Supported
Returns Management Supported
Shipping Management Supported

Integrations

QuickBooks Online Supported
Amazon Not Supported
FedEx Ship Manager Not Supported
Kleene Not Supported
Magento Not Supported
Patchworks Not Supported
Pimberly Not Supported
QuickBooks Desktop Premier Supported
QuickBooks Desktop Pro Supported
QuickBooks Enterprise Supported
Shopify Not Supported
Spotler Not Supported
XEDI Not Supported
eBay Not Supported
tradeit Not Supported

Integrations

QuickBooks Online Supported
Amazon Supported
FedEx Ship Manager Supported
Kleene Supported
Magento Supported
Patchworks Supported
Pimberly Supported
QuickBooks Desktop Premier Not Supported
QuickBooks Desktop Pro Not Supported
QuickBooks Enterprise Not Supported
Shopify Supported
Spotler Supported
XEDI Supported
eBay Supported
tradeit Supported
Claim Now Commerce and update features and information
Claim Now Commerce and update features and information
Claim OrderWise and update features and information
Claim OrderWise and update features and information