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About

A platform & team passionate about intelligent messaging and growing customer databases for iconic, national businesses. Create beautiful customer journeys for your campaigns based on loyalty, spend, visit, stagnancy, milestones anniversaries and specific rules & triggers. Active customer data growth is enabled and continuously enhanced to consistently deliver revenue-generating opportunities across multiple streams. Integrate your existing tech or data systems for complete data consolidation and a global source of truth for your customer information. The right message to the right customers at the right time. Multiple database capture mechanisms are distributed over the web, social, mobile, and the real world. Advanced Rules & Triggers govern when a customer hears from you and interacts accordingly. Multiple, blendable mechanics available for creating the world's best custom campaigns.

About

RMS delivers scalable, cloud technology to more than 6,500 properties across 45 countries, helping them manage, operate and grow their hospitality accommodation businesses. As an innovative market leader for over 35 years, RMS has unparalleled expertise and insight informing the constant evolution of its robust and fully integrated platform. With a comprehensive suite of native features and a broadening product offering, RMS enables operators to increase revenue, streamline operations and engage and retain loyal customers. Our innovative approach drives our expanding reach into global markets, and our focus on constant improvement and customer experience positions our product as a key partner with properties of all sizes, including groups looking to optimise multi-national enterprises. We are the world’s fastest-growing property management software for good reason and our dedicated global teams strive to achieve more for our customers every day.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

A solution for growing customer databases for iconic, national businesses

Audience

Hotels, motels, resorts, serviced apartments, lodges, holiday parks, campgrounds, holiday letting, student accommodation, marinas, defence and more.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$200 per month
Free Version
Free Trial

Pricing

$/Room/Month. Please call or contact for details.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • It has all the different features that any venue would require (membership management, database, email/sms/social media marketing, ticketing, guestlists, reservations, competitions) and they integrate with hundreds of companies. Been using them for 6+months and it's been the best decision we made.

Cons

  • The interface is a bit old but, still easy to use. I've been told that they have a new interface coming out soon.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

MyGuestlist
Founded: 2008
Australia
myguestlist.com.au

Company Information

RMS Cloud
Founded: 1983
Global
www.rmscloud.com

Alternatives

Alternatives

abfGo

abfGo

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inReception

inReception

InReception
Outbound Online Solutions

Outbound Online Solutions

Outbound Software

Categories

Categories

Reservations Features

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Event Management Features

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Reservations Features

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Campground Management Features

Asset Management
Check-in / Check-out
Multi-Location
Online Booking
Permit Management
Point of Sale (POS)
Rental Management
Reservations Management
Site Maps
Utility Billing

Facility Management Features

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Hospitality Property Management Features

Built-in Accounting
Catering
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Marine Features

Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management

Vacation Rental Features

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Integrations

Fedelta Point of Sale
Idealpos
Bepoz Point of Sale
Cendyn CMS
Envent
GuestTouch
Hotel Scienz
IDeaS G3 RMS
Marketplacer
ORCODA Workforce Logistics System (OWLS)
Polygon POS
PriceLabs
RoomPriceGenie
SpaOne WebConnect
SwiftPOS
TalkBox
Uniwell POS
iVvy Venue Management
obee

Integrations

Fedelta Point of Sale
Idealpos
Bepoz Point of Sale
Cendyn CMS
Envent
GuestTouch
Hotel Scienz
IDeaS G3 RMS
Marketplacer
ORCODA Workforce Logistics System (OWLS)
Polygon POS
PriceLabs
RoomPriceGenie
SpaOne WebConnect
SwiftPOS
TalkBox
Uniwell POS
iVvy Venue Management
obee
Claim MyGuestlist and update features and information
Claim MyGuestlist and update features and information
Claim RMS Cloud and update features and information
Claim RMS Cloud and update features and information