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About

The heart and soul of a repair shop is the ticketing system and we know it. Your tickets will show you exactly what you need and when you need it, from any device. Our Point of Sale (POS/EPOS) system will help you run a simple retail shop, or a chain of high volume stores, with all the necessary reporting. Expertly keep track of all your stocked items and services with our powerful inventory system. Invoicing system with all the power a repair business or retail store will need. Recurring Invoicing for business contracts. Payment links in invoice emails and on customer area. Now your website can have powerful customizable wizards that ask your customer for information about their issue and you get notified instantly with nice structured data that tells you where it came from. Automatically staying in touch with your customers. Most of our users tell us this tool continues to bring them new business and that "Marketing Campaigns" alone is more than paying for the cost of the software.

About

Need for Service is a comprehensive management software built specifically for auto repair shops and service centers. It streamlines daily operations by combining job scheduling, digital work orders, and real-time repair status tracking in one platform. Shop owners and technicians can manage customer records, vehicle history, and service appointments efficiently, reducing paperwork and manual errors. The platform supports invoicing and estimates, allowing staff to generate accurate quotes and bill customers directly through the system. Inventory and parts tracking help shops monitor stock levels, order supplies, and avoid delays caused by missing parts. Built-in communication tools notify customers about repair progress, estimated completion times, and pickup reminders via SMS or email. Need for Service also offers reporting and analytics features, giving owners insight into shop performance, technician productivity, and revenue trends.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Audience

Repair shops searching for a solution to manage and improve all their operations

Audience

Need for Service is designed for auto repair shops, service centers, and independent mechanics of all sizes, from single bay garages to multi location operations. It suits shop owners, service managers, and technicians looking to streamline scheduling, work orders, and customer communication. It is also a strong fit for specialty repair businesses such as tire shops, quick lube centers, and body shops that need efficient job tracking, inventory management, and invoicing in one system.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$20 per month
Free Version Supported
Free Trial Supported

Pricing

$150/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

MyGadgetRepairs
Founded: 2006
United Kingdom
www.mygadgetrepairs.com

Company Information

Need for Service
Founded: 2021
Estonia
needforservice.app/

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Categories

Repair Shop Supported

Categories

Repair Shop Features

Barcode Support Not Supported
Billing & Invoicing Supported
CRM Supported
Intake Forms Supported
Inventory Management Supported
Parts Inventory Management Not Supported
Point of Sale (POS) Supported
Repair Tracking Not Supported
Work Order Management Not Supported

Integrations

Wufoo Supported

Integrations

Wufoo Not Supported
Claim MyGadgetRepairs and update features and information
Claim MyGadgetRepairs and update features and information
Claim Need for Service and update features and information
Claim Need for Service and update features and information