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About

A platform & team passionate about intelligent messaging and growing customer databases for iconic, national businesses. Create beautiful customer journeys for your campaigns based on loyalty, spend, visit, stagnancy, milestones anniversaries and specific rules & triggers. Active customer data growth is enabled and continuously enhanced to consistently deliver revenue-generating opportunities across multiple streams. Integrate your existing tech or data systems for complete data consolidation and a global source of truth for your customer information. The right message to the right customers at the right time. Multiple database capture mechanisms are distributed over the web, social, mobile, and the real world. Advanced Rules & Triggers govern when a customer hears from you and interacts accordingly. Multiple, blendable mechanics available for creating the world's best custom campaigns.

About

Ratality is the only software solution where you can manage your entire bus, coach, and vehicle rental companies from a single cloud-based platform. Manage your operations more efficiently, increase sales through our intuitive reservations & ticketing system whilst our revenue management and dynamic pricing functionalities will automatically adjust rates based on forecasted demand and user-defined business rules. Increase customer loyalty via our build-in loyalty and communications platform. We're the first transport management software solutions company to offer dynamic forecasting and revenue management for the bus and coach industry. We offer dynamic pricing as standard in our core bus & coach management system. We do not charge any commissions on any sales done; whether it's internal sales or through a sales channel. Ratality was formed by specialists in the revenue management, loyalty, and business process and optimization management fields.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

A solution for growing customer databases for iconic, national businesses

Audience

Bus, coach, and vehicle rental companies looking for a cloud-based platform to manage operations and optimize their revenue management

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$200 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • It has all the different features that any venue would require (membership management, database, email/sms/social media marketing, ticketing, guestlists, reservations, competitions) and they integrate with hundreds of companies. Been using them for 6+months and it's been the best decision we made.

Cons

  • The interface is a bit old but, still easy to use. I've been told that they have a new interface coming out soon.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

MyGuestlist
Founded: 2008
Australia
myguestlist.com.au

Company Information

Ratality
Founded: 2017
South Africa
www.ratality.com

Alternatives

Alternatives

Reveal

Reveal

Reveal Management Services
abfGo

abfGo

Serim Software Solutions
Outbound Online Solutions

Outbound Online Solutions

Outbound Software

Categories

Event Management Supported
Reservations Supported

Categories

Car Rental Supported
Dynamic Pricing Supported
Reservations Supported
Revenue Management Supported
School Bus Routing Supported
Ticketing Supported

Reservations Features

Activities Booking Not Supported
Booking Notes Not Supported
CRM Not Supported
Customer Support Supported
Group Reservations Supported
Guest Management Not Supported
Payment Processing Not Supported
Promotions Management Not Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Not Supported

Event Management Features

Attendee Management Supported
Badge Management Not Supported
Conferences / Conventions Supported
Exhibit / Vendor Management Supported
Gamification Supported
Room Block Management Supported
Social Media Promotion Supported
Sponsorship Management Not Supported
Surveys & Feedback Supported
Ticketing Supported
Volunteer Management Supported
Weddings / Parties Supported

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Not Supported
Customer Support Supported
Group Reservations Not Supported
Guest Management Not Supported
Payment Processing Not Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Car Rental Features

Billing & Invoicing Supported
Fines Management Supported
Fleet Management Supported
Quotes / Estimates Supported
Rate Tables Supported
Reservations Management Supported
Split Billing Not Supported
Vehicle Tracking Not Supported

Public Transportation Features

Billing & Invoicing Supported
Dispatch Management Supported
Driver Data Supported
Driver Logs Supported
Fixed Route Management Supported
Mileage Tracking Supported
Multiple Route Support Supported
Paratransit Management Supported
Routing Supported
Scheduling Supported

Revenue Management Features

Competitor Analysis Not Supported
Dynamic Pricing Supported
For Airlines Not Supported
For Hospitality Industry Supported
Forecasting Supported
Inventory Control Supported
Price Optimization Supported
Recommendation Engine Supported
Yield Management Supported

School Bus Routing Features

Dispatch Management Supported
Driver Management Supported
Field Trip Management Supported
GPS Tracking Supported
Parent Portal Supported
Route Optimization Supported
Scheduling Supported
Student Information / Records Supported
Territory Management Supported

Ticketing Features

Barcode / Ticket Scanning Supported
Box Office Management Not Supported
Concessions Management Not Supported
Customer Database Supported
Event Management Not Supported
Fundraising Management Not Supported
General Admission Not Supported
Kiosk Ticketing Not Supported
Mobile Ticketing Not Supported
Online Ticketing Not Supported
Onsite Ticketing Not Supported
POS Not Supported
Print-at-Home Not Supported
Reserved Seating Not Supported
Season Tickets Not Supported
Ticket Brokering Not Supported
VIP & Discount Tickets Not Supported

Transportation Management Features

Billing & Invoicing Supported
Carrier Management Supported
Customer Management Supported
Dispatch Management Supported
Driver Management Supported
Fleet / Equipment Management Supported
Load Management Supported
Order Management Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Shipment Management Not Supported

Integrations

DPO Group Not Supported
Fedelta Point of Sale Supported
Idealpos Supported
Lexer Supported
PayGate Not Supported
PoweredLocal Supported
Stripe Not Supported
Ticketpro Not Supported
WiFi Marketing Supported
iVvy Venue Management Supported
me&u Supported
obee Supported

Integrations

DPO Group Supported
Fedelta Point of Sale Not Supported
Idealpos Not Supported
Lexer Not Supported
PayGate Supported
PoweredLocal Not Supported
Stripe Supported
Ticketpro Supported
WiFi Marketing Not Supported
iVvy Venue Management Not Supported
me&u Not Supported
obee Not Supported
Claim MyGuestlist and update features and information
Claim MyGuestlist and update features and information
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Claim Ratality and update features and information