Network Analyzer MasterMaster Internet
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Related Products
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About
All info in one place, that’s Master Network Analyzer. Discover Wi-Fi information (SSID, BSSID, IP address, subnet mask, and vendor) and Cell Information (your provider and country, IP address, MCC and MNC, and VoIP support). Evaluate the strength of yourWi-Fi deeply and in detail and detect channels and their use easily. Discover a fast and reliable way to detect all network devices and gain insight into their IP address and vendor name. Easily test the reachability of a host and server availability. Provides round-trip delay including IP address and hostname for every network node, as well as geolocation data. Diagnose your network – trace the route and measure the delay of packets across the network. Network Analyzer will give you a traceroute visualization. Scan the most common ports or specific port ranges quickly and effectively. Network Analyzer will detect closed, firewalled, and open ports.
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About
Support Robotics is a smart solution to the challenge of supporting home Wi-Fi issues, which now drive more than half of all technical support calls for internet service providers.
Comprising a self-care app and remote support portal, it fills the gaps left by existing diagnostic tools, helping customers and support agents to solve Wi-Fi problems more quickly. It is designed to complement the existing capabilities you may have in your network, router or customer care app with little or no integration.
Support Robotics enables your helpdesk agents to run diagnostics in different areas of the home, locate and explain dead-spots, inspect cabling using the smartphone camera, and access the customer's router when broadband is down.
It lets your support agents see things from the customer's point of view - almost as good as a site visit.
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Platforms Supported
Windows
Not Supported
Mac
Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
IT teams looking for a network analysis solution
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Audience
Telcos, CSPs, ISPs, CPE and smart home device manufacturers, and any business providing support for Wi-Fi
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Supported
Free Trial
Supported
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Pricing
$55 - $75 /month/user
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationMaster Internet
www.bestwifianalyzer.com
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Company InformationSupport Robotics
Founded: 2017
www.supportrobotics.com
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Categories |
Categories |
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Remote Support Features
Diagnostic Tools
Supported
File Transfer
Not Supported
Live Chat
Not Supported
Real-time Chat
Not Supported
Remote Control
Supported
Screen Sharing
Supported
Session Recording
Supported
Session Transfer
Supported
Surveys & Feedback
Supported
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Integrations
No info available.
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Integrations
No info available.
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