MyQ vs. eBA Comparison Chart

Pros

• Print Usage & Reporting, Cost Control & Accounting, Device Fleet Health, Print Policies, System Health & Infrastructure, Good Multi-Vendor Support, Flexible Deployment, Competitive Licensing.
• - Comprehensive feature set out of the box: embedded terminals, quota policies, scan-to-email, OCR scanning, RFID authentication, and mobile printing all work seamlessly together without third-party add-ons. - Genuinely multivendor — supports virtually all major hardware brands (Kyocera, Ricoh, HP, Canon, Xerox, and others), eliminating dependency on a single manufacturer. - Centralized fleet management from a single dashboard significantly reduces the IT team's workload. - Intuitive embedded terminal that end users adapt to quickly, with RFID authentication speeding up workflows in high-volume environments. - Authentication-based print release strengthens document security and reduces paper and toner waste. - Active development roadmap and a helpful partner community backed by solid technical documentation.
• As a MyQ partner, we can highlight that it is a solid, efficient, and highly reliable print management solution. The platform provides advanced tools that enable organizations to optimize print resource control, reduce operational costs, and enhance document security. From our perspective as a partner, one of the most valuable aspects is the ongoing support provided by the MyQ team. In particular, Customer Success Manager Miguel Tello has been instrumental, offering proactive support, strong technical expertise, and a great willingness to collaborate at every stage of the projects. His commitment not only facilitates smooth implementations but also helps drive new business opportunities. In summary, MyQ stands out not only for the quality of its software but also for its strong partner support, which ultimately contributes to mutual success.
• Easy to use, great scanning options including own shortcuts from iPhone which are the same like on the printer panel - every user easily can create own in the mobile app. Scanning and printing directly to OneDrive, Google Drive and Dropbox. The mobile app is completely free.
• MyQ X has unique features. Like the architecture of MyQ like Master and site server architecture. Scan to secured link is good option.
• Easy to use, implement and Manage. We have had the product for more than 3 years and it has worked well for us. The upgrades have also been seamless at our end.
• Very easy to use... Preferred language display in Panal and interface customization is awesome.. Installation and maintenance is also simple.. lot of features available.
• User Friendly, Easy to Configure, Deploy & Troubleshoot. Stable Software. Support Team is highly cooperative.
• Easy to install and getting the product ready to use is extremely easy and friendly. MyQ has the customisable interface. When using MyQ, companies with different brand of machines can standardise their interface making the interface look the same despite the supported machine/model is different.
• It was very quick to install and there was no issue we had during the installation. The users got used to instantly we were able to easily customise according to our company profile.