NETGCS

NETGCS

Aqweeva
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About

NetGCS is a modern, cloud-based gift card and customer loyalty platform trusted by bookstores, espresso shops, salons, and specialty retailers for nearly two decades. Easily manage gift card balances, loyalty points, punch-card rewards, and customer activity—all in one clean, intuitive system that works from any device. Give your customers a simple, seamless experience while giving your business powerful tools to increase repeat visits and track spending patterns. Issue digital or physical gift cards, monitor balances in real time, customize card designs, and generate detailed reports anytime. Already using another gift card or punch-card system? NetGCS can replace it quickly and cost-effectively. Import your existing balances, connect multiple store locations, and provide your staff with an easy, reliable interface that just works.

About

Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners. With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact - boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions. Our product suite: 1. Empuls - An all-in-one employee engagement tool with recognition, rewards, surveys & incentives 2. Plum - A global rewards marketplace including gift cards experiences, travel, merchandise, digital subscriptions, wellness, and charity donations 3. Loyalife - An enterprise-grade loyalty solution for customers, channel partners, banks, payment providers and reward platform.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses seeking a solution to manage their customers' plastic or virtual card reward points, gift card balance, and in-store credit

Audience

Enterprises looking to implement and automate reward programs at scale who want to acquire, retain, and engage customers, partners, employees, and sales teams.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$12.50 per month
Free trials or Subscriptions as low as $12.50 per month paid annually
Free Version Supported
Free Trial Supported

Pricing

Please get in touch for a custom quote.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.8 / 5
design 4.5 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • It helps me track all of my customers’ rewards, gift card balances and drink points. It helps me to reward my customers using my own custom reward system. My customers Love the built into NETGCS punch point system, buy 9 drinks get 1 free. The NETGCS subscription is very affordable for my small business

Cons

  • I wish it was integrated with my mew Clover credit card machine

Pros & Cons from Real Users

Pros

  • Lots of brands, instant access and friendly service. Their web UI has improved greatly in their new product Plum vs their previous products.
  • Easy and user friendly, very easy to use, good brand associated, full of users friendly features and options to choose form. Also very helpful and prompt in response.
  • The amount of ranges available for redemption. the options available for multi benefit are of wide ranges.
  • 1. Its very easy to get incentive and rewards to users directly. 2. Saves expenses and damages missing of logistics for sending whitegoods. 3. User have a choice to choose from the redemption he she wants. 4. Very good for tracking and managing contests.
  • Amazing application, very supportive in business growth. Easy to use and redeem the points. Overall having great experience.

Cons

  • They hide the fact your funds are being converted to INR currency, and you are charged bank fees from their bank along with FX fees of 1.5% or higher when exchanging from your prepaid balance. API documentation isn't very clear.
  • Nothing i can think of. I have had a great time using the application. Full of options and very good prompt customer care in case of any query or clarification required.
  • As far as i have used the software i haven't came across any.
  • A suggestion.... need to update this for by default choosing redemption points.
  • Sometimes the application does not work properly and hangs up.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Aqweeva
Founded: 2005
United States
www.netgcs.com

Company Information

Xoxoday
Founded: 2012
United States
www.xoxoday.com

Alternatives

Alternatives

Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC
VIBE Incentives

VIBE Incentives

VIBE SMG Inc

Categories

Customer Loyalty Supported
Gift Card Supported
Loyalty Management Supported

Categories

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Not Supported
Customer Activity Tracking Not Supported
Discount Management Not Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Not Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Not Supported
Rewards Management Supported

Loyalty Management Features

CRM Not Supported
Customer Activity Tracking Not Supported
Discount Management Not Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Not Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Not Supported
Rewards Management Supported
White Label Not Supported

Employee Recognition Features

eCards Supported
Goals Supported
Leaderboards / Activity Tracking Supported
Manager-to-Peer Recognition Supported
Mention Management Supported
Nominations Supported
Peer-to-Peer Recognition Supported
Performance Management Supported
Rewards Catalog Supported
Rewards Points Supported
Social Recognition Supported

Integrations

Asana Not Supported
Freshteam Not Supported
G2 Not Supported
Infor F9 Not Supported
Microsoft Teams Not Supported
Oracle Cloud Infrastructure Not Supported
OrbisPay Not Supported
Paperform Not Supported
PerformYard Not Supported
Ping Identity Not Supported
Pipedrive Not Supported
Pocket HRMS Not Supported
Qualtrics Strategy & Research Not Supported
Salesloft Not Supported
Slack Not Supported
TrustRadius Not Supported
Workday HCM Not Supported
Zoho CRM Plus Not Supported
factoHR Not Supported

Integrations

Asana Supported
Freshteam Supported
G2 Supported
Infor F9 Supported
Microsoft Teams Supported
Oracle Cloud Infrastructure Supported
OrbisPay Supported
Paperform Supported
PerformYard Supported
Ping Identity Supported
Pipedrive Supported
Pocket HRMS Supported
Qualtrics Strategy & Research Supported
Salesloft Supported
Slack Supported
TrustRadius Supported
Workday HCM Supported
Zoho CRM Plus Supported
factoHR Supported
Claim NETGCS and update features and information
Claim NETGCS and update features and information
Claim Xoxoday and update features and information
Claim Xoxoday and update features and information