eGain AnalyticseGain Corporation
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Related Products
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About
Financial management can become complicated when there is no clear understanding of how much money we are getting, regarded as income as opposed to our expenses. The first step towards better financial health is to maintain good financial records: it's only when we have a clear understanding of where our money goes, that we can make an informed decision of where to cut back on our expenses. Of course, there is no right or wrong answer to how to spend money: here's where personal finance software comes in. They help to slice/dice the financial data to give better insight into what is going on. Always remember the software can only be as good as the data it has to process. But if you have started thinking of even using personal finance software, you are well on your way to making every dollar count.
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About
eGain Analytics makes it easy to measure, analyze and refine your contact center operations, knowledge and web customer experience. Create informative reports, charts and dashboards effortlessly. Slice-&-dice the data in any number of ways and use it to manage the business effectively. Measure performance by agent, queue, call type, category and more. The highly flexible report builder wizard allows data to be grouped, sorted, sliced-&-diced by a number of business hierarchies for a 360 degree view. Contact center managers gain visibility of a host of data, with contact volumes, abandon rates, response times and service levels being just the tip of the iceberg. Knowledge managers gain visibility of article views, feedback, search behavior, contact deflection and a whole lot more.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Anyone looking for a powerful Personal Finance solution
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Audience
Customer engagement platform for enterprises
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationMoneyManager Ex
moneymanagerex.org
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Company InformationeGain Corporation
Founded: 1997
United States
www.egain.com/products/analytics/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Talkdesk
Not Supported
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