MoeGo

MoeGo

5.0 out of 5 stars
MoeGo PetConnect

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MoeGo:

About

MoeGo is the #1 operating platform for modern pet care businesses. The platform helps grooming salons, mobile groomers, boarding and daycare facilities, and multi-service pet care businesses run daily operations, automate workflows, and grow revenue from one connected system. Teams manage online booking, scheduling, payments, pet profiles, staff coordination, and customer communication in one place. Automated reminders, card-on-file payments, and pre-pay help reduce missed appointments by up to 80%, while built-in POS, CRM, and reporting provide real-time insights into staffing, services, and revenue. Trusted by 10,000+ enterprise and small-to-medium businesses, MoeGo replaces fragmented tools with a unified platform that connects grooming, boarding, daycare, and customer data, helping businesses streamline operations, grow their way, and scale across locations and services.
PetConnect:

About

PetConnect is cloud-based management software for pet grooming salons, boarding and daycare facilities, and pet retailers. It combines appointment and stay scheduling with customer and pet profiles, service menus, staff assignments, reminders, and online booking. Boarding tools include kennel and room maps, feeding and medication schedules, and daily care logs. The platform also provides point-of-sale checkout, product catalogs, stock tracking, receipts, payment records, and business reports. Staff can manage schedules and records from web and mobile apps, while pet parents can use a companion app to request or manage bookings, view pet details, receive updates, and message the business. PetConnect supports multi-location operations and exports for accounting and tax workflows. The cloud service has no monthly license; card payments through its POS incur a transaction fee, and optional SMS plans may cost extra.
MoeGo:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
PetConnect:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
MoeGo:

Audience

Pet grooming salons, mobile groomers, boarding and daycare facilities, and multi-service or multi-location pet care businesses looking to streamline operations, manage staff, increase revenue, and optimize scheduling with AI automation.
PetConnect:

Audience

Pet grooming salons, mobile groomers, pet boarding and daycare, and pet retail stores.
MoeGo:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
PetConnect:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
MoeGo:

API

Offers API Supported
PetConnect:

API

Offers API Not Supported
MoeGo:

Screenshots and Videos

PetConnect:

Screenshots and Videos

MoeGo:

Pricing

$49/month
Free Version Not Supported
Free Trial Not Supported
PetConnect:

Pricing

$0/month
Core software and POS hardware are free, with no monthly licence. An approximately 2.2% fee applies to eligible card transactions through PetConnect POS and is passed on to customers; the exact regional rate is confirmed at onboarding. Cash payments do not incur this fee. Optional SMS and messaging use prepaid credits.
Free Version Supported
Free Trial Not Supported
MoeGo:

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.7 / 5
design 4.7 / 5
support 5.0 / 5
PetConnect:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
MoeGo:

Pros & Cons from Real Users

Pros

  • Simple to use and takes care of all the hard work, like autofilling our schedule with optimization, contacting our clients to make sure they are going to show up. The ability to manage a plethora of variations for pricing and services allows us to maximize our revenue. And we have found the most creative ways to market to our area, leveraging MoeGo's intake forms.
  • After five years with MoeGo, I can confidently say it’s the most reliable scheduling tool I’ve ever used.”
  • MoeGo is innovative and always improving their product based on their clients needs and suggestions. Their customer service is amazing! Every time we need help, we get real live, personal attention.
  • Love that its never long to get my questions and concerns cleared up. Quick and helpful team members.
  • the constant updates to keep the system current and flowing fast and effectively in turn Takes daily steps out of my physical routine and puts it into one button and done. It gives me time back for the dogs and clients.

Cons

  • We are a bit geeky and wish we could do more with the data, but realistically, that's not how most dog groomers are. The ability to customize our pricing in great detail also makes it challenging when wanting to make changes across breeds. It's a one-time pain but worth it.
  • While MoeGo offers a powerful set of features, the learning curve can be a bit steep for new users, especially those not familiar with scheduling software.
  • We have many facets of our grooming business. We sell taxable and non-taxable items. The reporting features for sales tax are somewhat hard to use, but I do think they will get around to fixing it.
  • Price is high compared to many other options available. Don't like the second phone number messaging clients as its more things for us to manage. Wish there was a "do not reply" option for reminders
  • Not getting notice before updates if the system would lock or lag but they changed that also and now we get a warning and time frame.
MoeGo:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
PetConnect:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
MoeGo:

Company Information

MoeGo
Founded: 2016
United States
www.moego.pet/
PetConnect:

Company Information

PetConnect
Founded: 2019
Australia
pet-connect.co
MoeGo:

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PetConnect:

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PetConnect:
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5.0 out of 5 stars
MoeGo:
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MoeGo:
PetConnect:
Kennel Booker

Kennel Booker

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MoeGo:

Categories

Dog Training Supported
Kennel Supported
Pet Care Supported
Pet Grooming Supported
PetConnect:

Categories

Pet Grooming Supported
MoeGo:

Pet Grooming Features

Appointment Reminders Supported
Appointment Scheduling Supported
Billing & Invoicing Supported
Client Management Supported
Commission Management Supported
Inventory Management Supported
Mobile Grooming Supported
Point of Sale (POS) Supported
Recurring Appointments Supported
Services List Supported
Staff Management Supported

Kennel Features

Appointment Management Supported
Calendar Management Supported
Customer Management Supported
Pet Birthday Tracking Supported
Pet Grooming Supported
Photo Management Supported
MoeGo:

Integrations

Adyen Supported
Facebook Supported
Ghost Supported
Google Analytics Supported
Google Calendar Supported
Google Maps Supported
Squarespace Supported
Stripe Supported
Wix Supported
WordPress Supported
PetConnect:

Integrations

Adyen Supported
Facebook Not Supported
Ghost Not Supported
Google Analytics Not Supported
Google Calendar Not Supported
Google Maps Not Supported
Squarespace Not Supported
Stripe Not Supported
Wix Not Supported
WordPress Not Supported
MoeGo:
Claim MoeGo and update features and information
Claim MoeGo and update features and information
PetConnect:
Claim PetConnect and update features and information
Claim PetConnect and update features and information