Modern Distribution

Modern Distribution

Sonata Software
ServiceNetwork

ServiceNetwork

ServiceCentral
+
+

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About

Only an integrated multi-channel digital distribution platform enables unified operations and engagement across the traditional and digital supply chains, for both channel and consumers to widen the market reach and win in the digital eco-system. Digital is driving the change in the consumer goods industry. Growing power of the consumer in terms of their choices, channels, information explosion, and ‘voice of the consumer’ through social media, forces the manufacturers to be focused on the (end) consumer and their experience. Collaboration with channel partners (customers) to enhance supply chain value. Channel partners play a huge role in ensuring availability at points of purchase, enhancing distribution reach, investing working capital, reducing the cost of delivery, and sharpening competitive market intelligence. Transformation of the traditional supply chain as the end-to-end value chain. This is critical to collaborate efficiently and compete effectively in the digital economy.

About

ServiceNetwork™ helps unify and simplify contract service for both Service Providers and Authorizers. An application to onboard and manage a provider network, eligible products and services, parts and pricing, and view services in progress. A guided workflow defined by an Authorizer following best practices for receiving, servicing, and reporting back. A brandable portal for consumers to request services, select locations, schedule appointments, and check service status. Consumer engagement and appointment scheduling. Service Provider network connection. Provider and location qualification. Technician guided workflows. Adjudication and resolution. 2000+ Walk-in service centers and mail-in depots in North America. Majority of locations are medium and large retail brands. These service providers are already on our platform and available for quick onboarding. Additional partners may be added through our application, provider portal or integrated through our service provider API.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Manufacturers and companies seeking a multi-channel digital distribution platform to improve their unified operations and engagement

Audience

Networking contractors looking for a software solution to deliver better third-party services

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Sonata Software
India
www.sonata-software.com/ip/industry-platforms/modern-distribution

Company Information

ServiceCentral
Founded: 1991
United States
servicecentral.com/products/servicenetwork/

Alternatives

Alternatives

Categories

Categories

Warranty Management Features

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Integrations

Microsoft 365
Microsoft Azure
Microsoft Dynamics 365

Integrations

Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
Claim Modern Distribution and update features and information
Claim Modern Distribution and update features and information
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