Network AnalyzerTechet
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Related Products
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Network Analyzer:
About
Network Analyzer is a lite version of Network Analyzer Pro - an advanced tool for network diagnostics, LAN scanning and problem detection. Network Analyzer can help you diagnose various problems with your wifi network setup and Internet connectivity thanks to the tools it provides. It is equipped with a fast wifi device discovery tool, including all the LAN device's addresses and names. Further, arbitrary device's reachability can be tested with the provided ping tool. Finally, it displays various useful information related to your wifi/cell connection. Round trip delay testing including the server's IP address and hostname. Wifi network information such as SSID, BSSID, IP address (v4 and v6), and subnet mask. Cell network information such as IP address, network provider, MCC, MNC.
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Support Robotics:
About
Support Robotics is a smart solution to the challenge of supporting home Wi-Fi issues, which now drive more than half of all technical support calls for internet service providers.
Comprising a self-care app and remote support portal, it fills the gaps left by existing diagnostic tools, helping customers and support agents to solve Wi-Fi problems more quickly. It is designed to complement the existing capabilities you may have in your network, router or customer care app with little or no integration.
Support Robotics enables your helpdesk agents to run diagnostics in different areas of the home, locate and explain dead-spots, inspect cabling using the smartphone camera, and access the customer's router when broadband is down.
It lets your support agents see things from the customer's point of view - almost as good as a site visit.
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Network Analyzer:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Support Robotics:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Network Analyzer:
Audience
Individuals looking for an net scanner application
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Support Robotics:
Audience
Telcos, CSPs, ISPs, CPE and smart home device manufacturers, and any business providing support for Wi-Fi
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Network Analyzer:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support Robotics:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Network Analyzer:
API
Offers API
Not Supported
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Support Robotics:
API
Offers API
Not Supported
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Network Analyzer:
Screenshots and Videos |
Support Robotics:
Screenshots and Videos |
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Network Analyzer:
Pricing
$3.99 one-time payment
Free Version
Supported
Free Trial
Not Supported
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Support Robotics:
Pricing
$55 - $75 /month/user
Free Version
Not Supported
Free Trial
Supported
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Network Analyzer:
Reviews/
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Support Robotics:
Reviews/
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Network Analyzer:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Support Robotics:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Network Analyzer:
Company InformationTechet
techet.net/netanalyzer
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Support Robotics:
Company InformationSupport Robotics
Founded: 2017
www.supportrobotics.com
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Network Analyzer:
Alternatives |
Support Robotics:
Alternatives |
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Network Analyzer:
Categories |
Support Robotics:
Categories |
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Support Robotics:
Remote Support Features
Diagnostic Tools
Supported
File Transfer
Not Supported
Live Chat
Not Supported
Real-time Chat
Not Supported
Remote Control
Supported
Screen Sharing
Supported
Session Recording
Supported
Session Transfer
Supported
Surveys & Feedback
Supported
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Network Analyzer:
Integrations
No info available.
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Support Robotics:
Integrations
No info available.
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Network Analyzer:
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Support Robotics:
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