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About

NetSpot is the only professional app for wireless site survey, Wi-Fi analysis and troubleshooting on Mac OS X. It's FREE and very simple, no need to be a network expert to start using NetSpot today! All you need to conduct comprehensive wireless site survey is your MacBook running Mac OS X 10.10+, NetSpot works over any 802.11 network. Analyze your Wi-Fi Coverage NetSpot is the easiest native wireless site survey software for Mac. You need just a few clicks to load your office plan or area map and start a network site survey. Just point to where you are on the map and NetSpot starts measuring wireless signal right away, move around, and collect Wi-Fi data. That's it: now you have all the needed info to analyze radio signal leakages, discover noise sources, map channel usage, locate effective access points, etc.

About

Support Robotics is a smart solution to the challenge of supporting home Wi-Fi issues, which now drive more than half of all technical support calls for internet service providers. Comprising a self-care app and remote support portal, it fills the gaps left by existing diagnostic tools, helping customers and support agents to solve Wi-Fi problems more quickly. It is designed to complement the existing capabilities you may have in your network, router or customer care app with little or no integration. Support Robotics enables your helpdesk agents to run diagnostics in different areas of the home, locate and explain dead-spots, inspect cabling using the smartphone camera, and access the customer's router when broadband is down. It lets your support agents see things from the customer's point of view - almost as good as a site visit.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations that need a WiFi site survey and analysis solution

Audience

Telcos, CSPs, ISPs, CPE and smart home device manufacturers, and any business providing support for Wi-Fi

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$55 - $75 /month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

NetSpot
Founded: 2017
Spain
netspotapp.com

Company Information

Support Robotics
Founded: 2017
www.supportrobotics.com

Alternatives

AirMagnet

AirMagnet

NetAlly

Alternatives

Wifiner

Wifiner

Netspot
TamoGraph

TamoGraph

TamoSoft

Categories

Categories

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Integrations

No info available.

Integrations

No info available.
Claim NetSpot and update features and information
Claim NetSpot and update features and information
Claim Support Robotics and update features and information
Claim Support Robotics and update features and information