New Black EVANew Black
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OrderMasterCyrane Systems
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Related Products
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About
New Black's Global Unified Commerce Ecosystem is a collaborative network of partners dedicated to making unified commerce a reality for customer-focused retailers. This initiative addresses the modern consumer's expectation for a seamless shopping experience across all channels by ensuring transparency in transactional, stock, and customer data throughout the entire customer journey while maintaining secure fiscal compliance. Achieving this level of integration requires enhanced connectivity across all systems and partners of a brand, working together seamlessly. The Global Unified Commerce Ecosystem supports multi-national retailers with innovative solutions that enhance customer experiences and drive business growth. Ecosystem partners have global operations that can keep pace with international growth ambitions and provide consistent solutions along with multi-lingual support.
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About
Manage orders through websites, telesales, EPOS, trade counter, ecommerce channels for both trade and retail customers. Telesales can form a vital part of any direct sales business, dealing with customer enquiries, resolving customer complaints and processing orders. Cyrane offers comprehensive facilities to allow telesales and customer service staff to handle all aspects of customer’s service and order processing. Trade account and retail customer pricing, integration of offers and media codes, customer notes, contact reminders, gift messages and product personalisation are all included. Automatic stock allocation prevents products becoming oversold, gives complete visibility to stock status with the ability to manually allocate stock where required, thus providing flexibility to the process and permits changes where required to meet customer service issues.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies interested in a tool to provide a seamless, integrated shopping experience across all channels
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Audience
Companies searching for an Order Management solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$675 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationNew Black
Founded: 2015
The Netherlands
www.newblack.io
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Company InformationCyrane Systems
www.cyranesystems.com
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Categories |
Categories |
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Headless eCommerce Features
API
Content Management
Conversion Tracking
Customer Touchpoints
Integrated Development Environment (IDE)
Inventory Optimization
Web/Mobile App Development
Retail Management Features
Commission Management
CRM
eCommerce
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
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Order Management Features
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
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Integrations
Adyen
Microsoft Azure
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